This place looks like bargain city from the outside and even more so on the inside. If you are…read morelooking for any sportswear then this place needs to be on your list. They have all the top brands of sports wear, trainers, training tops, jackets etc and it is a complete jumble sale.... I guess it is a very competitive market place these days and by the looks of things these guy's are the cheapest. It is complete madness in the store as it gets loads of people clambering to pick up a bargain but for 10 minutes of hell it might just be worth it.

SportsDirect in swansea is one of the worst sports shop i have ever been to. The customer service…read morewas dismal, the staff were inexperienced and the store was dark and depressing. I went there a few days ago to buy a pair of football boots for my son's birthday. I walked in and saw a complete mass of clothes all squeezed on rails, looked like a stock room. Could just about push my small pram through there, how on earth could a person in a wheelchair get in there?!. Took 10 minutes to find a member of staff to tell me where the boots were(basement), another 10 minutes to find the lift (was misdirected and ended up having to circle around the whole ground floor again!)and another 10 minutes to find anyone in the basement to help me. I'm not an expert on football boots, i knew what type of pitch he played on and trusted that i would get the best advice. Got home, showed my husband and dad first and they came up with the same answer - they're the wrong ones!. Next day, went back for a refund and told that they now only offer exchanges or gift vouchers. First time i was told this! The manager came and finger pointed at the company's latest new policy on returns and exchanges (which now only applies in store not online), printed on a small scrappy piece of paper and sellotaped on the desk! She looked confused as to why i had not seen it before? maybe it was because it was so small even a pair of socks would have covered it, never mind a shoe box! or maybe the lady didn't explain or finger point at it before i handed over my card?! A simple clear sign up on the wall behind the desk, like most shops, would have got my attention and made me fully aware of the company's new policy before i bought the boots. Will never go there again, it was a complete joke.

I first came across Snow & Rock many years ago a ski show in Earl's Court where I purchased my…read morefirst pair of ski boots from them. Since then I've returned many times for skiing related purchases. Skiing isn't a cheap shop and indeed Snow & Rock aren't a cheap ski shop so be prepared for some credit card pain when you shop here. I tend to buy my more specialist items like ski boots, skis and goggles from here as I feel quality in these areas is worth some extra money for good advice and good fitting. After all, these items tend to last me years, so it's worth getting quality which will last I've now skied long enough to know when I've getting good advice or if someone is trying to blag. The advice here is generally solid. I like their custom footbed service where they will mould the soles of your boots to fit your feet exactly. Having a pair of perfectly fitting and comfortable ski boots is vital to an enjoyable ski holiday and these are well worth the investment. Snow & Rock will also adjust boots after purchase for up to a year after purchase. As usual, hit the shop for bargains at the end of ski seasons. The clothing is expensive here and I tend to go elsewhere for less trendy but more affordable gear - I can't bear to spend that amount of money on something I've only going to wear 1 or 2 weeks a year

I don't think anyone in London is going to understand the following reference, but visiting…read moreAmericans might. Snow & Rock is REI. Just smaller and more expensive. They had a decent selection of outdoor gear and more sports oriented gear than I expected. If you need adventuring or outdoor gear I'd come check this place out.

So my little 3 year old has been begging for a scooter. Not just any scooter but the mini micro 3…read morewheeled jobby that you see all preschoolers riding around London on. These suckers aren't cheap so that is what has held me back. However after weeks of him begging and since we are on foot 98% of the time I figured what the hell. The local toy store was out of stock. We were on a bus going to the huge mall in Shepards Bush when out the window I saw London Joggers. I figured if any place had these things they sure looked like they would. So after the mall we stopped in. Not only did they carry what I wanted. They had tons to choose from, and scooters in all sorts of colors shapes and sizes. They even had a horn for the thing which I promptly bought only to later deeply regret. A 3 year old with a clown horn? Not my brightest moment ever if you know what I mean. Anyway, the scooter is a hit, the staff was super friendly, helpful and nice and it was even a pound or two cheaper than the toy store.

Very unfriendly and unhelpful staffpoor service. Its a shame as all it would have taken was a…read more'hello' and a smile, not a 'bear with me' and grumpy, unhelpful attitude, lots of huffing and puffing and sighing involved. Not sure why these types of personalities are hired in the customer service realm! I had to pay before the service was carried out, which I've never had to do before. I had my wheel changed and they didn't bother to recalibrate the brakes, so when I cycled home I almost had an accident. I had asked whether they checked it was ok when I picked it up (politely) and all I got was 'OF COURSE ITS FINE' practically yelled at me. don't bother with this place!

Let's just say: bad things happen when Ellis Brigham has a sale. I discover Inov-8 trail running…read moreshoes. My husband discovers Tilly safari hats with lifetime warranties. We end up with Arcteryx ski gear. Ellis Brigham is generally a black hole that hoovers up our money. This location is quite a bit smaller than the one in Covent Garden, but it lies within the one-block strip of outdoor sporting good stores right in the middle of High Street Kensington. Yay, comparison shopping! The other plus being that off-season ski gear sales don't get picked over quite as quickly. Do beware the breeders and their spawn, though. Getting hit in the lower extremities by a pram or scooter or a running tot not watching where they're going is a distinct possibility.

This store is going downhill with all the local competion Snow Rock, Altimus even Katmadhu these…read moreguys have to step up expensive and not helpful went in to buy ski wear but ended up being most of my stuff in Altimus much better store.

I asked the staff to help me with something and I got told to bother someone else,I even got…read moreignored and when they finally got my item from the back they tossed it onto the bench. one of the worst experiences ive had. would not recommend.

Unbearably hot upstairs and long line to pay because only one till was open. Staff don't seem happy…read moreeither. In short a really unpleasant shopping experience.

My partner ordered a wheelchair for me. It took a week to get here, with delays. Upon arrival the…read morechair had the following issues: 1) The rear anti-tip castors were broken off 2) The chair pulled/leaned to the right - causing the chair to pull to the right 3) There was negligible traction on the wheelchair - thus is slipped on ANY kind of ramp, uncontrollably 4) Static build up - if I touched someone, or elevator buttons, railings, etc - ZAP! A couple of seconds resulted in a BIG buildup - it was very painful 5) The controller was horrifically unresponsive We shipped it back, the company stopped responding for days. They claimed a week later we'd have a refund issued - it has STILL not been issued. So to sum up: They don't adequately test their wheelchairs, clearly. They are slow to get products to you. Their customer service is basically NON-EXISTENT. They lie, and delay when it comes to refunds. AVOID THEM LIKE THE PLAGUE THEY ARE. THEY ARE A DANGER TO THOSE WHO NEED MEDICAL AIDS.

They don't even deserve for any start. They have treat me like rubbish…read more I've ordered my pedicure chair in their website the 23 of May it said "delivery 24 of May", which made me assumed that it will be next day delivery,also I need the new pedicure chair on the 31st of May. so I did a purchase without any hesitation. After the order, I had been waiting for a email that can confirm my order. I was worried, wonder "if they don't confirm my order now, how can that will delivered tomorrow?". Day later which is 24th of May, I had recieved an email which confirmed my order. I called to the company and ask, and they say to me: its from Spain not from UK, so it cannot be mext day delivery, I told them" so why on the website it said delivery date is 24th of May?, is it not a trick?. They said it will be on the 31st of May. So I had to rebook my all clients from 31st to 2rd and 3rd. I been waiting and waiting, keep checking up my email, the tracking page.... the parcel still in Spain, On the 27th of May I had tried to call them many times, emails them many time, there were no reply. I got back to them on 30th of May very early in the morning, they aswer my phone and just simple word " I will email back to you to let you know what happening" without even a sorry word. I keep calling, emailing, no answer. I was so angry, and I said I wanna cancel my order if there is no one answer my case, no one let me know whats going on with my order. They reply to me: if I cancel I will have to pay all the cost for transport back, also the cost of transport last few days. What a joke. I tried to call, email them again and again, no one answer. So I have to cancel all my appointments, some of my clients gave up on me from that. I gave them option: full refund plus recover the cost of all of my cancelation, but there only word they say to me: you have to option: full refund or keep waiting for the parcel. That means they ignore all my words, I am just like rubbish to them Even now, they still don't even answer me, they still hidden themselves. For this kind of company, they should be shuted down. I cannot believe how this company still alive and treat customer this way. I feel so disgusting about what they did to me. Any one who is looking for something from this company, please listen to all bad review, they are so reall, so please get far away from this company

Blacks was a place for leisure,it offered Tents, sleeping bags, clothing and footwear.This shop was…read morebig and offered many brands and many choices.The staff here also very knowledgable and could help the customer a lot.The price was higher than internet or some small shops.Still very much worth a look for this quality outdoor expert shop.

Had such a great experience purchasing a shoe from Gotham! They had exactly what I needed. Gotham,…read morethank you for being so helpful! Purchased: On Cloud 5

This is the weirdest shop ever. I've been in four times and each time I've bought something…read moredifferent to what i went in for. They actually listen to what their customers are after and offer real advice and some real choices. I think I had actually forgotten what good customer service is meant to be until I went into Altimus. Somehow I think Ive become a regular customer.