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JCM Media Group

4.0 (4 reviews)
Closed • 9:00 am - 6:00 pm

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Jafferson Computers - Everything is out before removing battery.

Jafferson Computers

(40 reviews)

$$

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

Rancorsoft - TapeSound tape ambience effect

Rancorsoft

(1 review)

Rancorsoft was very helpful in fixing up some coding issues on our website. When we tried one fix,…read moreand it slightly worked but not 100%, Rancorsoft gave us another thing to try. It was fixed at the end and we are thriving. We highly recommend them!! Best, Our team at http://whattobuymykid.com/

From the owner: At Rancorsoft, we believe software should be pleasurable to use. We know this is achievable through…read moreintuitive and responsive design. Rancorsoft offers extensive expertise in custom software consulting services in the web application, client application and back-end server/cloud hosted domains. We work with on-site and virtual teams to deliver to specification with the highest quality, each and every time. We also release world class, high quality commodity software in the audio domain - in both free and premium editions. Justin, our Chief Technologist and Team Lead, is an ex-NASA engineer with over a decade of experience delivering enterprise-class applications for large Fortune 50 Companies such as: Domino's Pizza, Dole Foods, and Dow Chemical; As well as delivering RFID, barcode and high technology tracking tools to government agencies like the Michigan National Guard and County of San Bernardino, CA. Before all of that, he worked in a start up for a few years building simulations and code generators. We staff our team with the most capable technologists we can find. Not just capable, but also affable and kind human beings with a love for technology. We want your team, as well as ours, to take pride in the work they do each day, and we take conscious steps to cultivate an environment that achieves this, naturally. Come do business with us... Let's Rock Together!

FloristWare

FloristWare

(1 review)

Downtown Ann Arbor

Get ready to beg for support and training. Next to impossible to get a live person on the phone to…read moreget help regarding program usage / program errors / initial setup & training. Once you pay for your first month, it really is up to you, the end user, to figure out how to use the software. We were going to try The Floral POS company and Floranext company, but decided to try Floristware first. The support and service side of this company is already showing us what their true colors are. Since we have already paid for the month of service, we will try to use this program as best we can for the remainder of the month.

From the owner: FloristWare is the fastest growing independent POS (point-of-sale) point-of-sale system for anyone…read morein the business of selling flowers. Many of our users have never had a POS system before. Typically these florists spent a lot of time and energy looking for an affordable system that would help them and were thrilled to find that FloristWare was a perfect fit. A very large percentage of our users have switched over from other competing POS systems. This makes us very proud because in every single case these florists chose to switch over from more established and better known systems and, in doing so, walked away from investments of many thousands of dollars. Why? Because they had been around the block and knew better than anyone that FloristWare was a better product. We also have exciting plan for future development that will ensure that FloristWare remains the best point-of-sale solution for florists for years to come.

JCM Media Group - marketing - Updated June 2026

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