My kids grew up with Jay's and loved it. Now they come home and request Jay's because they can't find donuts anywhere that are as good. Hint: get the apple fritter. So good. read more

The most light and airy donuts in the world! Served with a smile. We have been coming here for years.

Best donuts ever. This is my favorite donut place i've ever been to, any chance I get I'll go. Their kolaches are amazing. and the people are always nice and quick and warm up everything perfectly. Everytime I go anywhere else for donuts it makes me miss this place. It a small quaint shop but there's a reason they've been here for so long. read more

We found out about Jay's Donuts after our church ordered from here and the donuts were some of the best I've ever had. SO fresh, soft, melt in your mouth glazed donuts!!! We used to go to other shops in the area & have now switched because none of them have fresh out of the oven glazed donuts waiting behind the cashier. Now I know that FRESH makes a big difference! read more

This used to be my go to for dinner. Over the last two years things have really changed. Although I was the employees have remained. The lady upfront is very disengaged and apathetic. They are out of chocolate donuts, chocolate donuts with sprinkles, sprinkles donut holes today by 8:20. I asked if she had any more almost ready and she just shrugged her shoulders and didn't say a word. I bought kolache's instead. They were fairly heated it after being in the microwave and hard. Unfortunately, this will be our last visit. read more

Our family's favorite spot in Dallas! We always order a dozen doughnuts and doughnut holes. Every doughnut is soft, flavorful, and simply amazing. The shop is spotless, and the customer service is perfect--always friendly and welcoming. They have a great variety of drinks, from rich coffee to refreshing iced tea. We've been here several times, and it never disappoints. Highly recommend if you're looking for the best doughnuts in Dallas! read more

Hands down the best donuts in town. They have amazing service. Becky is great. I ordered the pig in blankets with croissant and my associates love them. The croissants are amazing. I always get one to make a sandwich for lunch. All the donuts are delicious they are light and fluffy. The environment is great and it's very clean read more

Everything tastes so fresh and yummy! As long as I visit Richardson, I'll be happy to come back!

Best donuts I've ever had they're always fresh and soft and they have the best service

Always makes my day when we get Jay's Donuts! We even drive 30min with tolls for these super fluffy, moist & yummy donuts. Highly recommend!

Sadly the owners sold Jay's Donuts and the new owners ruined the business the old owners had created. The quality is no where close to what it used to be. will no longer be coming here. very disappointed. read more

Hands down the best donut shop in the area. There are some days I go in and they are out of glaze donuts. Or I go in too early and they don't have chocolate holes. I'll take my chances tho as no other donut shop comes close. read more

Me and my sons go to place for Donuts & Kolaches. The kolaches are the best in the area. Really really good, nice swing through place for a quick bite in the morning! read more

This is probably our favorite donut shop in the area. We've been going there for many years. We'll occasionally try out new places that open up, but none are ever as good. The donuts are always so light and fluffy and delicious. The sausage/cheese biscuits and pigs in a blanket are some of our other favorites. I've never had a bad experience here, even after they supposedly changed owners. We didn't notice any real change in recipes or service. This is still our go-to whenever we want to treat ourselves to donuts. read more

O.K. donuts. Mediocre interior. Semi-clean. BLAH service. Meh prices. Overall? I've had better. read more

I've been here randomly throughout the years and it's a great donut shop, but far from holding the #1 spot in my life. The staff are friendly and the donuts are good. Can't beat that combo. read more

A good place for a random donut crave. I got a dozen donuts to take to church and wasn't very selective about my choices. They didn't have that much of a variety but everything looked and tasted very fresh. The sausage rolls, which have the same breading as the kolache looks like a little mini taco but with a sausage patty and cheese. Interestingly enough, it was delish especially because it was fresh and hot. She was nice enough to give me free donut holes too which definitely added another star to this review. The only downside was the fact that they didn't have blueberry cake donuts. FOR SHAME!! I'm not sure if it was because they didn't have it at the time I went but regardless, I came here expecting my blueberry yumminess... Overall, fresh and hot donuts, interesting kolaches but good, and all at a decent price. I'll be back soon! hopefully this time they won't fail me! BRING ON THE BLUEBERRY CAKE! OM NOM NOM...i'll be doing the happy dance then if you deliver. read more

They have lost my business completely. Went in for donuts which I like warm. I asked Ken the lady in front to heat everything. She said the donuts just came off. I touched my donut holes and said can you heat a little more. She snatched the bag right out my hand with such a nasty attitude. I'm a pregnant women just stopping for donuts on my way to work. She was way out of line. I told her do not treat me like that. I would go here weekly. They have lost my business. read more

Seeing as how I live in Mesquite and work in Richardson, I was out early. My niece has to work at 5 a.m. and needed to eat. I saw all the great reviews of this place and wanted to try it. But, seeing as how the hours weren't posted, I had to drive over to the location. Place doesn't open until 6 a.m. I have to work at 6. Wouldn't mind if the place delivered donuts, but, they don't even have their own website. Suffice it to say, I had to go elsewhere for my donut needs. read more

We've been buying donuts for years from Jay's, but this morning my husband did the usual Saturday morning donut and Kolache run. The Kolaches where great, but the donuts where rancid. I'm thinking they where either old or the Oil used for frying was old. Had to throw them all away.. called and left a message will update for response. read more

Best donuts, hands down. I have tried several donut places in the DfW area. This is by far the best tasting donuts we have had. Soft fresh and delicious. read more

My all time FAVORITE donut spot! the chocolate donut, apple fritters are an absolute MUST when you stop by. Sausage kolaches are also a go-to if youre wanting something savory. The lady working the front is also the sweetest lady around. Always greeting with a smile which always gives an extra boost to my morning (especially on a Monday ughh). If you're in the area give it a try! read more

You will not find a better donut & kolache store anywhere in the Richardson & Plano area. Their donuts are so fresh and tasty! Forget Krispy Kreme, Jay's has them beat! Jay's donuts is very clean and the owners are very friendly. I've even been there closer to noon when they were about to close and seen how well they clean for myself. My family has been going there for years and we don't know what we'd do without yummy Jay's donuts on those Fridays on the way to school and Sunday mornings on the way to church! read more

We love Jay's Donuts! The staff is always super nice and so patient with my 7 year old who can never decide which donut to get. Personally I love the cinnamon donut!! We usually stop for breakfast here on Friday and it's a treat! Lots of friends from the neighborhood are always here on Friday/Saturday mornings! read more

Love this donut shop. It's my favorite one :) and I've been to many in the dfw! Other donuts from other shops just aren't the same and I always come back to this one. They don't have any fancy specialty donuts, just your usual donuts and kolaches. But boy, do they make them good! The bread they make for their sausage kolache is so soft and melts in your mouth. I also love their strawberry frosting and blueberry cake donut. The blueberry cake donut is not overly sweet, which is rare to me. I often find other donut shops adding massive amount of sugar to their blueberry cake donuts. read more

I am so sad. My family has been going to this shop for years. My children have been walking in lately, but this morning I walked in and I think the place has been sold, so I don't know when the change occurred. The donuts look sad and the kolaches look goopy on top. The chocolate on the donuts is darker and not as mild and the dipping is messy and drippy on the sides. Why do new owners change recipes when they take over a succeeding business. This seems to be a trend in our area of the new owners cheating out and changing restaurants, which kills the restaurants in less than a year. The previous couple had a superior product and now I wouldn't recommend the food at this place. So sad. read more

I love this place. The donuts and kolaches are so delicious, and the ladies in there are SUPER nice. We try to go on a weekend morning as a special treat. Though I could eat the donut holes every day of the week! read more

Food was not good, glazed donut was covered in salt

Great donuts and kolaches. Try the apple fritters and jalapeno kolaches for something different.

Donuts should be made like Jay's donuts. I live right around the block. Pillowy, soft and fresh donuts made by the cutest Korean ladies, ever!! They are so friendly and always throw in extra donut holes for me!! Apparently they have been here for over 10 years and i see why!! read more

This is a great donut shop. Their donuts are fresh and their croissant kolaches are my fave

Wonderful donuts! I was shocked at how good these were. The glaze donuts melt in your mouth. Better get there early or the glazed ones will be gone. The chocolate icing ones are great as well! The people are sweet too and the options of drinks is good. Nice place to go when craving donuts. read more

This place serves the best donuts in Texas. The hotdog croissants are to die for too.

Bad attitude! !!! Help acts like you need them,not the other way around! !!! Owners are very nice,help...not so much. read more

These are the best donuts I have every had. The donuts are so light and they melt in your mouth. Me and my kids love this place and I highly recommend them. read more