I expected more based on the price I paid and the raving reviews. Alfonso said all my weeds would…read morebe hand pulled which they were not. The majority were raked up and therefore a lot bark went with them. I asked for a quote on bark and gravel which I never got. I have the feeling they have too much business. I would also expect Alfonso to come and survey the work after his team gets done and then ask me if it was satisfactory. Not the other way around.

Responsive, quick, easy to work with, and reasonable pricing! Will be calling them again!read more

This shop has many interesting things: seeds, garden tools, plant waters, soaps, bird houses art…read moreand much more. I saw several things that I would like for my garden. However I resisted, the lack of water has taken a toll on my garden. I also saw something that would look great on my wall, I passed that up because I would have to move what I already have to make it fit. There is also the most beautiful chocolate lab that greets customers with a wag of its tail. This mellow beauty made me want to linger in the store.

Really nice little garden store with helpful staff. We were in just looking around and had fun…read morelooking at all their unique items!

Joel is amazing! I am so grateful for all his hard work. he really knows his stuff and my yard…read morealways looks pristine.

He worked in my yard tirelessly and did an amazing job. Very conscientious and diligent about his…read morework.

When we wanted our aging irrigation system updated, Springfall was one of a few companies we called…read morefor a quote. They were the only one who responded, to our good fortune! Jose was prompt, knowledgable, easy to work with, willing to take the time to educate us about our system as he updated it, and stayed within his quote. Our system has never worked so well! Highly recommended.

I can't say enough great things about the owners of this company, Jose and Rosa. Rosa handled my…read moreemail inquiries and relayed messages to and from Jose. Her responses to me were prompt and polite. I very m uch appreciate her customer service mood. Jose is an honest, well experienced, specialist in his trade. He and his crew did such an excellent job repairing my entire drip system, replacing the lawn sprinklers, and locating the 3 zones on my property. He arrived on time and completed the job within my budget. He patiently answered all my questions with respect and made sure I understood exactly what they accomplished. I highly recommend this company to satisfy your needs. They are easy to work with and will focus on your project until complete. They are sincere, humble, and trustworthy. They will always be my first call.

I called them to give me a quote to stain my patio. They talked me into a colored sealer. They…read morespent about 5 days to spray on a sealer that didn't cover with a solid color. Charge me $4000 +. Looked terrible. I came back and spent 2 hours and rolled it on and it covered. They didn't know what they were doing and charged a lot of money to do a bad job

We were referred to Southern Oregon Concrete for garden / lawn separation curbing and a removal of…read more24" and replace with custom flow concrete walkways. Considering wet winter conditions the team arrived, Doug out the new pathways and set rebar with gavel base. Pour of the cement went well and our finished walkways and curbing are in place. We have neighborhood walkers that stop & comment on the finishing of the garden and how nice it looks.

Kayla is amazing. She knows more about plants than I ever could! She and her team at DIG built me a…read morebeautiful stone patio and pollenator garden that the bees and butterflies love. If you reallly love plants and a beautiful outside space hire Kayla!!!!!

BUYER BEWARE! This landscaper is not qualified. Spent over $50K and 2 year old basalt retaining…read morewall is crumbling because the poor quality rock is filled with cinder. Sprinkler heads were 27' feet apart and no overlap. Not good if you want a green lawn. Added an additional 7 sprinkler heads. DG filled with gravel as it has a single inch of the material on top of gravel. Left the project an utter mess upon completion with piles of DG, river rock, and gravel that she told me I would have to pay her to remove. And why was there so much leftover material. Because it was all dumped so close together that the bottom third of each material was contaminated with all the other materials. Lesson learned, I should have stopped this project immediately when she wasn't here for material delivery and it was all dumped in the wrong location ( on a fully prepped building pad). Sadly this business is run by a grifter. Talks a good game, but execution was horrible..

I purchased four expensive trees from this nursery. Shortly after planting, one of the trees began…read moreshowing signs of significant stress, while the other three - planted in the same area and under the same conditions - continued to thrive. I contacted the nursery for guidance and assistance but did not receive a response for more than two weeks. When they finally replied, I was told they do not guarantee their plants. No effort was made to inspect the tree, discuss possible solutions, or offer any accommodation. Instead, the response focused on suggesting that the issue was the result of something I had done. I understand that plants can be unpredictable and that not every issue is covered by a guarantee. However, I was disappointed by both the lack of responsiveness and the unwillingness to work with me toward a resolution. As a result, I will not be doing business with this nursery again. Based on my experience, customers should not expect much support once the sale has been completed.

HORRIBLE CUSTOMER SERVICE! First time visit on 4-5-25…read more Spent about 30-45 minutes walking around looking at trees and shrubs. It wasn't too busy, maybe 20 customers all perusing the lot. Not once did an employee offer to help. One employee was not busy and actually walked in a circle around me then went over to help someone else thirty feet away. I then saw the same employee helping another person that just came in well after we did. Not a single employee greeted us. We were looking for specific items and had questions but were ignored. Although the inventory is quite good, we wound up going to another nursery in town and spent a few hundred dollars on shrubs and got amazing customer service. Looks like we won't be going back to Shooting Star Nursery ever again. First impressions are always lasting ones.