1. Jennifer N Hubert, DO

    1. Jennifer N Hubert, DO

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    Santa Rosa, CA

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    Jennifer N Hubert, DO

    2.6 (11 reviews)
    Closed 9:00 am - 4:30 pm

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    3 years ago

    She was rude and not helpful. She made me feel horrible for asking for a ear drop refill and lectured me. I'll be looking for a new doctor

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    Saverio M. Roberto, D.O

    Saverio M. Roberto, D.O

    3.7
    (6 reviews)
    1.8 mi

    No one likes going to the doctor and I am no different. However, Dr. Roberto makes my visits less…read morepainful by talking to me, and REALLY listening. Dr. Roberto answered all of my questions providing expertly crafted input. He asked appropriate questions to understand my issues and evaluated my answers to come up with a workable plan. He is knowledgeable, caring, and willing to consider alternatives to his advice. I have also received referrals when needed. I feel good when I leave his office because he and I are team players concerning my health care. Plus, he is such a nice guy; he feels like a friend!

    AVOID - UNETHICAL AND UNPROFESSIONAL I am an eldercare…read moremanager. An important part of my job is to ensure a client's safety, capture vital medical information, and advocate for their well-being. Feb. 24, 2026, I planned to support a new 89-year-old client--who has moderate dementia and is very hard of hearing--during his visit to Dr. Saverio Roberto. Because of my client's cognitive and hearing challenges, having an advocate present to accurately track his care plan was critical. As a courtesy, since I had never met this physician, I provided information about my role and credentials, in writing, along with a legally signed authorization from his Power of Attorney to attend this appointment. Dr. Roberto flatly refused to allow me to accompany my client into the appt. I asked to speak to him, but Dr. Roberto refused to come out, choosing instead to repeatedly send his receptionist to relay his objections. To resolve the refusal on the spot, I got the client's Power of Attorney (his daughter) on the phone so the doctor could hear directly from her that I had explicit permission to be in the room. He still refused, absurdly claiming that because she wasn't in California, he couldn't accept the signed authorization or verify her identity over the phone. In my 35 years in the eldercare industry, I have never experienced such a blatant disregard for a vulnerable patient's safety and support system. His behavior was completely ludicrous, obstructionist, and counterproductive to patient care! We have happily changed doctors, and my client is now receiving excellent care. AVOID this doctor if you want your elderly loved ones to have their legal rights and advocates respected.

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    Jennifer N Hubert, DO - internalmed - Updated July 2026

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