This has been by far the most disappointing experience I have ever had with a CPA firm. The firm took over my account after my previous CPA retired-someone i respected and trusted and I accepted his recommendation to continue with the new team. This has proven to be a major mistake. for more than six months I have made repeated attempts to schedulea meeting or zoom call, with little to no response. When an appointment was finally scheduled, I unfortunately had a conflict that I communicated in advance-but since then there has been no further communication from Jason or Wendy. I initially spoke ith Wendy, who was responsive early on, but now my calls go to voicemail and my messages are left unanswered and no response to my emails of which Wendy initially responded to. I have have emailed multiple IRS notices to the firm, yet received no reply or acknowledgement. As a result of their lack of professionalism and complete failure to act, I ow have an IRS notice for over 10,000 due. As a licensed professional, a CPA takes an oath to uphold ethical and professional standards. This firm has failed to meet event the most basic level of client care or accountability. I now find myself having to file an appeal with the IRS, report this firm to the Wisconsin Department of Safety and Professional Services, an share my experience so that others can avoid going throught a similar ordeal. I hope this serves as a warning for others to seek out true professionals who tak their responsibilities seriously. I would have never expected this from a CPA. read more

I recently,2024, found that my 2021 taxes were never filed. I do have a paid receipt along with e-filing this firm completed while taking my money. But was never received by the State or IRS, now I am dealing with penalties, late fees and I had stopped there 3 times in the office to be told someone would call tomorrow and then called daily for someone to assist with this error. No one from this office had to date returned my call. read more

I have been a long-time customer of Jendrach, Dobogai, and Lindseth. John Dobogai used to be my accountant prior to retirement and turning my case to Jason Jendrach. I requested an extension from the office and soon after filing my taxes a few months later, I receive a penalty letter from the IRS where they stated an extension was never filed. I have emailed and phoned the office several times, once even requesting an in person meeting with Jason where he promised me that he would contact the IRS and get this straigthend out and if it could not be his office would pay the penalty fee. Overall, he ghosts his clients and does not follow-up. After 9 months of trying to get help in resolving this, I am going to pay the $600 penalty myself. Do not recommend this business they are unethical! Go to an accountant that will do things right, value clients, and work ethically within their practice. read more

I don't recommend this firm at all. Like previous reviews, I could never reach Jason and left messages every time pleading for a return call due to time sensitive issues. I finally went to a different accountant and he looked through three years of returns and questioned why Jason did what he did. It is a definite red flag when they don't return phone calls. Fingers crossed we don't get audited. read more

Jason screwed us over big time. He was hard to get in contact with and messed up our taxes for two years! Do not trust him at all!

The last two owner of this firm, Jay Lindseth and the current clown Jason Jendrach are completely unprofessional. Met with Jason 3 months ago for some tax work, left all my paperwork with him and never got a call back. I literally called a dozen times, left messages and emails with no response from Jason Jendrach. I had to go over to his office 4 times in search of him. The last time was yesterday and spoke with his helpful associate. Told her I was going to call the police if I did not get my w2s and other tax paperwork back. She eventually went into his office and found them. Run dont walk away from this clusterfuck of an operation. He also never filed and extension that I requested. Sooooooo unprofessional. read more

I have been in business with this company for over 20 years, now that I am working with a different agent there, I got auditted because he did my taxes wrong and now he doesn't return my calls and he has not filed by taxes for the past 2 years. WARNING, WARNING, STAY AWAY FROM THIS COMPANY!! read more

Had an amazing experience with this firm. The tax work and planning saved us significant dollars.

I just received a notice from irs that showed we missed $18,000 in income on our tax return In 2019. Jason did our taxes that year. i have left two messages with no returned calls. i don't recommend any business with such poor service. mistakes happen, but take responsibility for your errors! read more

Very good service everyone is friendly, and professional. Work gets done in a timely manner.

Worst tax firm to work with. Still have not received my state tax return and contacted the state and was advised my state taxes were never filed. I have been attempting to contact the office and Jason for over 2 weeks now and have not received a call back. Will never work with this firm again and DO NOT RECOMMEND this firm to anyone. Very poorly run business and lack of professionalism. read more

Terrible tax firm to work with. They are seemingly great, at first, but when it is found that they made a mistake, suddenly they won't call you back or even take your phone calls. Now we are stuck with what will be penalties and interest because of their mistake. I will be reporting them to the proper agencies. Unethical to take your money for services they clearly don't know how to provide. I guess they give CPA credentials to anyone now. read more

Great - professional, efficient, helped me maximize my family's complicated returns (W2's from 3 states, and write off my wife's MLM losses). I would use them again! read more

Stay away. The reviewer who says this company is hiding something from the public is valid. Go to any other tax professional or company for ethical services. read more

I have been using their services for 4 years now for my business. I can't tell you how happy I am to have switched over from my former act. Their prices are very reasonable, they are always professional, and best of all, Uncle Sam isn't taking as much from me today as the previous act was figuring. (to me that means they are keeping up with the laws about deductions a little better than the previous one) read more

I've been a customer for many years But this year after a major confusing tax returns he will not return my calls. I guess some people are not good enough to call back. Time for a NEW accountant Been trying for 3 months, I think their hiding something from the public read more

I went to Jason seeking help with my declaration of international revenue and am deeply disappointed by his lack of professionalism and courtesy. After sending him multiple emails that went unanswered, I was obliged to send my father, who lives in Wisconsin, to see Jason and demand a response. Jason finally completed my taxes, but, upon reviewing them, I discovered almost all of the information on the form to be incorrect (incorrect amount of revenue, incorrect profession, incorrect filing status, incorrect address, incorrect math, etc.) This was after I provided Jason with all the necessary material and information. I ended up calling attention to and correcting his errors, after he made no attempt to adjust them himself. Jason then sent me a bill, for $100 more than what he had quoted when we first met. When I brought this up to him, and asked for a reduction due to his lack of any work whatsoever on my behalf, he flatly refused. I have just gotten off the phone with the IRS to discover that Jason did not file my taxes until well after the deadline (causing accrued penalties), and he still provided incorrect information on my filing form. He refuses to respond to any of my calls or emails. I would most certainly not recommend Jason to anyone I know. I am appalled by his incompetence and wonder how he could have ever obtained the status of a CPA. read more

If I could give them no stars I would. The owner doesn't return calls, emails to me or the BBB as I did file a complaint with them. I am also unsure of the knowledge of the employees. Find a different CPA read more