I have seven Dr. Miller for about the last two years. I will TRY attaching photos from my FB post…read morein addition to this review. I have decided to write this review, here, after getting NOWHERE w/ office staff, no way to contact upper management, & basically feeling like no one cares! After being treated for a fungal infection, over the last year, I saw Davis last Tuesday. I was told it was scar tissue & that the toenail would never grow back. I also made an appointment for my husband on this day. It was ALL WRONG! I ended up BACK at my GP's office! both toenails are STILL INFECTED (it's been 5 years!), and I had to go back on a antifungal medication. Today, my husbands appointment was at 8:30am. we went early, as requested, to fill out paperwork. long story short.... the appointment was canceled & no one told us! No one called! No one cared! And no one took ANY responsibility! Lastly for everyone on here.... Cumberland F&A sold out! they're privately owned and when you call, you'll be talking to a call center in California! I do NOT recommend this office/company!

Would recommend Cumberland Foot and Ankle to everyone with foot pain! Dr Moore is wonderful!!read more

I arrived early for my appointment and was called back close on time. Waited for over an hour with…read moreshoes off until Dr. Moore came in, maskless and apologizing for the long wait and explaining that there had been an emergency. I completely understand the prioritization, but feel I should have been informed by staff of the delay. I wasn't. I received a cursory exam and was sent to get measured for orthotics - no discussion and my questions were either rebuffed or ignored. The no-mask thing was enough to ensure I never go back - when Pulaski county is seeing 50 new cases of COVID per day, that was just insulting. The overall way I was treated added to the insult. I'm a low-key guy, but will never subject myself to that again. THERE ARE OTHER PODIATRISTS IN SOMERSET. FIND SOMEONE ELSE.

I received a call to come get my orthotics yesterday, I had gotten them over a month ago. During…read morethat appointment I waited over an hour and when I went back to the reception window I noticed two people had been called with appointments after mine. When I mentioned to Dr Moore he argued with me that no one had been seen with an appointment after mine. So I guess the people who signed it lied about when their appointments were. No I will not be using this office again.

The staff and dr.cooper are always friendly and accommodating i couldn't see myself going anywhere…read moreelse for my feet.

The operation by Dr.Miller in Somerset went really well and he is a great doctor who does not waste…read moreyour time but is very direct and understanding. His service is 5 stars. He even gave me his personal number if i ever have any questions. Reason I give one star is that Dr. Coopers office stinks, putting it mildly. First several visits went well and he is friendly and helpful but after my last visit, things went downhill. The first option he presented was "operation". I was like, no way. He felt around my toe area and mentioned operation again, so again I said forget it. Had 2 already and I am still in pain 7 months later. Even therapist stated there was nothing else they could do for my toe and swelling which is why I went to Dr. Cooper for a solution. He did state he would suggest an insert/support for my shoe via the VA. After a few weeks I contacted the VA and was told insert was made and shipped Nov. 25 but that was 3 weeks earlier and I never received them. In his report he stated he "educated" me on shots and Osteoarthritis, which he did not. Also, how can he tell what type of arthritis I have unless there was an MRI or Cat scan? Contacted Upperline and they called Coopers office while i was put on hold and stated doctor's office did not pick up so they left them a message to contact me for an appointment. After weeks later, no appointment, so I went to doctors' office but was told they could not do anything since it had to go thru Upperline. A week later I called Upperline again and same scenario. No call back and so it's been a month now since inserts were shipped. Va contacts me today, 2 weeks later, and after I explained the situation, I was informed, Coopers office received the inserts. As of today, it has been over a month since inserts/supports were shipped! So, my question is why???? they don't contact me for appointment and issue me the inserts/supports? Is it because I refused another operation? I requested VA to pull authorization for Coopers services and I will now go to someone who cares about their patients. Meantime I'm still in pain and have swollen foot and ankles. Thanks for nothing Cooper.

From the owner: Upperline Health provides podiatry services with a treatment-focused approach to foot and ankle…read moreconditions such as heel pain, bunions, diabetic foot issues, and sports injuries. Our experienced podiatrists deliver specialized care through clinic visits and advanced treatments tailored to your needs. We offer same-day and next-day appointments, helping you get the foot care you need when it matters most. We accept Medicare and most major insurances.