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    JEANNETTE DEL VALLE MD

    2.9 (7 reviews)

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    Eastlake Family Medical - Maria Oseguera, M.D., Board Certified Family Practice

    Eastlake Family Medical

    2.4(31 reviews)
    4.5 mi

    Frustrated and Disappointed After Years of Loyalty…read more I've been going to this clinic for years, and the quality of care has seriously declined. This is now the second time they've failed to submit my prescription--something that directly affects my health. Meanwhile, they're quick to take your copay and will cancel your appointment without hesitation if your insurance isn't perfectly in order. They'll call you to schedule a follow-up after bloodwork, but while still on the phone, they're checking your insurance coverage--like your care is secondary to your billing status. It's clear that money comes first. Worse, I've only seen my assigned doctor twice in all these years. Every visit is with a nurse practitioner--often still in training. There's no continuity, no personal connection, and certainly no accountability. I will absolutely change providers and will actively warn others about this clinic. I also plan to report this experience to my insurance provider. This place no longer deserves anyone's time or money.

    I love this place. With all my health problems including my epilepsy, they deal with me a lot, and…read moreI've always felt very taken care of by all the staff. Dr. Edward Schumaker has been my doctor for over 10 years and I wouldn't trade him for anyone. Thank you all at Eastlake. :)

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    Eastlake Family Medical - Edward Schumaker, D.O., Board Certified Family Practice Physician

    Edward Schumaker, D.O., Board Certified Family Practice Physician

    Eastlake Family Medical - Eastlake Family Medical- Medical Care for all Ages

    Eastlake Family Medical- Medical Care for all Ages

    Eastlake Family Medical - Call our clinic and speak to our friendly staff about an appointment

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    Call our clinic and speak to our friendly staff about an appointment

    Polak Lucy, MD - Citations and Medical License Probation for Gross Negligence

    Polak Lucy, MD

    1.9(54 reviews)
    3.6 mi

    Dr. Polak is great! Very friendly and kind. Listens to your concerns, cares and gives reasonable…read moreand affordable treatment options. The office staff however is on the more unprofessional side. They don't do well with greeting people, and giving quality customer service. They sometimes gossip or chit chat while you're sitting right next to them and don't acknowledge patients in the room. They could be friendlier and put patients first a little bit more. The wait time is also extremely ridiculous. I spent 2 hours waiting for a 15 minute visit. My mom spent 4 hours one time as well. Clear your DAY if you want to be seen.

    From my preteen years until my mid-30's, my family had Dr. Monk as its primary health doctor. Some…read moreyears into my early 30's, Dr. Monk allowed Dr. Polak to also practice at his office. Fast forward about 2-3 years later, she failed to maintain proper care for my father that had a heart condition. On his end, he had done everything preventative for about 2 decades after finding out he had the heart problem, to maintain a healthy lifestyle. Due to her negligence, my dad's cardiologist notified us that dad's heart was no longer functioning well and he had a very short life left. In our discussion with him, he stated that Dr. Polak was a very poor doctor due to other experiences had with her work. A bit before all this happened, Dr. Polak had also recommended that my mom had heart assessments. My mom had never displayed any symptoms, so when she met with another cardiologist, that cardiologist, basically also had the same poor opinion of Dr. Polak. He didn't understand why my mom was referred to him or the assessments due to mom's great cardiac condition. BEWARE!!

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    Polak Lucy, MD
    Polak Lucy, MD - The cards they give you for appointments.

    The cards they give you for appointments.

    Polak Lucy, MD

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    AFC Urgent Care Chula Vista - Urgent Care

    AFC Urgent Care Chula Vista

    3.6(301 reviews)
    2.3 mi

    Dear AFC Urgent Care,…read more On July 8, 2026, at 7:15 pm, I scheduled an appointment with Urgent Care for my husband, who had been ill for approximately one week with flu symptoms, including cough, congestion, headache, body aches, and episodes of sweating. The nurse or medical assistant--I'm not sure of his title since he didn't inform us--took my husband's vital signs without wearing a mask and was seen coughing into his hand. Additionally, he did not wash his hands before or after taking my husband's vital signs. My husband's vital signs were normal. The Nurse Practitioner (NP) examined my husband's ears, throat, and chest. She acknowledged his reported symptoms but did not report any concerns after completing her physical assessment and interview. She did not order or perform a nasal swab, draw blood, collect a urine sample, or conduct a chest X-ray. Instead, she performed an EKG, which was reported as normal. Unfortunately, my husband did not receive a diagnosis or prescription. He was advised to go to the emergency room for blood work and a chest X-ray. We believe that the care he received was inadequate and that the EKG was unnecessary. I had informed the NP that my husband had recently undergone a full workup with a cardiologist, which revealed no concerns. Additionally, my husband informed the NP that he had not and was not experiencing any chest pain.

    I went here ( sunday) for having blood in urine so they did urine test and lab work. The person who…read moretook my blood started on my hand( dorsal) even though i have nice vein in my arm(ACF) i told him i went to phlebotomy school and my arm has a easy vein. So i still let him blood on my hand and it really hurts i told him to remove it. And decided to go arm its an easy vein and still no blood coming out and his hands are really shaking. Another employee went ti get blood. Decided to go hand. It hurts alot but with blood now, the way rmove the needle hurts it catched my skin. The results they told me were normal. Take note: The way how they tie the rubber or tourniquet during blood work is very wrong. He tied it like a ribbon not the correct way like quick release. I am phlebotomist and its not suppose to be like that. When i got home i called and asked to send me the results. And they said results comes out in 1 day or more. Just wondering where did they get the answer to diagnose that everything is normal? But i decided to go to ER ( tuesday) urine test is abnormal, lots of blood work results are high and low. In short this clinic doesnt seem like have an accurate results. And incompetent employees. Im completely not satisfied on my visit here i should have just went to ER and not waste my time here.

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    AFC Urgent Care Chula Vista - AFC Urgent Care

    AFC Urgent Care

    AFC Urgent Care Chula Vista - Pediatric Urgent Care

    Pediatric Urgent Care

    AFC Urgent Care Chula Vista - Family Medicine

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    Family Medicine

    Shachar Sharna Brooks, MD

    Shachar Sharna Brooks, MD

    3.1(12 reviews)
    3.8 mi

    My 94 year old mother has been seeing Dr Sachar for over 20…read more She is great and her staff has always been very supportive.

    My family has been going to Dr. Shachar for maybe 15-20 years. She was my father's doctor-he liked…read moreher very much- and when I suggested we try to find a more practical office for a wheelchair as my dad was a new amputee he absolutely refused. I personally left Dr. Shachar because I found a doctor who I used in the past that I was happy with and re-established a relationship with. My father passed and Dr. Shachar called and offered her condolences. Dr. Shachar is not the issue here. At least not for me. Our family has not had any bad medicine from her. Her treatment plans are reasonable. She is kind. The problem is her staff. And I am only writing this negative review in the hopes that this kind and great doctor will consider the way her staff treats her patients. Her staff has always been rude, condescending, haughty. As I mentioned, my mother and father have been going to her for over a decade, and after so much time of a doctor patient relationship you would think there would be some kind of recognition of that fact. I work in an emergency animal hospital. I am a senior receptionist. I have dealt with my clients from the day they got there kitten or puppy to the day where we sadly have to choose peace over a poor quality of life. Now if one day my client calls me to tell me his poodles breath is getting stinkier by the day, it's been going on for awhile, and needs to be seen, I don't tell the 80 year old man he had an appointment, that was scheduled a while ago and well obviously it got cancelled. My soonest is on this day. He can't make it. Okay, let's try this date. He can't make it. 1 more try, he can't do it. Frustrating for parties. I get it. If the older man's son says if he can find another provider for care would the records get there quickly? I WOULD ABSOLUTELY NOT TELL THE PERSON ON THE PHONE OH YES DEFINITELY. SO SHE ISN'T GOING TO BE A PATIENT HERE ANYMORE CORRECT? This receptionist sounded like she was so happy to be rid of my mom as a patient. A long time patient. For my regular long time clients there's a certain bond we have. I have had to walk my clients, most of them I call friends, off the ledge about there dogs diarrhea not killing them and we'll get them in. I will find the owner of the practice or her 2 associate vets and ask them, hey, can one of you squeeze so and so in on your earliest convenience. I would do that for the 80 year old man as well. And these are pets (which many call there fur babies). Dr. Shachars staff is just very quick to shoo away her human patients of 15 years at the drop of a hat. Lucky for these rude insensitive mouthy employees they can act however they want over the phone. A lot of people don't appreciate the poor treatment of their elderly relatives. My mother has verbally told Dr. Shachar during an appointment how her front staff treated her badly. I do not know if Dr. Shachar does not care or just condones the poor treatment of her patients. I would like to find my mother a new PCP, but like my father, my mother said no, she really likes Dr. Shachar and that's her doctor and not mine. In the past years I have also been treated poorly and spoken down to by these young ladies and have had to refrain from becoming very ghetto. Only for the sake of my parents and Dr. Shachar do I keep my mouth shut. But I can handle myself. My poor deceased father and 80 year old mother cannot. I have just my mama left and Dr. Shachar, C'mon, you have always been there for our family. Please do not allow your front staff girls to be so rude. This in no way reflects my mother's feelings.

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    Shachar Sharna Brooks, MD - Proof that MD cancelled an appointment to tell me to go to the ER for back pain during a pandemic

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    Proof that MD cancelled an appointment to tell me to go to the ER for back pain during a pandemic

    Martha E. Lozano, MD

    Martha E. Lozano, MD

    1.1(8 reviews)
    4.2 mi

    Please do not go there!!! We were referred there by a…read moreprimary doctor. We were asked by the medical assistant and Dr why we were there. The doctor had never looked at the ct results and had to ask the assistant to get them. Why are we even there?! After dealing with referral issues for 2 weeks for a CT scan I called for a 4th time to tell them they had the referral wrong (first time it was the wrong fax, second time the order was incomplete, 3rd time they sent it to the wrong fax again (AFTER I GAVE THEM THE CORRECT NUMBER), 4th time to tell them the order was wrong AGAIN and that my mom would not be going there again. None of the staff that answer phones tell you their names, I asked the person dealing with the referral what her name was, her name is Juleny (from what I understood). After I told her he would not be going there and their service is horrible she hung up on me. I wasn't rude or anything and I was being very patient since my mom needs these appointments.

    Frustrating Experience with Dr. Martha E. Lozano, MD - Avoid This Doctor!…read more I visited Dr. Martha E. Lozano, MD, to get a new CPAP machine after my old one started failing. I had been struggling for nearly a year to obtain a replacement due to insurance complications and provider changes. Initially, I went to Scripps Green, where they promised to rush my order, but my insurance denied it after Scripps Green opted out of my medical group. I then attempted to go through UCSD Medical, where I was originally diagnosed with sleep apnea, but they were fully booked for six months. After several failed attempts and even switching primary doctors--only to find out my original doctor could have placed the order--I was finally referred to Dr. Lozano. I was relieved to secure an appointment within two weeks. However, my initial visit was disappointing. Despite arriving early for paperwork, I waited over an hour before being seen. When I explained my urgent need for a CPAP machine, Dr. Lozano assured me she would rush the order, and I should receive it within two weeks. However, she insisted I needed a new sleep study--despite my existing diagnosis and previous study, which should have been sufficient. This was completely unnecessary and seemed like a tactic to bill my insurance for additional tests. Desperate to move forward, I reluctantly agreed. Unfortunately, things only got worse from there. A week passed with no updates, so I called the office. After being placed on hold for ten minutes, I hung up and tried again--only to face the same issue. I then contacted my insurance, who attempted to reach the office as well. Despite multiple follow-ups, I never received a return call. One month passed. Then two months. Still, nothing. This experience was beyond frustrating. Instead of receiving timely care, I was met with delays, poor communication, and unnecessary hurdles. Doctors like this should have their license taken away! She ran unnecessary tests just to bill the insurance company--this is unacceptable! Please file a complaint against doctors like this! Scripps Patient Advocate: Rose Guido - 1-858-678-6694 Report to the Medical Board of California: https://www.mbc.ca.gov/Consumers/file-a-complaint/ If you're in need of a CPAP machine or dealing with urgent medical concerns, I strongly advise against seeing Dr. Lozano based on my experience. UPDATE! Dr. Martha Lozano is a phonologist in San Diego, I flied a complaint against her and a phonologist. This is the medical board of California reply: The Respiratory Care Board (RCB) is in receipt of your complaint filed against Martha E. Lozano, M.D. Please be advised that the RCB regulates the practice of respiratory care practitioners. Dr. Lozano is not a respiratory care practitioner, but rather, is a licensed physician. As such, the RCB does not have jurisdiction to proceed with action in this matter. However, your complaint may fall under the jurisdiction of the Medical Board of California (MBC) which regulates the practice of physicians. You may wish to contact the MBC as follows: Medical Board of California 2005 Evergreen Street, Suite 1200 Sacramento, CA 95815 Attn: Central Complaint Intake Phone: (916) 263-2382 / Fax: (916) 263-2435

    JEANNETTE DEL VALLE MD - physicians - Updated September 2026

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