Paula Reinhold was the best! We've done business with her before and she remembered our…read morepreferences. Even though she cautioned our re-finance would take a long time, she and her team moved things along at an efficient and orderly clip. I can't imagine doing business with anyone else. She made our re-fi painless!

I like Bill Barnett at Stearns Lending. My husband likes Bill, too. My father-in-law, my…read moremother-in-law, my neighbors, my husband's co-worker Steve, and Steve's mom--everybody likes Bill. Bill is just a very likeable guy. All that being said, what you want in a mortgage broker isn't likeability, though that doesn't hurt. What you want is somebody who knows the market, will be honest with you about what you can afford, will let you know when it's a good time to refinance and tell you frankly when it isn't, and is readily accessible by phone and email. You want somebody you can trust as you enter into probably the largest purchase of your life. Bill has been all those things for us through a home purchase and multiple refinances--plus he runs a truly local business. And crunches numbers with alacrity!

Maureen is incredibly knowledgeable and took us through the process beautifully. We had thought the…read moreprocess would be difficult and time consuming , and it wasn't. We were thrilled that she made everything so simple for us. Maureen is trustworthy and responsive, and we highly recommend her!

We were first introduced to Maureen through a class we took at the College of Marin. We see that…read moreshe now offers a Webinar. We were impressed with her extensive knowledge of Reverse Mortgages as well as her many years of experience. She has twice successfully guided us in obtaining Reverse Mortgages. With her focus, timeliness, persistence and availability, we felt like we were her only clients. We appreciated her integrity and honesty and would highly recommend her.

I had a great experience working with Steve Herndon. He came in at the 11th hour and got my loan…read morefunded in record time. He took care of all the details, patiently answered all my questions, was always available and responsive. Great guy!

Steve Herndon is wonderful to work with. My husband and I are first time homebuyers and also new to…read moreSanta Rosa. He answered my million questions thoroughly and was always easy to get a hold of. Trustworthy. Stand up. Outstanding.

Scott Sheldon was so personable. The whole office had great service and I got a great rate. I would…read moremost definitely use them again.

Scott and his team are the ONLY lender we will work with. We were so happy and impressed with the…read moreservice we got in 2020 for our first house, we had no one else we wanted to reach out to for my sister's house. I wish I could tell you just how much work they did for us, but it would be 20 pages long! Everyday I had contact with someone if not Scott by text, call, or email. There was never guessing where we were with the loan process. There was never a phone call or email from me, not answered by them. If I had a question or needed extra info, I got it. I didn't feel like I was a burden to them when I would reach out. Sometimes, you can tell when you have made one to many calls or you sent one to many emails, we never felt this from Scott, Desiree or any of his team members! You will not be disappointed with working with New American and Scott!

Pete Kerston just sold my niece's rental house. It was in disrepair and had decades of…read more"improvements" that made it more difficult to sell. From the beginning, Pete was confident, positive and motivated! He promised that he would have multiple offers for us to consider and he was as good as his word. Pete was nothing short of a miracle worker! Not only did we have many offers and back-up offers, he was able to secure an all-cash deal with a ten-day escrow, making this process as painless as it could possibly be. I have no hesitation giving Pete my highest possible recommendation and plan to use him for all my future real estate transactions.

Pete Kerston was our Lender. We could not have secured a loan and purchased our home without Pete…read moreKerston. He never gave up on us. We had bad credit. We did not have a huge amount for a down payment. We were on a very limited time frame. The loan we needed was a non conventional loan. We had so many road blocks, but Pete never gave up. He worked for us day and night and kept us in the loop. He guided us on how to repair our credit rapidly. This seemed like an impossible dream and yet Pete made it happen even when we wanted to throw in the towel. If you need someone to make it happen for you, then Pete is the guy. Honestly, this was probably the hardest loan to secure and he did it. Thank goodness! Julie

My husband and I had the pleasure of working with Elise on the refinance of two properties. I don't…read morehave much to say about the process, but so much about how wonderful Elise was! The whole process was quick and easy on our end, and we were invited to her beautiful home to do all the signing, where we were treated as family. Our two kids were entertained by the dogs, and. life-sized Santa was a witness! It is clear Elise is "in it" to help people. I recently reached out to Elise for advise on what type of financing product would fit a need that developed with out home. Elise very kindly responded with places other than her I could go to for a product that would best fit our needs. I appreciated the honesty and time she gave in that situation. In addition to your mortgage needs, Elise is also a talented gardener and shares a plant bulb or two as well as advice! You've made a friend in the community after working with Elise.

"If anyone can do it, Elise Groves can do it." That's what one of our friends told us when we were…read moreat a point of wanting to refinance our home several years ago. Wow, were they right. Interest rates had fallen and we wanted to lower our mortgage payment and take some money our for home improvements. Elise did the work and was able to get our refi done smoothly. When the interest rates went down even more a year or so later, we did so again. Robin and I heartily recommend working with Elise Groves for your mortgage needs. We intend to come back to her for any future mortgages!

I had a great experience working with Claudia. She is efficient, Communicative and organized. She…read morehas a great team behind her and made the purchase process very easy and smooth. She closed early even in the middle of the Covid 19 crisis and Has completely earned my business. I look forward to working with her again and can highly recommend her If you are looking to make a purchase or refinance your home.

This is probably the worst company i have ever encountered, They guaranteed a loan said no closing…read morecosts after months said oh we cant get it approved. Now we need a big down payment and 20 grand for closing. I almost lost my deal i had a option that i had to close on time. in the last hour they came up with a hard money loan at 12 percent. fin thiefs I went across the street to redwood credit union and closed within thirty days at 4 percent. They will lie right to your face and if you can not afford a lawyer get away with it.

I had a great experience with this company! I bought a house in 2010 through Priority. Bodhi, the…read moreVP was my agent and loan officer. He could not have been more helpful. On day one he let me know what to expect with the process of buying my first home. He totally held my hand through the whole thing. If he was unable to get back to me quickly for any reason he had his assistant Marcy, or Felicia call me. We closed the loan on time despite a few surprises on my credit report that I thought I had previously dealt with. I got a great house at a great rate. I recommend them to everyone I know. Three years later in early 2013 interest rates dropped to rediculously low levels. they were able to refinance me into a 30 year fixed at 3.25% The out of pocket expense was minimal and the refi saved me tens of thousands throughout the life of the loan. I neglected to mention that my sister in law is in the business. I had her analyze the closing documents before signing. She was a little put out that I didn't go with her company, but admitted that she could not have gotten me a better deal. Thank you Priority Lending!