My first time coming here and I was very disappointed. And if I can say one thing that should stick in peoples minds, is to never come here. I first called in to make an appointment for 1245pm on a Saturday. Unfortunately they did not have the time that I needed and I was okay with that. They called me back and said someone had canceled and that they were able to take me but at 1230pm instead. I said it was fine and told them I would be on the way. I arrived at 1230pm at the salon, my first impressions of it were very negative. The place was not busy (which wasn't the issue) but it had an eerie feeling about it and the vibe that I was getting wasn't positive. I had a nail design that I showed them before they started on me to see if they were able to accommodate me and they said yes right away. All I wanted were nails that were white but that had had glitter on top of them. The two ladies that were there were both busy with other clients and made me wait till 1250pm to start on me. Mind you that they told me to come in at 1230pm. One lady came by and started to coat my nails. She then said, show me the picture again. So I showed it to her and she had this look on her face (through her mask) as if she was annoyed and right then I knew she would try to convince me that I would not have time or that it was too difficult to do. I don't know what the reason why but she just acted and looked like she did not want to do my nails the way I wanted them to do it. At that point, I felt obligated to get my nails done because they already cleaned my nails and put the base coat on .I offered her an alternative (I don't know why I did that) for french manicure instead and so she obliged. Throughout the whole entire process, she did not speak to me or ask me any questions. She had a really negative and rude vibe that I wasn't feeling. Not only that, the place was just really gross, it looked like it was not clean or they clean as little as possible. I wasn't comfortable, I was annoyed and wasn't happy that I had to wait as I was doing my nails during my lunch hour. The quality of my nails weren't the greatest either. If you look from afar they look even and polished. However, if you girls / guys are like me and always want your nails to be perfect ( in your eyes and your opinion), it was far from perfect. The french tips were uneven for each finger and the coating was crap. She only did one coat for the french tip and part of my base nail was showing. So would I recommend this place to the girls who love to get their nails done? Absolutely not. read more

I have used this nail salon a few times. I would return if the services were only for nails. I think they do a good job, although I only have pedicures, I don't have acrylic nails, or other speciality services, so I can't comment on that. They do a thorough job on pedicures though. My concern is related to their waxing service. I have gone a few times for a bikini wax, and I think there are better places that provide more professional services. My issue is that yesterday after having a bikini wax, I was quite sore, and in fact the skin was raw in one area. Although not bleeding, it was darn close. I came home and there was wax all over my underwear, where they didn't get it off of me. I would rate their waxing service as very poor quality. So, use this place for nails, but DO NOT USE IT for waxing services. I think they pose a health risk. read more

Please think twice before using New Jenny Nails. Both my daughter and I had our nails done here. ($100+) within 24 hrs my daughter had 3 nails pop off. She even upgraded her nails to a higher quality on Helen's recommendation. $$ When she went to speak with Helen she was belittled in front of many customers. After much discussion Helen told her she was a bad customer. In the end my daughter left in tears and not having her nails fixed! As well a review was posted on New Jenny Nails and was taken down. I as well posted the above review on their site. Let's see how long it stays up. read more

I'm visiting from out of town and staying with a friend near Stouffville. I had a plan to get a pedicure either today or tomorrow, and as I drove up to my friends place, I saw the open sign at Jenny Nails and decided to stop. They had a spa pedicure deal for 10 extra dollars which included a 10 minute foot and leg massage. $35 total plus a nice tip because they were sweet and kind. I can't believe how much better I felt when I left. My feet felt great, I was relaxed and ready to deal with the reason I came back home. They were very nice people, my toes look good, my legs feel better and I will go back every time I come back to this neighborhood. Support local business, Stouffville! read more

If I could give it a negative I would! 100% do not recommended this place to anyone. Not only is it a dirty atmosphere but Jenny the owner is also very rude! I've gotten my nails done quite a bit so it's not my first rodeo. I went to Jenny's nails to get a full set of tips of gel nails. Not only were the nails done wrong but the next day they chipped! I called to ask if she could fix them and she said that's fine. When I got there she made me wait an hour! Just to get 2 nails fixed, when it was my turn to get my nails done she then began to say this was my fault my nails chipped in one day. She made a huge seen in front of customers, which was so rude. So I politely left and I will never return! Hope she gets shut down read more

I used to go to this place all the time to get my eyebrows waxed when it was still called Belle Nails & Salon. Since there are new owners/employees my eyebrow experience has never been the same. I've gone on two occasions since it became Jenny Nail and both times I was not happy with the outcome of my eyebrows. I found the wax was too hot and I was worried that it would leave a burn. Normally the redness goes away after a couple hours for me, but one time it didn't go away for over 24hrs which leads me to believe that the wax was indeed too hot. The other time, my eyebrows were completely uneven. I've been getting my eyebrows waxed for probably 7 years now and I haven't had any bad experiences like this before. I have since switched to Twin nail salon in Uxbridge and I highly recommend it! read more

I went to Jenny Nail because I heard the prices were reasonable and I like to support local businesses. This was my first visit and definitely my last! I went with a friend on a Friday afternoon for a mani/pedi. When we arrived there were 2 customers being assisted and the lady at the front desk (Helen) told my friend and I that one of us could start and the other would have to wait. We did not see a problem with this so while my friend started with her pedicure I waited my turn. After waiting about 10 minutes, Helen said she would start my manicure while she waited for another lady who had a 4:00 appointment but was obviously running late. I thought great! It was 4:20 by the time the lady with the appointment arrived. So, Helen completed the task (even if it was rushed) and told me to sit in the chair where the pedicure would be completed, and that she would assist the lady who had come with the appointment and would be back to help me. Based on her tone and the words "I'll be right back" I assumed the lady with the appointment would be getting a quick face wax or something and I would be able to begin my pedicure shortly. Apparently that wasn't the case. I am happy to wait my turn, but I sat in the pedicure chair for 45 minutes. Helen did not come back and none of the other staff offered to help. That's ridiculous! The only reason I waited that long was my friend was getting her manicure. While I was waiting 4 other customers arrived. One with a 5:00pm appointment (who by the way was still waiting and hadn't even been greeted by anyone, when I finally left at 5:30). I figured that when the other staff were finished with their customers that one of them would have come and help me. Wrong! When my friend's mani/pedi was completed, she mentioned to the lady who had completed her service that I had been waiting and the staff's response was, "I don't know what's going on there", "she's Helen's". In the meantime 2 of the 4 people who had arrived while I was waiting, were seated and their manicures were started. When my friend was finished I decided to pay for the manicure and leave as I was not waiting any longer. As I went to pay one of the staff said, "Oh, what about your pedicure"? Exactly! What about my pedicure? Not to mention that this is the first time anyone checked in, in 45 minutes and if they knew I was waiting, why not help? I explained that I was waiting no longer and was leaving. I will grant that the prices are reasonable, but the service is terrible and salon itself if dirty. I would certainly not recommend this place to anyone! My friend and I agreed that we never plan to return. read more