[[HIGHLIGHT]]Jeff was really helpful throughout the process of our first home purchase, extremely pleased with our experience and appreciate the guidance.[[ENDHIGHLIGHT]] Jeff and his team were patient and knowledgeable, locking us in at a good rate despite challenging market conditions. Highly recommend! read more

[[HIGHLIGHT]]Jeff and Tania were fantastic to work with on my recent loan.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Jeff was extremely responsive and even took time on a weekend to make sure we locked in the best possible rate.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He really felt like a partner who had my best interests in mind the whole way through.[[ENDHIGHLIGHT]] Tania was also a huge help in keeping all the paperwork organized so we could close on time. I highly recommend them both and definitely look forward to working with Jeff again. read more

[[HIGHLIGHT]]Working with Jeff was one of the best decisions we made during our first home-buying experience![[ENDHIGHLIGHT]] Nearly five years later, we are still grateful for all that Jeff has helped us to achieve. As first-time buyers we had lots of questions, but Jeff guided us through the mortgage process with patience, professionalism, and genuine care. Jeff not only secured a great mortgage rate for us, but he provided sound financial advice that gave our family peace of mind for both the short and long term. [[HIGHLIGHT]]What truly sets Jeff apart is the personal touch and warmth he brings - from your first interaction with him, you can tell he genuinely wants the best for you and will do everything within his means to help you achieve it.[[ENDHIGHLIGHT]] That's so rare to find in this day and age. [[HIGHLIGHT]]Jeff continues to stay in touch with our family for birthdays and holidays, and has even helped our close friends buy their first home just recently![[ENDHIGHLIGHT]] [[HIGHLIGHT]]He has consistently been a positive, guiding voice for us, and is always available to share advice when we have an odd question here and there.[[ENDHIGHLIGHT]] We are grateful to have met him and can't recommend him highly enough! read more

We refinanced with Jeff and his team in 2025, and the experience was beyond smooth. [[HIGHLIGHT]]You can tell Jeff cares about his clients.[[ENDHIGHLIGHT]] From start to finish, the entire process was easy, organized, and surprisingly stress-free. [[HIGHLIGHT]]Communication was excellent--every step was clearly explained, and we always felt in the loop.[[ENDHIGHLIGHT]] We closed right on time, with zero issues, and honestly couldn't believe how quickly it all wrapped up. [[HIGHLIGHT]]Even after closing, their follow-up has been helpful and thoughtful.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Big shoutout to Tania for handling some unexpected curveballs like a pro.[[ENDHIGHLIGHT]] If you're looking for a team that really knows what they're doing and makes the process painless, Jeff's team is it. Highly recommend! read more

[[HIGHLIGHT]]We are so thankful for Jeff, Tania, and the Arbor Financial Team for helping us through the process of buying our first home![[ENDHIGHLIGHT]] Jeff was introduced to us by my good friends who he helped close on their first home and who spoke so many praises about their experience with him. Buying a home, as you know, can be very overwhelming and stressful. Jeff was so helpful in alleviating many of those stressors by explaining many of the details involving buying a home, things to expect, and preparing for the future. He turned a big scary process into a much less scary thing! [[HIGHLIGHT]]He walked us step-by-step through things we didn't quite understand, and we felt extremely supported in every step.[[ENDHIGHLIGHT]] And even when unexpected challenges arose, Jeff worked quickly to resolve the issue. We know Jeff and his team worked really hard (literally almost 24/7) behind the scenes to make the whole buying process a much more positive experience than most other people experience.   [[HIGHLIGHT]]Things I'd describe Jeff as: Communicative, proactive, reliable, respectful, knowledgeable, personal, and genuine.[[ENDHIGHLIGHT]] You can really see and feel the energy that he loves what he does. [[HIGHLIGHT]]We are so grateful to have met him and his team. They were an absolute pleasure to work with, and we will continue to do so![[ENDHIGHLIGHT]] Seriously, I couldn't recommend anyone better. If you're looking for a mortgage broker- he's your guy. We feel very confident in this recommendation. [[HIGHLIGHT]]Find someone like him who is invested in your dreams and goals![[ENDHIGHLIGHT]] read more

I recently purchased a new single family home in Camas, Washington. I worked with Jeff Wen from Mamba Capital Lending. I chose to work with Jeff Wen after shopping around to several brokers. Jeff got me the best rate. [[HIGHLIGHT]]What really sealed the deal for me was Jeff's open and direct communication style.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]He did not treat me like an idiot despite my relative inexperience; second time home buyer.[[ENDHIGHLIGHT]] No car salesman tactics. The numbers I received during the estimate phase were accurate, and my final cost to close was far cheaper than the nearest competitor. I did not get beat up on fees. In fact, Jeff's caught an inaccuracy where I was double charged for the credit report. He was fully switched on throughout the process. [[HIGHLIGHT]]During our communications, Jeff provided a high level of personalized service.[[ENDHIGHLIGHT]] He was fully aware of the details of my loan even though I'm a small fish. The process was smooth and everything was ready far in advance of closing. I highly recommend anyone in the Camas, Washington area to consider working with Jeff Wen for their real estate funding. read more

I couldn't offer a higher recommendation for working with Jeff and Tania for your mortgage needs! We started working with Jeff as first-time buyers who knew absolutely nothing, and [[HIGHLIGHT]]Jeff helped us understand the ins and outs of home buying in a very approachable and informative way.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Throughout the process, it always felt like he had our backs and kept us informed on the ever-shifting dynamics of the competitive LA market.[[ENDHIGHLIGHT]] He was a true professional and a voice of reason we could trust as we navigated our home search. When it came time to make offers, Jeff and his team were able to offer terms that helped put us over the edge and land our dream home! I was very impressed with how fast and efficient Jeff and Tania were in executing our loan and appraisal, we were under a tight deadline and they hit the mark every step of the way to make sure we stayed on track. We were even able to close two days earlier than our already short escrow period! [[HIGHLIGHT]]Jeff and Tania made the home purchasing process as positive and stress-free as possible, and we look forward to working with them again in the future![[ENDHIGHLIGHT]] read more

We are incredibly thankful to Jeff, Tania, and the entire Arbor Financial Group team for their support throughout our home loan process. They were  knowledgeable, professional, and incredibly responsive - always just a call or message away whenever we had questions. Jeff made a potentially overwhelming process feel smooth and straightforward with his clear guidance and genuine care. He thoroughly explained different scenarios and went over alternate options and strategies while providing his recommendations. We couldn't have asked for a better team to help us through this journey! read more

[[HIGHLIGHT]]Working with Jeff Wen mortgage broker Inc. was truly one of the easiest home loan experience experiences I've ever had.[[ENDHIGHLIGHT]] Jeff helped me secure a new home loan in Riverside California and the entire process was incredibly smooth from. Jeff and his team were fast, responsive and on point. [[HIGHLIGHT]]Anytime I had a question they were right there with clear answer.[[ENDHIGHLIGHT]] Their professionalism and efficiency made what What can often be a stressful process feel simple and seamless. I couldn't be happier with the service L received. This is why I would highly recommend Jeff and his team to anyone looking for a trustworthy and reliable mortgage broker! read more

My wife and I were looking to refinance our home for the first time. A close friend of ours highly recommended Jeff to us, and I'm so glad that we went with him. Jeff patiently took the time to field our questions, explain the refinancing process, and ultimately helped us achieve our goal of lowering our mortgage rate with no closing costs! Jeff went the extra mile of sifting through multiple lenders until he found the lender with the least amount of fees and would give us the most credit. We had peace of mind knowing that Jeff was working hard to find us the best deal. Also, a huge shout out to Tania who is Jeff's loan processor! [[HIGHLIGHT]]Tania was extremely helpful in coordinating our property data report, as well as providing step by step guidance on obtaining important information such as our HOA documents[[ENDHIGHLIGHT]] (I would have been utterly clueless without Tania's assistance). Overall, my wife and I were extremely satisfied working with Jeff and Tania, and we highly recommend them to anyone looking to refinance! read more

I have been a client of Jefferey Wen for many years. I wholeheartedly recommend him as a top-notch financial advisor. He has unmatched attention to detail and is highly professional, communicative, and proactive with me as his client. [[HIGHLIGHT]]Most of all, he was patience with me and walked me through the process.[[ENDHIGHLIGHT]] I highly recommend Jeff for your financial needs! read more

[[HIGHLIGHT]]Had an excellent experience with Jeff Wen & Team purchasing a property.[[ENDHIGHLIGHT]] They were extremely detail oriented, consistently on top of things and always going the extra mile to follow up. [[HIGHLIGHT]]On one occasion when I had a question he even stopped in the middle of mowing his lawn to take my call and graciously answered.[[ENDHIGHLIGHT]] It was so reassuring to have a team you can trust during what can be a stressful time. Highly recommend Jeff & his team! read more

My daughter and son in law highly recommended Jeff to us. We are happy to share our experience. From the time we were introduced, Jeff was very easy to work with and made our home loan experience very smooth. His expertise, guidance and patience through the process made it much easier, [[HIGHLIGHT]]Jeff constantly was calling us with updates, he was easy to reach and also very prompt returning messages which we greatly appreciated[[ENDHIGHLIGHT]]. We were very fortunate to have worked with Jeff, also he locked us into a great rate. My wife and highly recommend him to anybody looking for a mortgage, it was an excellent experience to work with. Michael and Maria Elena read more

I highly recommend Jeff and his team if you're looking to purchase a home (shout-out to Tania). I received professional and amazing service on my first home purchase. Every question I had was answered in a timely manner, even outside of normal business hours. He was able to lock in a good rate for me during this unpredictable housing climate. Jeff and this team were easy to talk to and made sure I understood everything that was presented to me. Jeff was all the things you want - really knew his stuff, helpful, passionate about his job, I will absolutely use his services again in the future. read more

[[HIGHLIGHT]]I have nothing but wonderful words to say about both Jeff and Tania. These two working in tandem are a powerhouse in the industry.[[ENDHIGHLIGHT]] Being a first time home buyer, Jeff helped closed my brother's first home and so I was referred to him by my brother. I do not regret taking this direction at all. The service, explanations of processes, but most importantly the transparency that these two provided me whether it was good news or bad news is hard to come by now these days. They truly care for the success of their client and not just to chase a paycheck. If you are first time home buyer or even have had experience purchasing homes in the past and just need another level of expertise in the game - PLEASE choose Jeff, you will not regret it. read more

This is LONG OVERDUE - Okay let's start off this review to point out the basics: Jeff is knowledgeable, patient, and goes above and beyond to save you money and make sure you get a good loan. At the last second of my home buying process I forgot a credit card payment and my credit went down 100 points, resulting in me not qualifying for the original loan we discussed. I was in shambles and it was so stressful. He literally helped me call credit one and we got them to send me a letter, which we sent to the credit bureaus, and we ended up getting the better loan! He knows all the tricks and tips. He also had a meeting with me and had a PowerPoint about finances, and just making smarter decisions moving forward to possibly buy more property or to just set yourself up for the future. I thought that was a really nice touch because I was 24 when I worked with Jeff to purchase my 2nd home, and I really appreciated learning everything Jeff taught me. My first loan officer, did nothing of that sort and barely spoke to me, just requested docs and shoved a loan down my throat. Jeff had options and took time to weigh pros and cons of each. He truly is an amazing loan officer and I will be using him for all my home loan needs moving forward.. Thank you Jeff. read more

Jeff is a true professional, and working with him was an awesome experience. From the escrow beginning to end, he was communicative and patient. He never hesitated to hop on a quick call when I had questions or needed clarification about what my next steps were. More importantly, he'd take the time to break down the confusing parts of the escrow process for me and my wife. I also appreciated how after escrow closed, Jeff was quick to follow up with us and clarify what the post-escrow processes would look like. Buying a home could feel overwhelming at times, but I felt in good hands with Jeff. And it goes without saying, I'll definitely be working with him again if and when the time comes! read more

Jeff and his team helped us purchase a home in April/May 2023. He was recommended by our realtor. Jeff and Tania were friendly, professional, clearly explained all the steps in the mortgage process, and kept us updated throughout. We were able provide our documentation electronically and sign most of the documents online. They made sure we understood what was happening and exactly what we needed to do next. We really appreciated Jeff's advice and help, and wouldn't hesitate to use his services again. read more

[[HIGHLIGHT]]I had the pleasure of working with Jeferry and Tania when taking out my mortgage.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I couldn't be happier with my experience with them![[ENDHIGHLIGHT]] As a first time home buyer I was nervous about the process and knowing what would be best for me. This team is very communicative throughout and so responsove to my questions. I was especially impressed by the thorough and detailed financial analysis they provided. It made it so much easier to find the home that fit my needs! Jeferry is still a part of my financial team and I will be using him anytime I buy or sell again! read more

The idea of purchasing a home was daunting to me, but I can confidently say that Jeff and his team made the whole process easy and smooth. I initially spoke with Jeff back in 2022. I was starting to look for homes, but didn't know where to start or what to expect, especially when it came to getting financing. Jeff was extremely helpful and answered all my questions. He walked me through the entire process to give me more clarity. When it came to discussing monthly payments, Jeff made sure I knew exactly what my mortgage would be and he wanted to be sure that payment was something I was comfortable with. At the time, I wasn't able to move forward, but Jeff would check-in periodically and was available if I had any questions. Fast-forward to January 2024, I was ready to pull the trigger, and I called Jeff. He made sure he was up to date on my current situation and ensured I was going to be set-up for success. Once I got my offer accepted, Jeff walked me through what I could expect through the escrow process (again, I had NO idea what to expect.) Knowing I had Jeff on my side, really brought me peace of mind. Whenever there were new documents to sign, Jeff would send me a text to check-in, and made himself available if I had any questions about anything. I am so thankful for Jeff and his team. They were so easy to communicate with, extremely professional, but most importantly kind, patient, and genuine. Thank you, Jeff and team!!! read more

Working with Jeff and Tania on our first joint home purchase has been such a breeze! Jeff has gone above and beyond his responsibilities as a loan officer and he always tries to inform and advocate on behalf of his clients. He is constantly plugged in to market developments and has helped guide us to a home purchase even in a high rate environment. Jeff makes the process as easy as possible for the customer as he is highly responsive over text and email for any questions that come up. Jeff and Tania remained connected with us after closing and months later, we went through a refinance at a much lower rate. read more

Jeff Wen was PHENOMENAL!!! We could not have had a more approachable, patient, informed, empathic, personable and hardworking lender. He was the absolute best and made us feel that we mattered. He was recommended by our real estate agent, of Inti Homes Realty (also amazing). He made sure we understood every step of the process from start to finish. As 1st time home buyers we had no idea what the process would look like and what to expect, but Jeff kept us informed and answered all of our questions. When clarification was ever needed he promptly got it for us and ensured that all of our anxieties around the process were clarified. He was readily available throughout the day and ensured that there were no delays during our 21 day escrow (which we learned during this purchasing process isn't a lot of time in real estate transactions lol). Jeff even ensured that we got a pre-approval. Even though we started from zero he was a pro at getting everything done on time. No matter what the occasion he rose to it and would go above and beyond the call of duty. Everything was SEAMLESS amongst the realtors, lender, and escrow company. We had an overall positive experience and would recommend and use Jeff again for our lending needs.- Happy clients Edwin and Karla Payes read more

Jeff Wen Mortgage Broker - We're home owners!!! thanks Jeff!! - Mortgage Lenders Near Me - Camas, Washington

Getting our VA home loan with Jeff Wen was honestly the best loan experience ever. Jeff and Amy Chiang are both experts in their field and truly care about the borrowers best interest. We never felt lost or overwhelmed during the application process, because they were always there to explain every step in detail no matter what time of day it was. Jeff and Amy's response time is extremely fast. Both are well organized and on top of everything. Even after you pick up the keys to the new house, Jeff continues to check up on you and take care of you.  Once you work with him, you know this is not just a career for him, it is his passion and in the end you will see him as a friend rather than a loan officer. Jeff and Amy really go above and beyond what you would expect from a home loan experience. We thank them so much from the bottom of our hearts and cannot wait until we get to work with them again. read more

I recently had the pleasure of working with Jeff and his team for my VA home loan, and I couldn't be happier with the experience. I am not good with words but Jeff and Tania are the best in the game. HANDS DOWN. I had some issues with a previous Mortgage team so I had lost all hope. I reached out to a good friend of mine and they connected me with Jeff and his team. From start to finish, they demonstrated professionalism, expertise, and a genuine commitment to helping me secure the best possible mortgage for my needs. From the initial consultation to the closing, Jeff and Tania guided me through every step of the process, patiently answering all my questions and ensuring I felt confident in my decisions. They were incredibly responsive, promptly returning calls and emails and keeping me updated on the progress of my application. What impressed me most was their personalized approach. They took the time to understand my financial situation and goals, tailoring their recommendations to fit my specific needs. Their attention to detail and dedication to customer satisfaction truly set them apart. Thank to them, I am a homeowner! Mind you, this process took about 40-45 days. It was quick, easy, and I will definitely be keeping in touch with them for future purchases. read more

My husband and I finally bought our first home together with the help of Jeff and Amy. I reached out to Jeff a while ago letting him know my desire to purchase a house. Finally after years of searching, we decided on a home. Jeff with his quick thinking locked our interest rate in right before the Fed rate hikes. Jeff went out of his way to help our condo get qualified for a VA loan. The loan processing took less than 25 days. Jeff and Amy were incredibly attentive, and checked-in with us nearly every day until our loan was approved. We are so grateful and appreciative of the type of care and service that Jeff and Amy provided us with. I know this line of work cannot be easy, dealing with all sorts of personalities and emotions. I think it is amazing how cool-headed, patient, and courteous both Jeff and Amy were every step of the way. I highly recommend using this team for all your mortgage needs. Thank you both so much! read more

Jeff was really great to work with and made our home buying experience very smooth. It was our first time purchasing a home and Jeff's knowledge, guidance and patience through the whole process made it much less stressful especially in the current housing climate. Jeff and his team (Amy Chiang) kept us informed throughout the whole process. They were both easy to reach and was always just a call away. Even after we closed, Jeff called to give some advice and let us know what to look out for which we greatly appreciated. Their system for providing the needed documents was really easy to use and was secure so I never had to worry about our documents falling into the wrong hands. Jeff was able lock in a great rate and I am so happy we found him and his team. We highly recommend him to anyone looking for a mortgage, he was absolutely great to work with. I know if I ever need to get another loan, I will be coming back to Jeff. read more

Jeff and Team are exceptional and he put his best foot forward in our process of buying a home. My husband and I needed a person such as Jeff to hand hold us during this process as he provided education to the terminology and a wealth of information about the market trends. We closed on our home a little over 21 days and we are now living the California dream. Thank you Jeff and Tania for investing in our dream. read more

It was awesome working with this team! After I was connected with Jeff, he immediately provided me with the steps to get my application started. My situation was very unique and urgent so I had to get qualified and approved on a time crunch. We were in constant communication and all my questions regarding the loan/lender process were answered. Jeff then connected me with Amy to assist me with the next steps once my application moved forward and Amy was great to work with! She explains everything very thoroughly and is extremely patient. Buying a home for the first time is an overwhelming process so it is nice to have a supportive team on your side. Both Jeff and Amy were a pleasure to work with. I still cannot really believe that we are now homeowners. I definitely recommend anyone who has little to no knowledge of the home buying process like myself to reach out and work with them. read more

[[HIGHLIGHT]]Jeff is the best lender I've worked with.[[ENDHIGHLIGHT]] He's super knowledgeable, very quick to respond, has many relationships with different banks to shop rates, and his highly professional. I would recommend Jeff to anyone and have already connected him with multiple friends. read more

Jeff Wen and Tania Le made us feel confident and in-control of our first-time home buying process. We conducted our due diligence by shopping several lenders and selected Jeff based on his genuine personality, honest responses, organization, overall professionalism, and thorough explanation of subjects that were not familiar to us. We appreciate Jeff and Tania's excellent communication in terms of promptness, attention to details, and frequent follow-ups to ensure that we received all the documents necessary to complete the transaction. Jeff and Tania were able to quickly process our paperwork, conduct all QA/QC measures, and effectively communicate with our agent Andrew Liu and seller's escrow. This home buying process made us realize how important the lender and agent relationship is and we were glad to have such a cohesive team! We were guided through the loan process step-by-step, all our questions were answered, and Jeff was kind enough to provide additional references for peace of mind. At no point did we feel pressured, nor did we feel that we could not reach out to Jeff and Tania as they were always available and happy to help. We were definitely satisfied with the quality service Jeff and his team provided us, especially when considering that we are committing to the largest investment of our lives. We will be recommending him to our friends and family, should they be in the market to buy a home. read more

I contacted Jeff when I was thinking about buying a home and he was incredibly knowledgeable and also didn't put a ton of pressure on me. He met me where I was and gave great advice to prepare me for buying a home. Little did I know I would be buying a home a little more than a month later. Not just a home, but my dream home. As soon as I found the place for me, Jeff and Tania went above and beyond to help make my dream a reality. We set goals and they obtained them. I have been absolutely astonished by their professionalism and commitment to the goals I set. The entire experience was actually enjoyable. He took something I was stressed out about and made it enjoyable!!! Thank you to Jeff and his team. read more

Our wonderful realtor recommended Jeff to us. Our experience with Jeff was and has been phenomenal! He is prompt, nice, professional, and personable. Beyond that, he genuinely cares and wants the best for you. Pair that with his expertise and great customer service, and you couldn't ask for more. Jeff really values educating his clients about home loans. As a first time buyer, there were many gaps in my understanding. He dedicates time to educate and make sure you understand how it all works. When making the largest purchase and obtaining the largest loan of our life, it was so reassuring and important to understand our loan and know that we had someone looking into the fine details, offering good advice, and making sure that we were being taken care of. Jeff made phone calls through the entire process to keep me up to date on the latest and address any questions I had. Jeff also locked us into a lower rate when it had dropped for one day. I was grateful that he was on top of things and looking out for our best interest. It's been six months since we made our purchase, and Jeff called me the other day to update me about the status of interest rates and said that he would reach out to us again when rates drop to figure out the best time to refinance. He is proactive and staying on top of the rate changes for us. His assistant, Amy, is also kind, prompt, professional, and very helpful in addressing any questions or concerns. We had initially worked with a different company that our first real estate agent had recommended. There was very little communication between us. They basically sent me forms to fill out by email and that was it. What a contrast to Jeff! I can't recommend him highly enough. read more

Working with Jeff was an absolute pleasure. As a first-time homeowner, applying for a mortgage and going through escrow wouldn't have been as smooth without Jeff and his colleague Amy. They really took the time to walk us through the steps and fielded any questions we had along the way. When you need a quick response, Jeff and Amy are on it whether it's by text, phone call, or e-mail. I have friends who had less than stellar experiences with other loan officers, and I would not hesitate to work with Jeff and his team in the future. read more

I started my home purchasing journey with Jeff and it's been an incredible experience throughout. Not only has he been a supportive resource before and during the process - but he continues to be an amazing support system afterward and definitely for the future. Before speaking to Jeff, I've spent hours speaking with over ten different lenders. However, once I met Jeff - I knew he was the one. He's professional, knowledgable, easy to speak to and most of all, he always has his clients' best interests at heart. Never once have I felt pressured to make any financial decisions that I wasn't comfortable with. Most of all, what was important to me was that Jeff was always honest in making sure that I'm making the best financial decisions for myself and providing me guidance to make sure that my goals are attainable. Not only is Jeff extremely responsive at all hours of the day - he is willing to explain EVERYTHING thoroughly even when I was worried that my questions were confusing or dumb. I will forever be grateful that he's been able to guide me through this process and give me an amazing experience. I can't recommend him enough to my family and friends... I trust that they'll be in good hands once they reach out! Additionally, Jinny has been a great part of the team and process as well. She's very timely in her responses and making sure that all the proper documents have been submitted. Jeff and Jinny are professionals who will always make sure that you're well taken care of! I wish I can keep them a well-kept secret all for myself but that's a little selfish so if you're looking for a trusted lender, don't waste your time speaking to anyone else -- Jeff is everything you're looking for and more!! read more

Jeff and his team are among the best lenders and mortgage brokers I've ever worked with. My wife and I were were first time home buyers and I was referred to Jeff through my agent, @DaveChu. I'm glad I was connected to Jeff because out of the 4 other lenders I was already speaking with, no one was responding to me consistently enough or they didn't want to deal with a new construction home which is what we were looking to purchase (and ultimately did purchase). Jeff sat my wife and I down and guided us through the entire process, led us through a few presentations and never once treated me like an idiot - mainly because I didn't really know what I was doing and I had probably hundreds of questions about everything. He really made us feel like VIPs through every conversation. He picked up my calls no matter if he was driving or if it was late in the evening. He fought for us the whole way and got us an amazing mortgage for our first home and we genuinely couldn't have been any happier with what we ended up with. I rarely leave reviews but for instances like this where Jeff really outshined a majority of other lenders and brokers - this review is worth it. If you're in the market for a lender - choose Jeff and his team. He is trustworthy, he's a former veteran (thank you for your service, Jeff!) and he will do everything he can to take care of you and your family. read more

Jeff came recommended from our real estate agent, and we couldn't be happier! Jeff Wen at Fairway Independent Mortgage Corporation was an absolute pleasure to work with. He was incredibly patient and knowledgeable, and he took the time to answer all of our questions in a way that we could understand. As first time home buyers, we were nervous on the processes, affordability and feasibility of buying and owning a home. Jeff gave us a detailed presentation on just this, and gave his own advice from experience as an owner of multiple properties. The experience he shared with us was priceless as first time home buyers. Overall, Jeff made it so easy for us to buy our property. He was available all the time if we had any questions, and we really felt like we were a part of a team during the process.. We would highly recommend him to anyone looking for a mortgage. read more

Jeff and Amy were incredibly helpful in guiding me through the refinance process. I had no idea what to do or what would be involved, but they took me by the hand every step of the way. They were always accessible and always very quick to respond to any questions or concerns I may have had. And I had many. I really appreciated how they took their time explaining to me how to do this and why I had to do that and then explaining it to me again until I understood. There is so much paperwork to fill out and so many documents to be gathered it can be very overwhelming. I am so grateful that they held my hand every step of the way. I also really liked their spirit and attitude, they were professional and very friendly. I spoke with several other lending companies before I decided to go with Fairway Independent Mortgage. I did some research regarding other companies and found that many of them start out very helpful at first and then once they get you to work with them, they dump you on to some other company and you no longer get the personal attention you were expecting. A lot of mortgage companies will come out of the woodwork wanting to get your business. I feel so blessed to have worked with Jeff and Amy. Actually, Jeff handled the refinancing on my daughter's home. She was very happy with him and recommended him highly to me. As someone who didn't know what they were doing, I foolishly wasted a lot of time seeking out various other mortgage companies. Well, I had to learn on my own. I'm so happy I decided to do business with Jeff and Amy. Words to describe my experience working with them are, supported, valued, heard, respected, honored, and appreciated. It was truly a pleasure doing business with this team. Refinancing can be extremely daunting and stressful but thank goodness I had an excellent group to work with. I highly recommend Jeff Wen, Loan Officer, and Amy Chiang, Loan Coordinator at Fairway Independent Mortgage. read more

Jeff is a ROCKSTAR! I can't speak of him more highly. Jeff was very communicative and explained everything about the loan process very thoroughly. He is very organized and professional. This was extremely helpful as a first-time home buyer. I think the biggest thing we loved about working with Jeff was his speed. We got pre-approved on 1/1, saw a home on 1/3, put an offer in on 1/4, opened escrow on 1/8 then closed escrow in 12 days (this is including a 3-day weekend!). It took only 20 days for us to get from pre-approval to getting our keys. Closing in 12 days is INSANE! I haven't heard of anyone else closing this quickly! On top of that - Jeff made sure that we got a fair rate. We love working with Jeff and would recommend him to anyone we can think of! read more

Highly communicative, reliable, and friendly I worked with Jeff to buy my first house and he was extremely highly communicative, reliable, and friendly. Since it was my first property, I felt pretty intimidated by the whole process, but Jeff made me feel very comfortable along the way by patiently answering any questions I had, as well as proactively informing me about things I would need to know as a first-time homeowner. 100% would recommend Jeff to anybody, and look forward to working with him again! read more

Jeff was great! Very communicative and helpful. He made my first mortgage feel like a breeze. He was always available and ready to answer any questions I had. read more