We don't live at the property full time. They came there and replaced the refrigerator and did a…read moregreat job

Matt Sandlin is a top notch appliance repair person. We have three properties in The Galena…read moreTerritory, so we have multiple appliances that we need to keep going for ourselves and our rental guests. Matt has always been timely, reliable, able to do the repairs, fair and reasonable in his charges, hard-working, and totally trustworthy. The latter is especially important to us, since we most often must give repair people access to our homes when we are not there. It is never an issue or question with Matt. Matt fully satisfies our definition of a really great appliance repair technician.

5 STARS ALWAYS!! We…read morewould recommend The Appliance Guy, Jason K. any day of the week!! First of all, Jason WANTS to WORK!!!! He is very dedicated to whatever the task might be! It's almost impossible to find a local appliance repair person, let alone one you can totally trust! We've known Jason for a few years now. Jason is knowledgeable, accommodating, trust worthy, respectful, helpful, efficient, timely and his fees are MORE than fair! We never worry about him taking advantage of us or anyone we recommend him to. He ALWAYS returns calls. He does not EVER blow off a customer. If he isn't sure about something, he calls the resources he works with. I've heard him speak to people at GE re our dryer. He's always very patient and respectful. Jason is very easy to work with and really a delight to be around. He doesn't dilly dally. He gets in, does the work and he's onto his next job. He doesn't take shortcuts or do things cheap. If you live alone, are a senior aged person or a young adult, you do not EVER have to worry about welcoming Jason into your home. You can trust him, believe what he is saying, believe that his work is quality and first class and lastly that he's not going to price gouge you. I can't say enough positive things about Jason K. And hope that his business keeps growing and growing because it's rare to find someone you have faith in like we do Jason! You won't regret working with The Appliance Guy!!

We bought a Refrigerator, Washer & Dryer, Microwave, and a Stove. Not only did we get a good deal,…read morethey also install & service their appliances.

Fabulous appliance store. Very very honest and accommodating owners. You will never receive their…read morequaity I a big box store.

I was able to schedule a service call on the same day that I initiated the request. At the…read morebeginning of the four hour service window I was notified by an automated phone call that the service call could not be completed during the scheduled service window. My schedule did not permit me to extend the service window. The AI-generated service representative tried to re-schedule, but became trapped in a loop. Fortunately the repairman who was assigned to my request got the message and showed up during the scheduled service window. The repairman was very competent and friendly. Upon removal of the front of the appliance, he quickly identified that the problem with my LG washer was a loose wire which he refastened and was on his way. Except for the glitch with the automated rescheduling, I was very satisfied with the timeliness of the response and the service provided.

no heat! After the repair and no response I the winter! I can't believe we don't have heat I have…read morekids!