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    8 months ago

    Very knowledge staff, always ready to help, going above and beyond the call of duty. Amazing company, will use them anytime!!!

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    Helping Restore Ability

    Helping Restore Ability

    2.0
    (5 reviews)

    I've used Helping Restore Ability for 9 years for my FMSA. We've had a couple of problems within…read morethat time but nothing serious. But since Electronic Visit Verification began, Helping Restore Ability has imploded. They don't respond to emails, voicemails or answer the phone. Attendants don't get paid on time and they don't help resolve the issue. We decided to change our FMSA and they turned off our Vesta authorization before the official paperwork was started. Terrible service and NO customer service.

    I'm only giving one star because I cannot give zero…read more Do not, I repeat DO NOT use this place for your FMSA needs or any needs at all Their employees refuse to take accountability for their actions and do not follow proper state protocol. We are currently in the process of changing our FMSA provider and Sandra insisted it was not her responsibility to assist in the transfer, once shown the guidelines saying it was, she still refused to admit responsibility. We have been hung up on, lied to, and told, "You sure know all the right words to say", when trying to get problems solved. Phone calls go unanswered and unreturned and they will say they never got them. When shown or given proof calls were made, they will get extremely angry and rude. Use anyone else but this company. They are highly unprofessional and will do whatever they can to move responsibility off themselves. Truth is, no one knows what their job is and will refuse to admit any kind of accountability I have more stories to add to later, but DO NOT use this company for any of your needs

    Jedmo Care - homehealthcare - Updated August 2026

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