Hands down the best realtor in Tucson. Stephen was knowledgeable, professional, patient,…read moresupportive, honest and extremely understanding. The service quality is truly world class. Highly recommended and will definitely use them again.

We had an amazing experience with Stephen. It was our first home purchase and he helped us through…read moreevery step. He is extremely responsive and organized. He checked in a lot with us, explained a lot of things that we didn't understand as first-time home buyers, and was extremely honest which we appreciated. We moved from out of state and he made it so easy for us. Hoping my parents will move out and my father met him and said what a great guy and realtor he was and said he would absolutely use him if they ever moved to the area. Couldn't be happier! We would use him again in a heartbeat.

Nick Labriola is, without a doubt, the best real estate agent I have ever worked with and I've…read moreworked with quite a few. He is so reliable! He always got back to me immediately, and that's important to me. He knows AZ real estate inside and out and was able to get me the best price on my home, even in the middle of the Covid crisis. He also kept my property safe -- he noticed my pool was low and filled it, saving the pump. The pool company was supposed to do that. Suffice to say, they did not. Thank God Nick was there, checking on details and noticing things. That was NOT his job, but he still did it because it needed to be done. He's that kind of man. I am so glad I hired him and you will be, too.

I first contacted Terry Bishop on the recommendation of a friend, who was also in search of a new…read morehome in the Tucson area. From the first phone call I had with Terry, she was warm, friendly and immensely helpful. I was planning to move to Southern Arizona from another state and it wasn't easy to find a home in Tucson while living elsewhere. After discussing my "must haves" with Terry in detail, she made it work by scouting out properties on my behalf, and then giving me the low down. I then checked them out online and made the decision if I wanted to see them or not. In addition, I also did my own online looking and gave Terry the information on the homes I thought wanted to see. Terry would give me immediate feedback on my choices and we would discuss and decide if the home was worth seeing during my limited visits to Tucson. During my 2-3 visits to Tucson to see properties, Terry and I had a list of homes to see and she maximized my time by showing me properties that we've already discussed at length and were serious contenders. Terry gave me her honest opinions and I grew to trust her insights into the different areas of Southern Arizona. After all, Terry is a 20 plus year resident of Tucson and has a pulse on the different areas, their pros and cons and reputations. This is very important yo know when moving to a new area. Terry also gave me encouragement when I was discouraged about the real estate market and had lost a couple of homes that I was interested in because I wasn't local to act quickly. Even though I am recently retired, I ended up not opting for a 55+ active adult community. I'm glad Terry had me explore this option so that I knew it wasn't for me. I ended up buying a townhouse in a development near the Catalina foothills and am very happy with my new home, my new community of neighbors (who happen to be mostly retired and extremely welcoming and friendly) and the majestic views I have of the mountain range. Thank you Terry Bishop. I would highly recommend using Terry for your real estate needs.

Having recently bought a new home in Tucson, I would credit Terry Bishop with a Best of the Best…read moreRealtors Award. Beginning seven months ago, prior to my physical move, Terry was the only realtor of several I approached who sent preliminary reading materials which familiarized me with the Tucson area, and they were immensely helpful, both in general and to my specific search. The search, itself, was a five-month endurance trial which Terry made pleasurable with her eager willingness to continue looking, her personal concern for my well-being after I made a decision, and her excellent listening skills, all which ultimately led us to my recent purchase. I'd been in Tucson numerous times before, yet I didn't know this town nearly as well as I thought. In June, several weeks before actually moving, Terry took extensive time to familiarize me with neighborhood options, their pros and cons, and their access to that which a retired, 70-year-old single would find essential as well as simply attractive. Even at my age, I was determined to be an urban re-gentrification pioneer, living amidst galleries, cafés and an exciting cultural environment, yet what I bought is firmly suburban, within a 55+ community, with access to a strong hospital network, every imaginable big box store, and the Starbucks which is in every Barnes & Noble, and I'll add that I am tremendously happy with my choice. Terry guided me with sensitivity, point-blank common sense, willingness to back up and head in a different direction, and unflagging determination to ensure my happiness, both now and in the future. Simultaneously, she was determined to address every detail which rises in the homebuying process, with access to plumbers and roofers as much as navigating the legal intricacies of a smooth closing. What sets Terry apart is her refined sense of the social, educational, geographical, and even political climate of the city in which I now live. She lends this to her clients. The result is finding the very best housing options one looks to a real estate agent for when one needs it most, yet knows least about, where and what that new home should be. I cannot praise her work enough. Terry is a paramount professional whose expertise provides know-how and sure-footed action at a time when uncertainty is the norm. The result is high satisfaction and peace of mind. During a "move", each of us wants these. And, to be sure, your very best resource is Terry Bishop!

We had the unfortunate experience of having very bad property managers for four months and no…read morerenters before we found Don at 1st American. The quality care and attention to detail that was put into listing and showing our home and making sure all of our concerns were being heard and addressed was such a stark and startling contrast from our previous experience. We have been thoroughly impressed with his availability, communication and provided services. Especially after he found renters for our home in far less time and a far more reasonable price. We could not be more pleased with his professionalism, availability, and expert knowledge in managing our home thus far.

I have only been working with Don for a very short time and I am already delighted by the level and…read morequality of service he has provided. I was not thrilled about having to pay for a property manager, but had come to find managing our rental home from overseas too difficult to do on our own. Don has already given me such piece of mind, and it is like I finally have someone a the house that cares about it like we do.

I don't recommend this company at all. Not reliable. I phoned them to have someone come out to…read moreour house to give us an estimate. They set up an appointment for the following week. A contractor came out and took pictures and was very thorough and gave me Badr Ray's card and said he would give me an estimate within 48 hours It is now almost two weeks and they have never called me back. I have called, left several messages and they never returned my call If I could have given the 0 stars I would have.

We have sold two homes using Ronnie's services. As a former Realtor in the State of Colorado and…read morefeeling comfortable performing market analyses and negotiating with Buyers' Realtors, I didn't want to pay the fees typically associated with selling a home (though always would pay the going rate to the Buyers' agents). Ronnie's attention to customer service was fantastic. I "assumed" after the initial listing went into the MLS that it would be difficult to get in-touch with him. However, that couldn't have been further from the truth. As we made a number of requests to tweak each listing, and to add and/or delete certain photos, he was always very quick to respond, and provided superb customer service. He provides easy access to the Arizona State real estate contract and other required forms, which made it easy for us as we went through each of our sales. I would unequivocally recommend Ronnie to any Seller who feels comfortable with the listing and contract process of selling a home in the State of Arizona.

Hannah Roberts is a rock star realtor. She has a wealth of knowledge about the buying and selling…read moreprocess. She's helped me buy two homes and sell a home. Her patience, experience, knowledge of the market really saved us time and money. Hannah and her team are amazing. You cannot go wrong with Roberts Long Realty.

Made a trip to Tucson to house hunt. Connected with Mr. Roberts and coordinated when I would be in…read moretown and was reassured that those dates would work. I was in town from a Thursday through a Tuesday afternoon. I never met with anyone from their team. I have bought/sold 8-9 homes during my life and this was by far the worse experience I have ever had with a realtor. It was clear that no one was assigned to help me or if they were it was not made clear to me. No effort was made to find out my needs or circumstances. I would recommend finding a team that provides better customer service.

TRT started managing my rental property in 2018 when Marcy Kline was President and it was a…read morewonderful experience. Marcy was a stellar communicator and went above and beyond. Unfortunately, when she moved on from TRT to Taylor Street, my experience as a client quickly declined and shifted to the other end of the spectrum. It's been a poor experience since then. My management agreement expired earlier this year, however TRT charged me a cancellation fee for the agreement expiring. I do not have high hopes that TRT will fulfill their remaining duties outlined in the agreement given that there's confusion with the English language and what the words "expired" and "cancelled" mean. I'll be sure to update again after I'm completely finished with TRT.

Do yourself a HUGE favor and do not do any business with this company. You will regret it. Many…read morethings have changed after Covid and we would never recommend this company. Look elsewhere for sales, contracts, or rentals.

We recently sold the home we purchased with Michele a few years ago and purchased a new (to us) one…read morewith her. She was amazing with both the purchase and the sale. On the purchase side, the market was pretty tight for the type of home and area we wanted. Michele made sure that we quickly got in to see the homes that interested us. Our offer was accepted on one that we loved and all was on track until the inspection. We are so glad that Michele works with a great group of home inspection professionals, because they saved us from what was sure to be a money drain! With the search back on, it took under a week to find what is now our home. Our offer was accepted, and--this time--the inspection was smooth! With Michele involved at each step, we closed in a little under a month. We received the binder of key information about our new home at close. On the sale side, the photos and materials Michele's team produced for our listing and showings were amazing. Our home sold very quickly at list price. She did a wonderful job of coordinating with the other agent on inspections and kept us up-to-date on every step of the process. We closed earlier this week. Other family members also have had the opportunity to work with Michele on home purchases and sales within the past few months. We all have been impressed with her professionalism and the level of service she provides. We highly recommend her and will use her services again when the time comes.

Horrific experience of having a realtor quit right as we're about to buy the home she showed us and…read morecommitted to us to see this through as we live at a distance. A totally scary and frightening experience to which we are still reeling. It's already a tough market out there but to have someone quit (!?) based on one moment of our concerns, seems highly questionable as well as unethical. Typically I don't like to write negative reviews but in this case, we deemed it was necessary.