Not one to normally leave reviews, but this feels necessary. On March 12, I scheduled an appointment specifically with Dr. Haupt--his first available was March 31 at 1:30 PM. I arrived at 1:35, filled out the short new patient paperwork in under five minutes, and then sat... and waited. Over an hour later, I asked the front desk how much longer it would be. She said, "We have two doctors today--you're next to see Dr. Haupt." About 15 minutes later (nearly an hour and a half after my scheduled appointment time), I was brought to a room. A medical aide briefly went over why I was there and said the doctor would be right in. Then a doctor entered--not Dr. Haupt. She was friendly and professional, and I initially thought maybe she was a resident working under him. I expected he'd join at some point. He didn't. Instead, she left to ask him how to handle my case--whether to get ahold of my old x-rays or send me for new ones. She came back and said they'd skip x-rays entirely and base the custom orthotics on numbers I had told them. That felt strange for a first-time visit involving custom made orthotics, but I went with it. I also showed her a mild toenail fungus, and she said they had an OTC product in-office I could buy. When the aide returned to do my casting and take payment (my insurance doesn't cover orthotics), I mentioned the OTC product so I could pay for everything together. That's when she said, "Oh yeah... we're out of that." No one mentioned it to me. Glad I brought it up. While waiting for the cast to set, the aide scheduled my follow-up and said the orthotics would take eight weeks--though I was originally told six by the "resident", possibly sooner. The aide said they might try to expedite. I asked how long the next appointment would take (since this one had already taken nearly three hours), and she said about 20 minutes. I then asked if I'd be seeing Dr. Haupt next time, since I never saw him today. She said she'd make a note. I told her not to bother--if he didn't care to see his new patient today, why should I see him next time? At this point, he knew nothing about me. I may as well stick with the "resident" I was pawned off to--without warning. The aide couldn't explain why I wasn't informed that I wouldn't be seeing the doctor I scheduled with when just minutes before being taken back, I was told I was "next to see Dr. Haupt." Imagine my surprise when I never did. It wasn't until I got home and looked up the "resident" I saw that I realized she wasn't a resident after all--she's a completely separate podiatrist. No one told me that. I left extremely frustrated. I called my husband, and we agreed I should cancel the orthotics order and request a refund. That conversation was just as disappointing. The manager never introduced herself, never asked questions, never apologized, and showed the same impersonal, dismissive energy as the rest of the office staff. She said she needed the doctors approval to bypass the system and issue a refund--you know, the doctor I never saw--and that she'd call me back today. She didn't. I ended up calling back two minutes before the office closed just to follow up. I was told the refund would be processed. Now I wait and see if that's actually true. At least the aide and the doctor I did see were personable. That's about the only positive thing I can say. Bottom line: This office feels outdated, communication is terrible at best, and no one seemed to care. I'll absolutely be going elsewhere--and I strongly recommend others do the same. Bonus update: I spoke with my primary care physician--the one who referred me to Dr. Haupt. He was livid and genuinely embarrassed he sent me there. He said Dr. Haupt will be removed from his referral list immediately and will make sure no one else in his office recommends this practice again. read more

I have been a VERY happy and completely satisfied patient with 15+ years of going to Dr. Haupt's office for help. Both Dr. Haupt and Dr. Mercado are simply outstanding in every category. The front desk staff and all the nurses are friendly, patient, understanding and efficient in every way. Everyone on the team makes every appointment with them, very pleasant. I highly recommend this practice without hesitation or reservation! AA++ read more

Incompetence from top to bottom. It's been over 2 months now that I've been waiting for my custom orthotics; No one will give me a callback, even though I've called them 6 different times and have been promised each time that someone would. They just don't care. read more

I was referred to you by Dr. Fishbein of the Greater Doctors of Newport. I had my first appointment scheduled in September-- however when I arrived at your office unfortunately you were called into surgery. your staff made me feel so comfortable and introduced me to Dr. Yoakim. I am having my second appointment with Dr. Yoakim today and wanted you to be aware that Dr. Yoakim has been extremely helpful in her evaluation of my condition. Dr. Yoakim's knowledge and attention to details of foot and ankles; I have never received before with other professionals. You are so lucky to have her on your team. Best regards, Charles Sciullo read more

All things good at Newport Foot & Ankle. I found the office welcoming, and the front staff (ones first impression) pleasant and efficient. I met with Dr. Barte. We discussed my issues and planned accordingly. Dr. Barte was professional, courteous, extremely informative, and ON TIME! I highly recommend the Newport Foot & Ankle Center, I am very pleased with the entire team. read more

Love these people! And, I rarely say that about a doctor. Dr. Bryant Mercardo, flat-out, saved my foot, after another doctor botched a simple biopsy. Where others wanted to amputate, he wanted to fix. And, he did! Plus, the office staff are 100% professional, competent, and kind. Don't amputate. See Dr. Mercardo. read more

Dr. Bryant Mercado of Newport Foot & Ankle Center in Newport Beach is AMAZING! Kind, compassionate, incredible expertise. Everyone is so kind here.. Cassandra, Briana, Janet in the front office make you feel welcome and are right there to help you at every step. I have been to several podiatrists in the area and this office is WAY better in every way! read more

The best podiatrist I know!! Best bedside manner. Made sure I was completely numb before taking care of my ingrown toenails!! He's absolutely amazing!!! read more

I was recommended to Dr. Haupt when I needed surgery on a broken fibula in late 2022. It had been a long process for me with many delays before I arrived at his office. Thankfully, he was very understanding of my situation and got me into surgery that same week. Everything went extremely smooth and I was up and walking again within weeks. I've had no problems and I'm so happy with the results. All of my office visits were quick, efficient, and smooth. My experience was great and I'd highly recommend Dr. Haupt to anyone in need of his expertise! read more

I highly recommend Dr. Haupt! He asks lots of questions and really listens. He has helped me tremendously with my left foot that was not the same after running a marathon. My husband has also gone to him as well as many of my friends and clients. He is great at his craft! read more

Best doctor in town. Great results and super helpful. I recommend him to all my family and friends!

Dr. Haupt most friendly caring respectful foot doctor in all Orange County along with his staff. Thank you for your professionalism and constant care!! read more

Hello I am a caregiver for my brother that has been coming to see Dr. Haupt for a month. I had called to get some paper work signed. I waited patiently to get helped. Karen, a staff member at that office first began by mentioning she is not Familiar with that state paper work and wouldn't be able to help us. She stated that she has been working there for 30 years. Which makes no sense that she had said she's never seen this before considering it a common and public form. After another person waiting there pointed out there was indeed a portion that WAS supposed to be completed by the doctor or physician in charge, she said she "could" have it turned over to the doctor, but there would be an additional charge for this. This despite the fact I had called ahead asking for specific help on this form and was told that there wouldn't be a charge since we were charged within the last week for another portion of the same class of State forms. When this was explained to her, she mentioned that there was a certain fee for this, which was also different from what I was charged initially. She reached over my belongings still in my hand for the receipt she had just handed over while simultaneously "asking if" she "could look at it". There is a correct way of handling this and the way she handled it just frankly wasn't professional to say the least. read more

This is a unique review as I was a patient of Dr. Haupt waaay back when around 1998. I was born with horribly flat and debilitating feet that walking let alone jogging as an young lad of 8 years old was extremely painful. After 4 reconstructive surgeries, I can honestly say my life has been transformed as a result of this human. I am now 30 years old, my health each year is better than the year before, I have done triathalons, duathalons and crazy bike rides. I was thinking of Dr. Haupt and his team recently while on a call with my Dad and was filled with gratitude. Thank you Dr. Haupt for giving me a new foundation to move from. Warmly, Kyle read more

I saw Dr Haupt to fix a hammer toe and straighten my big toe on the same foot. Personally I liked him a lot then. During surgery, he fixed my big toe and my hammer toe. But put a pin in a perfectly normal functioning second toe and operated on the third normal toe. He apologized several times about the pin, (had to be in for Six weeks once it's there), never told me why that was done to two normal toes. I'd ask and somehow I'd leave without an answer. He operated 6 mos later on the two toes that were fine before I saw him and with no improvement. A year later they are so messed up, cant walk on them w/o hurting. One goes up the other hangs down. He had another doctor with him that was learning. He was at the surgery center both times. Maybe he's the one that did this to me. I'll never know. Now I have to try and find a good doctor that can hopefully try to fix this painful mess he did to me. All I could do is notify my insurance for them to report this to someone that can followup. Honestly, what he did to me should be in his record and he should have to answer to it. read more

Very helpful. Spends as much time as necessary to answer questions. Very personable.

Dr. Haupt is absolutely the best Podiatrist, he has done several Surgeries on both of my feet and i am walking today because of his dedication and advanced knowledge of traumatic injuries. Dr Haupt is also the nicest And the most patient DR. You will ever meet. read more

I had a very good experience with the doctor, but the billing and customer service leave a lot to be desired. I have spoken to the billing department, called and emailed manager Karen, and keep getting bills without any explanations or response. I don't mind paying if things are explained but the billing service (another company) had no record of my previous payments and I have records to show them. read more

I have been seeing Dr Haupt for about 8 months and had to have my latest appt moved back because he was in surgery (completely understandable). not remembering what time my appt was, I called the office and spoke to Cynthia who was very pleasant. when I couldn't get ahold of anyone at the other office to confirm appt time, she personally took my information and called me back within 5 min with an answer. Cynthia, thank you for taking care of me! read more

I went to my appt. On March 3, 2022 at 11 am. But the office which is in Anaheim was closed. I called them, they said' we don't have your name on our system'. why should I go to you, if I don't have appt? why didn't u call me before ...? why is this disrespect for patients ? ........,, read more

Dr . Jeffery D Haupt, I can't thank him enough for his prompt action, I live in Napa valley, I went to see one Dr. needed to think 2 months , another dr said I don't do this Here, Dr Haupt right away take biopsy and got answer, He has best bed side manners, kind and friendly you are lucky to have him many thanks to you and your staff Hedy Megerdichian 5 star Dr read more

Office is very hard to reach and charged me for a brace I did not receive or ask for. I went in for a twisted ankle and was charged for an ankle brace I did not ask for. After attempting to reach his office multiple times I finally got through and was told they had made a note to remove the charge only to find the charge was never removed upon receiving my bill. I also had a request for an MRI that I was never able to complete because the office had never sent proof of x-ray to my insurance. When I called in to the office (again after multiple attempts) the office answered, quite impatient in tone, and promptly asked me to connect them to my insurance because she "didn't believe" my insurance faxed them the required information to move forward with the MRI. A lot of run around and was never treated for the condition. read more

I visited their office a long time ago before Dr. McCarter retired and their office is just as fantastic as it was then. The staff is super nice and helpful - also they're extremely helpful with explaining things if you're ever confused. And Dr. Mercado, who was my doctor for my visit, was extremely nice and caring. I have a anxiety panic disorder, so after I explained that to the doctor he was calm and supportive and continued to ask me throughout the appointment how I was and if there was anything I needed or that he could do to help. I also informed him of my fear of needles and medical equipment, and he was kind enough to offer me different options(such as lowering the chair so that I wouldn't be able to see what he was doing to my feet) so that I'd be more comfortable. I would recommend this office to anyone who needs to see a podiatrist, especially if they have a fear of medical procedures or have anxiety. I had an absolutely wonderful experience! read more

Dr. Haupt and his staff were wonderful. After hearing such great things about him, I decided to book an appointment with him while on vacation. Dr. Haupt gave me advice and care that was both practical and helpful. My only wish is that I could have found this office years ago. read more

If you have any kind of foot pain, go see Dr. Haupt! He's knowledgeable and was able to help with my pain after just one visit. He really listened to the problem and was able to explain in detail what was happening with my foot. I even enjoyed the office staff and the nurse that took the x-rays. My only complaint would be that I didn't make an appointment sooner and lived with the pain for months. Thank you Dr. Haupt!!! read more

Dr Jeffrey D. Haupt, DPM is a great podiatrist! I highly recommend him. In my opinion he is the best podiatrist that I have been to in Orange County. He is solving my problems like no one around here has done. He is a very caring and really knows what works and doesn't work. read more

I call to get another pain shot I'm allowed four a year and I've gotten two and I find out that they referred me to a neurologist 3 months ago and didn't tell me and obviously no information from the doctor about that so they are refusing to give me a pain shot until that's done. and that doesn't even make any sense because since they did the referral I've gotten a pain shot from them so they're basically lying about the process and there's so much bickering going on they don't even know when my pain shot was and when the referral was it's just they're acting so stupid all the time. I finally got my orthotics 17 weeks later while normally you get them in about four weeks at other places...why because the doctor took 4 weeks to even submit the referral to insurance which I had obviously been checking on often and after it was submitted was approved the next day. plus if you need any adjustment to your orthotics the doctor lies and says it takes one week and staff insists it's always 4 weeks! never got a night splint for my plantar fasciitis. I've also just been left in the room not knowing the doctor isn't coming back and couldn't ask all my questions! read more

I'm sure Dr Haupt is a fine doctor, but here is what happened to me. I called to make an appointment for my wife who is late stage 6 Alzheimer's. I explained everything while making the appointment. They said they had to have her Medicare and supplemental insurance numbers so they could pre-approve her as a patient. I got the information for them and called it in. They said "Ok you're all set". I waited 2 weeks to get this appointment. I had to leave work, go home, spend 1 hour getting her dressed and ready to go. She is very frail and has a sprained ankle and ingrown toenails. She is in pain. When we showed up, with masks, they said that they had to have her insurance card or they wouldn't care for her! The only picture I.D she has is an old passport. She hasn't driven in 5 years. I explained that I was not told she would have to have the card for treatment. So, I said what do we have to do so the doctor can see her. The said without a card, they would not see her! I was not give the option of paying cash, which I would have gladly paid at that point. Whatever happened to compassion and care for someone in pain? read more

So nice and did a wonderful job on my ingrown toe nails. He was amazing and so cute! I'm thinking about slamming my foot in the door just to go back. Very professional and a wonderful doctor! HIGHLY RECOMMENDED! read more

Front office staff were not pleasant. No consideration for elderly patients with mobility and cognition problems. 30 minute wait until taken to room. No room for walkers in rooms or hallway. Dr Haupt was very pleasant and took good care of my mother. I believe their office is more for younger patients. However this was the only podiatrist her insurance referred her to. Dr Haupt 5 stars. Office staff. 2 stars. read more

Dr. Haupt is such a cutie. I went in due to a severe spur and was treated like royalty. The Doctor recommended a course of action that worked beautifully! I was able to get back to my first love (dancing) and even start aerobics and yoga again, after 6 years! I am tearing up as I write this. Jeff will always hold a special place in my heart. Maybe one day he and I will meet for coffee and share memories... read more

Great doctor with great laid back honest bedside manner. Had to have emergency surgery on my foot@ St Joseph Hospital. Before I could call my doctor for a consult they had Dr Haupt come in and talk with me. He knew my other doctors and gave me solid options. He saved my foot by acting quickly and doing what was best for me. The after care an communication has be excellent as well. Great gut and practice. read more

Newport Foot and Ankle Center, headed by Dr. Jeffrey Haupt, is one of the highest efficiency and most customer service focused podiatry offices that I've ever had the pleasure of attending. I was a bit hesitant to see a doctor after accidentally kicking a coffee table. My foot was purple for about a week and so I finally decided to get it checked since it wasn't going away. I decided to call Newport Foot and Ankle after reading good reviews about them. They were able to see me right away and the front desk staff was very friendly and helped me to sign in quickly. I was fortunate to be seen by Dr. Jeffrey himself, who was able to x-ray my foot, discover that I had broken a toe and offer me treatment, all in one visit! He even personally checked in on me the next day. I highly endorse Newport Foot and Ankle Center. I think that Dr. Haupt and his team possess a high degree of medical knowledge along with the technical and soft skills, which make them the finest in the podiatry field. read more

Dr Haupt is wonderful. He fixed my heal 15 years ago and it has been painless ever since. He is warm and professional. The office is beautiful. It runs to perfection ,and the staff is caring and on point. I was and am very lucky to have Dr. Haupt to take care of me. I trust him 100 percent and highly respect his work. This is an excellent office with a great reputation in the community.Respectfully, Laurie Wright read more

Had an unexpected visit to Newport Foot and Ankle. The greeting at the front desk was very warm and professional. The staff was extremely friendly and I did not wait long for services. The facility was super clean and all protocols of safety seem to be in place. My experience was an Extremely positive one. I highly recommend seeing this practitioner and visiting anyone of his offices. I was from out of town and treated very well. read more

I saw DR. Haupt for a sore heel. It has hurt for months. He gave me some therapy to do at home because he said it wasn't serious, but also dispensed some inserts right there in the offfice. I dont know the name of the inserts ,but had his name on them and they have done wonders! Can I please get more pairs?! Thanks! Dr. Haupt read more

Dr Haupt is the medical version of a Super Hero. I'm a polio survivor from the 50's, Dr Haupt has basically reconstructed my right foot. I went from 6 screws in my mid-foot to 2 screws, not to mention the 5 other Dr's who agreed the surgery was very necessary but also stated that They could not do it. But my reason for this review is to praise the staff. I've watched these ladies for over a year and l've seen them in just about every situation imaginable, and they handled them very professional.Being a Nurse myself I know what they face, front and back office. The one thing I have learned is these ladies " Karen,Berta,and Josie" (and ladies forgive me if I misspelled anyone's name) do everything they can to keep that office running smoothly. And the one thing that I learned is if you want to make the journey faster,don't talk,listen. The ladies in this office will do everything possible to make your visit enjoyable.Thanks Anaheim Office! read more

Jeffrey D Haupt, DPM - Ouch - Podiatrists Near Me - Newport Beach, California

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Dr. Haupt took over Dr. McCarter's practice when he retired. I can tell you as another physician that Dr. Haupt is detailed and hard working. He has seriously saved my son from recurrent ingrown toenails. He is kind, funny, and could be charging a lot more but doesn't because he genuinely cares about his patients. When I mentioned how much another podiatrist in this area charges for laser for toenail fungus, he told me he didn't feel right charging that much! There is another Asian female doctor who is really cute and funny. She let me son take a picture of his one inch bloody toenail she needed to remove! read more

I have to say hands down best Podiatrist in OC. I consider myself to be a very hard critic, moreso after dealing with other podiatrist and or having to deal with their staff that have made me feel more insecure about myself then when I originally walked in their office. I had nail fungus that first started on my toe, and over time spread throughout all my nails on feet. But wait! Then I found Dr. Haupt, the first time I called in I had so many questions, I thought for sure the young lady was going to be annoyed and abrupt. However, Christine answered all my questions and concerns, I have to say Christine was my first point of contact, saying that she was beyond exceptional is an understatement. I got set up to see Dr. Haupt, keep in mind although my first experience was great with just setting up an appointment, I was still insecure about my feet. Then BOOM Dr. Haupt introduced himself, explained in detail as to what's going on, and procedure what procedure would be best. The whole visit I felt a sense of ease, and comfort. Set my surgery date, day of surgery Dr. Haupt stop by to see me and just made me feel at ease again (All 10 nails removed). Even after surgery for my checkups whether I talk with Christine, Karen, or Josie the girls are very personable and always make me feel welcomed. As for Dr. Haupt, you're such a great blessing and thank you for taking care of me and making me feel me again. My toes are coming along, can't wait until I can finally go and get a professional pedi read more

Called the front desk to see if they accept my insurance plan, but the lady in the front desk was absolutely rude. She put me on hold for over 10 minutes. When she got back to me, she said they wouldn't accept my insurance, but said she already knew that would be the outcome. If she knew then why put me on hold? I am relieved that I will not being going to their office. If the front desk is rude, I don't want to know how the staff is. read more