The first visit was a 4 out of 10. He listened but seemed confused how to recommend a treatment…read moreplan. I ordered orthotics and on the 2nd visit, Paul was very short and extremely vague with a treatment plan and left the room. His assistant was more helpful than the he was. Since there's nothing lower than a zero, I'd say the second and last visit was a 0 out of 10.

I called the Boone Podiatry office to be seen for multiple foot issues, but most importantly an…read moreinfected big toe that had become worrisome. No one asked why I was booking my appointment or if there was any urgency which I thought odd, being a new patient. My appointment was set for a week later. I confirmed the appointment over the weekend via a text reminder from the office. It was for Monday at 2:30 pm. I received a phone call from the office Monday morning at 8:49 a.m. asking if I could be there earlier, as the Dr. was suddenly now going out of town. I was given a choice of 10:30 or 10:45. I explained that I had to drive 45 min to get there so I would take the 10:45 appt. time. By the time I got there (It took me 5 min to find my way around to the back of the building) something that would have been nice to know (as a new patient) I walked in at 10:50- The girl at the front desk ask if she could help me, I said I had an appointment with Dr. Zimmerman at 10:45. She then told me the Dr.was GONE! He LEFT! She said my appointment time was 10:30 and I told her NO it was at 10:45 and explained the discussion I had with (apparently someone else that was in the back.) I asked her if they ever thought to CALL ME and tell me that the Dr.decided to leave? She just looked at me. NO apology! NO- would you like to reschedule?! I'm 55 years old and have never had an experience with such an epically unprofessional staff! It's a direct reflection on the doctor!!! I have never heard of a Dr. walking out on a patient before!!! At this point it's been 3 days- I would've expected a phone call or some kind of apology for the inconvenience. But, NOTHING!! I'm shocked and appalled at the lack of care or concern that this Dr's office has shown me! I will be taking my troubled feet elsewhere!!!

I visited Dr. Kukla for problems with an ingrown toenail and toenail fungus. All members of his…read morestaff were welcoming and answered all of my questions. Dr. Kukla was not new to me nor the other members of my family. He is an excellent doctor who explains everything very clearly. I always feel like I get great medical service when I see him. I feel he and his staff deserve the highest rating for the time I was there.

I've been a patient here for a couple of years. I live in Boone, but travel to Wilkesboro because…read moreof the quality of care I have received here. Dr. Felardeau is an excellent clinician and surgeon. He has done a couple of procedures on my foot and I see him regularly to stay on top of things. The staff at the office are very professional and caring and I always feel like I'm in good hands. I recommend this medical practice wholeheartedly.

From the owner: Salem Foot Care is a bustling rural practice that gives high quality foot and ankle care to all…read moretheir patients. Serving the communities in and around Wilkesboro, NC, podiatrist Scott A. Matthews, DPM, MD is a certified podiatrist and expert foot surgeon. He treats a variety of conditions such as bunions, hammertoes, ingrown toenails, toenail fungus, and diabetic foot care. Salem Foot Care accepts most insurance plans and welcomes new patients. If you have any questions or would like to schedule an appointment, call today! (336) 667-2015