I contacted Extreme Lawn Services & Pest Control to see about getting a quote for my yard. To my…read moresurprise they quickly responded and were able to come out in a couple days. The gentleman was knowledgeable and friendly and I felt like they would be the company to move forward with. However, I never received a response or quote after our meeting. I even texted and phoned a couple times regarding this. I can't recommend this company who cannot even follow up on what would have been a contract for them.

We love Extreme Lawn Services. Israel, Israel Jr, and Benjamin do an amazing job every week,…read morewithout fail. They pay attention to detail, are incredibly quick, but also very professional yet friendly. They get the job done and they do it right. We will continue to use their services as long as we live here. Israel is very easy to work with, he is quick to communicate and quick to respond to texts. They are fairly priced and the online pay with credit card or Apple Pay makes payment very convenient and go so smoothly. I highly recommend this company.

Very professional and friendly. Appear to really know what they are talking about when discussing…read morepests. I am having an issue with sugar ants and they have been happy to come out every week to see if we need to do another treatment. I have no spiders or bees since I started using this service. I highly recommend.

From the owner: At Proterra Pest Control, we believe protecting your home shouldn’t come at the expense of your…read morefamily’s health—or the environment. Proudly serving the Tri-Cities area, we specialize in eco-friendly, family-safe pest control solutions that effectively eliminate pests while keeping your home and surroundings safe. Whether you’re dealing with ants, spiders, rodents, or seasonal invaders, our science-backed, environmentally conscious approach targets pests without harsh chemicals. We're locally owned, community-focused, and committed to helping Tri-Cities families live pest-free—naturally. Choose Proterra for reliable, sustainable pest control that puts your peace of mind first.

As usual Akridge showed up exactly on time and was very careful in presentinting the pesticide…read morespray, I don't know what is in the spray but when finished there were thousands of tiny bug bodies laying around everywhere. The bugs are still dropping today, and I expect them to be repelled for months.The technician took extra care not to pollute our Coy Pond or chicken hutch. Moreover, he rebaited the rodent bait boxes that have been very effective in preventing mouse intrusions. I have been using Akridge for about 6 years and have been very satisfied with their service and FAIR PRICING.

This was my first time using pest control to help with the bugs on my patio and a help with rodent…read morecontrol for mice. There have been NO BUGS on my patio since they sprayed. The services they provided were great!! I recommend this local business to anyone needing pest control.

Prompt, excellent service, reasonable prices. Will come between visits if a crop of ants or spiders…read moresuddenly appear. Great for those living near the river because we get lots of bugs! Cleared the whole area just in time for our daughter's outdoor wedding. Not a spider or yellow jacket to ruin the event. Thank you!

Brandon came and sprayed for us was a nice guy. Gave us some tips for ants. We haven't had any…read moreproblems and it's been about a month now. Definitely calling them in the spring. Seth who answers the phones was also very friendly and helpful. Prices are decent and they have a yearly special.

I don't typically post negative reviews, but I believe it's important to share my experience so…read moreother homeowners have a clear understanding of what they may encounter. I hired Pointe Pest Control to resolve a rodent issue at my home in Richland. During the appointment, the technician attempted to move my refrigerator and unintentionally left a deep gouge in my recently remodeled flooring. He acknowledged the damage immediately, apologized, and documented the issue with multiple photos for his management team. At that point, I appreciated the transparency and fully expected a standard insurance or remediation process to follow. Unfortunately, the situation became increasingly disappointing from that moment on. The service manager initially assured me that the company would refund my service and cover the cost of repairing the floor once I obtained professional estimates. I brought in three licensed flooring companies, all of whom independently confirmed that the damage cannot be spot-repaired or corrected with individual board replacement. Due to discontinued materials and where the scratch is located, a full floor replacement is the only way to restore the room to its original condition. After I provided these estimates, Pointe Pest abruptly shifted its position. I was told they would only consider repairs if the cost fell under their deductible -- a condition never disclosed previously. They also claimed they no longer had access to the photos their own technician submitted. Shortly afterward, they contacted one of the flooring professionals directly, questioning her recommendation and implying that the full replacement was motivated by sales rather than legitimate professional judgment. That same flooring expert reached out to me multiple times, explaining that Pointe Pest wanted her to apply a topical product that she explicitly stated would not resolve the damage. Despite her warnings, Pointe Pest seemed to aggressively recommend applying the product. As expected, it provided no repair; it simply made the damage darker and more visible. Even the individual applying it acknowledged that it was not a real solution. At this stage, I have received inconsistent explanations, shifting commitments, and no substantive path toward resolution. My request has been the same from the beginning: for Pointe Pest to take responsibility for the damage caused during their visit and repair it properly. I'm sharing this review not out of frustration, but so future customers have a realistic sense of the company's follow-through when property damage occurs. I sincerely hope they choose to resolve this matter appropriately, but until then, I would advise others to proceed with caution.

I am very pleased with Point Pest Control. I left at one point and tried another company, but they…read morewere nowhere near as good as Point. I returned and vow to never leave again. I have had no problems with them, pests are under control and the young men who perform the application are very pleasant and polite. They even blow my sidewalks afterwards!

We are so impressed with All Safe Pest Control. We found termites in our basement. After getting a…read morefew quotes, we decided to call our realtor. She had a wonderful company who is very knowledgeable and doesn't use scare tactics for termite services. We had quotes for $4,900 & $8,400 for the same service. All Safe Pest Control is a long time Tri-City company, there isn't anything that Pat has not seen. If you are looking for great service and great prices for Termites, Pest Control or lawn fertilizing use All Safe Pest Control! You will not be disappointed!!!

I had a spider infestation inside and outside at my newly purchased home and called All Safe Pest…read moreControl and they came out within days. No more Spiders!

needed for spiders. Dave was fast to respond, took care of what spiders there was and educated…read moreus about what other issues we might encounter in the future. thank you !!! well recommended !!!

first spray David was great, on time, respectful following that, I scheduled with him 3 different…read moretimes for services, he apologized the first time, second just rescheduled and third never heard from to follow. until just recently in a email stating he was increasing prices. I responded telling him that he was a NO SHOW on 3 occasions and all of which I had to miss work to accommodate to his times and for him to just NOT SHOW was very unprofessional and so on. He never responded with an apology, nothing! it's clear he doesnt value his customers vs his profit. time management seems to be a huge issue for him. id gladly pay the extra for point pest control.

1 piece of property with two houses on it. (1.2acres) They sprayed both and billed me. I paid the…read morebill and then received a late notice for the exact amount I paid. As in SEVERAL texts. 48 days late. I checked the bank and it showed the amount was paid right after I received the bill. Here's where it went sideways. Each building has an address so pointe sent me TWO bills for the same amount. I ordered A, as in ONE, service call for the entire property but pointe decided to make the bills for two addresses and never informed me. Talking on the phone to them just burned my a$$ and was going nowhere. I finally figured out they were billing for two separate addresses instead of the ENTIRE PROPERTY like I ordered. The late notice texts NEVER indicated the exact same bill amount was for two separate addresses. I was so fed up with this dog & pony show I terminated them. I've called the local number several times (9 times) to pay the remaining balance by CC but it keeps saying they're to busy to answer. I fired Senske (another business like pointe) for the same type of bs. Now, on to a local company that actually wants the business & I can actually deal with.

worst company have ever worked with - they sell a product saying will spray with caution and…read moreconcern for property and furniture but just spray all over the place with no concern and their customer service is horrible. Do not use them ever is best advice could give anyone as just a joke of a company