I called and left a message regarding notary service several weeks ago. I have yet to receive a…read morecall back.

I've been going here for several years and they do a fantastic job!! I wouldn't have anyone else do…read morethem.

I have been using their services for nearly 10 years now. Always friendly and professional. And as…read morelong as you don't wait until the very last day like everyone else - Insight is fast. Insight also does taxes for businesses. The building they're housed in is small and if you aren't watching you might pass it up. The parking lot is a little awkward so I always suggest the street. It's just easier. The building is right on Forest Home so you don't really have to hunt for it. Just keep your eyes peeled for the sign I find their cost to be reasonable. Can I do my own taxes? Yes. Do I want to? Nope.

This is the second year I have used this Insight Accounting for my small business taxes. Both years…read moreI have been 100% satisfied with their service. Joe went over and above last year during the Pandemic helping find grants for us. This year, I worked with Paula, and she was fantastic! She was very responsive to any inquiries I had and the team pushed through to the end to make sure we were able to file on time. Their prices are reasonable, they are responsive even after tax season. If I have a question mid year, I know I can reach out to one of them and get a quick response. Highly recommend! Elizabeth Clothier ETC Insurance Agency, LLC

I had a tax issue that I needed to speak to a professional about. From a random search for tax…read moreaccountants in my area I blindly picked Victory Creek Accounting to see if they could help me. From my first cold call requesting help, I was impressed with the ease and friendliness I encountered at Victory Creek Accounting. I was able to get an appointment to see Timothy Wachter the next day. I met with him and described my issue. I found Timothy to be very professional, knowledgeable, and helpful. In short time Timothy was able to understand my issue and come up with a solution. I highly recommend this company and plan to make another appointment to discuss moving my financial planning and accounts over to Victory Creek Accounting.

So, after my tax person moved out of state late last year I needed to find another option. Staying…read morelocal, believing in local business, I originally opted for another tax location, in Muskego. After 1 month of nothing done on my taxes and the owner telling me he needed "certain documents", all that I supplied weeks prior, I picked up and left with about 6 days left to file. I found Victory Creek in Franklin. Knowing I was way late, I told them my situation and previous horror story. I only asked for an extension and an appointment perhaps months out, as they were very busy, BUT they insisted I come in immediately to see what they could do! I was assigned to Aleshia. We met, I told her my story, probably included a few choice words about the other location, and she saw no issues with any of my paperwork AND I had them completed and filed before the deadline! Aleshia is great. She understood, she was not a "stuffy" tax person (sorry all other tax people), very relaxed and guaranteed the timeliness of her work. For me it was never about "money back or owed" it all is about the process. Go to Victory Creek, Ask for ALESHIA.

Alice is experienced and does a great job with my accounting needs! She is very helpful and I am…read moreable to contact her whenever I have a question or concern. Her tax prices are very reasonable compared to other tax places.

Definitely go see Alice for your taxes! She was patient and kind, I had made a mistake on a…read moreprevious years taxes and she was able to correct it for me and was able to get me more money. She doesn't cost an arm and a leg and I will be going back to her every year from now on!

They were very helpful with my first tax return after my divorce. I felt like my situation was…read moreterribly complicated, with a lot of possible errors if I'd done it myself, but Donovan saw my situation very clearly, was fast, professional and extremely kind. It turned out to be much simpler than I imagined. I can't recommend them highly enough.

I had to review this place after seeing that another client had rated this business so poorly. If…read moreyou are looking to file taxes, legitimately, then this place blows away the competition, especially the larger scaled accounting firms such as H&R Block, etc. I drove all the way from Chicago to file my taxes this year through this firm, and not only did they get me a return, they got me smaller returns for the previous 2 years that I filed through a family friend in Chicago. I couldn't be happier with my results and will use LL Tax Service for all of my future accounting needs, and recommend them to anyone. P.S. if you are looking to lie, falsify documents, or cheat the system, this firm may not be the best bet. Plus, that's illegal!!

First time getting our taxes here. Great experience and will be going back every year.read more

My decision to attempt to use Stropes Accounting this year was based on my experience with Cuccia…read moreAccounting. Sadly, my assumption that the customer service and professionalism I experienced with Cuccia Accounting would be comparable was a mistake on my part. Knowing we had to file an extension was understood. However, what my husband and I can't understand is the office's inability to provide an estimated timeline for when our taxes would be reviewed. After calling at the end of April to confirm if all appropriate tax documents were received I was informed it would be May until any customer's paperwork who filed an extension would be reviewed. Now at the beginning of May, I called again to learn the same things. First, had all the appropriated documents been reviewed, and second, was there an estimated time of review and or completion? I was informed again that due to the fact, we needed to file an extension, our paperwork is yet to be reviewed and then, it would be reviewed on a first-in basis. I was also informed that if Mr. Stropes would need to take the time to only review the documents, he then might as well complete them, which is why those answering calls would not be able to provide an estimated time of review or completion. From what I am left to understand, Mr. Stropes is too busy to speak to clients personally, and because we needed to file an extension, we were left to wait an undetermined period for our papers to be even reviewed and or filed due to extensions being valid until October. In all fairness, I was not left to believe we would need to wait until October, however, there was still no adequate ability to provide any timeline at all. Due to the ambiguity of completion of our taxes, and the inability to learn helpful facts, I have realized that the office of Stropes Accounting is nothing like its predecessor Cuccia Accounting. My experience with Cuccia Accounting was all but friendly, informative, helpful, efficient, and professional. I am unable to say the same for Stropes Accounting. Perhaps Mr. Stropes is efficient in processing past/current clients, however, as a new client, my experience has not been any of this. The inability to communicate a timeline of any sort is not acceptable in my professional role, and if I told a client that I could not do so, I would be looking to update my resume and look for a new job. I caution those who are a new customer of Stropes Accounting to use the services of this office based on this experience. For those who disagree with my review, I am happy that your experience has been better than mine. We have requested our paperwork to be returned to us so we may find an office that can provide an overall comprehensive customer experience.

We have had Muntaser as our accountant since 2013. We are very happy. He has exceeded as an…read moreaccountant and to deal with all my requests, audits and end of year taxes personal and business. He has an esteemed ethics for business and time. He is very busy yet accomplishes everything on time. He has made our business that much more valueable on our accounting end.

I received a ad under the wiper blade of my car on my own property. I tried calling them at the…read morephone number on the card but it rings for about two minutes and no answer as well as no voice mail. I then looked up the tax services online and it listed an entirely different phone number (309) 922-0313 with the same address as the number I've listed above. I called the new number that I've found i got though to somebody started to let them know that I'd be contacting the police as well as making a yelp and contacting the FBB and they didn't respond at all aside from the hello when they answered the phone. I then called a few more times with basically the exact results but this time they just let it go straight to voice mail which then I just repeated what I was telling the person who picked up the phone and hung up on me. If you ask me this seams way to shady and I wouldn't trust them one bit.

I had a great experience with Eagle Eye Tax Services. Mr. Calloway was very professional,…read moremotivational, and made me feel confident in his ability to get me the best return possible. I actually received more back than I expected, and everything was done in a timely manner. I highly recommend his services! Ms. Vicky