I recently got a scalp facial with April and she and it were amazing! Her space was easy to find,…read moreinviting and cozy. She was so friendly and explained everything she was doing to help me better understand and get the most from the service. She performed a balancing, scalp massage and facial and it not only felt awesome! (so relaxing) it was cleansing and rejuvenating. I can not wait to see how my scalp and hair respond in the upcoming future. Thank you!

I can't believe I did not review my initial visit here from a few months ago. When I originally…read morebooked online there weren't any issues. Pretty easy setting the appointment. My appt got canceled w/o explanation. I was not happy but it was due to a technical issue. Thank goodness my friend who referred me contacted Whitney and everything was resolved quickly. When I arrived at my appointment, I was greeted and never felt like it was actually my first time coming here. I loved that!!! Whitney has the best personality. She is very knowledgeable about her craft , which I appreciate. Whitney was able to advise me on some different things regarding my hair as I am currently trying to regrow my natural hair back to it's healthier state. It's been a journey for sure. Whew The vibe in the shop is light and fun! The music alone is a vibe! The decor is chic. I really need to get back in Whitney's chair real soon. I was very pleased with my first visit.

I absolutely love this salon. Whitney is the owner and my stylist. She always has positive energy…read moreand her booking process is easy and straightforward. Her prices are reasonable and she truly cares about making sure that her clients have healthy hair. When I went to her at other location a few years ago, I had no hair in the back. I was experiencing hair loss due to a medication. I was so scared that it would be permanent. At the time, I didn't even know that it was due to the medication, but she just happen to ask if it was potentially my meds (which turned out to be correct). Her assessment of my hair damage, showed her extensive knowledge in her fieId. She developed a treatment plan for me and I stuck to it with natural hair. It didn't require chemical treatment, and I was excited about this. She always makes sure that I am not there all day and is very respectful of her clients. I always enjoy her staff, as they are very friendly and it feels like I've known them my whole life. The shop is very clean and she always checks to make sure that you are comfortable throughout the process. There are no hidden fees and her prices are very reasonable. Since she has been treating my hair, it is now flowing down my back and it is very healthy. I highly recommend her services or any of the stylists in her salon.

Yesterday I came in for a hair color appointment at 1:30. My hair was too light blonde and I…read morewanted to go softer with a little more depth, like the photo I liked of my hair 2 years ago, and like the Pinterest board I showed her. I knew I was in trouble when she put the base color in. It was BRIGHT red. She kept saying that's why she doesn't like customers to see when they apply color, because it's a process with the blending and I get that, but that bright, un-natural, Ronald McDonald red was way off of what I was wanting. So, then she said she'd tone it down with some brown. It was just way too dark. She said she thought it looked good and that if I didn't like it, she's pop some highlights in it another time. Honestly, I don't know how I could have communicated better. I showed her the pinterest board. I showed her an older photo of me I liked. I told her I didn't want anything drastic. And that's what I wound up with....7 hours and $665 later!!! $150 of that was for a VERY light trim afterwards. Another part of that was a de-mineralization process. She also CHARGED me for THE COLOR REVISION when I DIDN'T LIKE the BRIGHT RED/BURGUNDY color she chose after I EXPLICITLY told her and showed her what I wanted. That, and she was juggling several clients at once. I get it that hair dressers do that, but this seemed excessive. She offered more than once to continue to work on the color in the future, but at this point my trust is gone. So, I will not be going back there. I had a long cry last night and my husband did his best to console me. He didn't like what she did either (which makes it worse). Fortunately, another colorist at a different salon has graciously offered to re-do my hair color tomorrow (At full price, of course.) Otherwise I would not go out in public again until this situation is resolved. It makes me cry to look at it!!!! Update: It's taken another stylist two salon visits and 7 hours to undo what happend to me at this salon. It's cost me as much as I spend a year on my hair, to undo what happened.

Love this salon! Great place to go!!! Best in Birmingham !! Love the stylist and everything they do!read more

This is hands down the best hair salon experience I have ever had. The customer service and…read moreprofessionalism is on point. They should offer training to other salons. This is the Chick-Fil-A of hair salons. My appointment started right on time. I was greeted immediately upon entering. Once there, I was greeted by my name by all the stylists. I was in and out in approximately 2 hours. My stylist, D'Aundria, was super sweet and fast. I really liked my finished style. If you're looking for a natural hair salon, look no further. Hayah Beauty is everything! You might have sticker shock when you see the prices, it's expensive. But, the styles last a long time.

A while back, a stylist in this place tore my hair out from the roots with a small toothed blow…read moredryer. She did not take time to part my hair and comb it first. My dermatologist said that the damage was from her pulling. She also broke off a lot of hair. That hair started growing back within 3 months. In contrast, hair that is pulled from the roots can take years to grow back. I'm wondering why a salon that specializes in natural hair has a stylist who doesn't know how to comb hair. Using conditioner and parting before combing is key. You also must part before blow drying. She attempted to comb my hair all at once and to blow dry it all at once. This is a bad practice. Also, she did not condition or moisturize my hair well. I've been to other salons and no one has had a problem combing my hair. It is next level for someone to pull your hair out. I told her my scalp hurt and was sore. She acted like it was no big deal. I went in the salon with very healthy long hair that was even. But I left with my hair being a choppy mess.

I found this place because it had good reviews and they all raved about how awesome it is. Michele…read moreis very sweet and talkative, and she works her tail off, but not being able to stick to a timed schedule is a huge issue and I did not have a great experience, sadly.. My first appointment was 13 hours. Corrective balayage treatment. I had 2 other appointments lined up that day that I had to cancel because I could not leave with bleach or product in my hair so I was trapped for the whole amount of time up until I finally had my hair washed at the end and I walked out because Michele had left to do laundry for 20 minutes. She ran into me on my way out and convinced me to come back in for the remaining portion of my appointment. I paid the full amount plus tip. No discount was offered or even considered and I did not ask because i was just ready to get home, as it was around 11:00pm, and I arrived at 9:45am for my 10:00am appointment. I should have never went back for the second appointment, but I gave her the benefit of the doubt. I just needed a simple haircut that I waited 2 hours total for... A HAIRCUT. Appointment was at 7:15pm and I did not leave until 9:00pm. No style, nothing else, just a simple cut. When I got home, I noticed there was a big chunk that was very noticeable so I texted the MB Salon # and I was left with no reassurance and would have to wait days to get back in for her to fix it. I asked for a refund or for guidance on the situation and have not heard back in over a week. I have no choice but to leave the worst review. I would not recommend this place to anyone. 0/5 stars. I have never left a bad review before and am always nice and forgiving but this kind of service is unbelievable and unacceptable. **UPDATE** I sent over photos of my butchered hair. Her response was "that this is not her work and that she knows her work." No refund was given! If a stylist won't acknowledge a clients concern, that is a bad stylist!

I'm new to the area and hadn't found a hairstylist before the covid crisis shut down most…read morebusinesses but Michelle was able to fit me in for a trim & balayage appointment within 2 weeks and even moved up my appointment an hour when I asked. She listened to my ideas, gave her input, and we were able to establish exactly what would be best for my hair and desired maintenance level (low). She was super friendly, professional, and made the long process so much better. I gave it a week before posting the review just to ensure I loved it after a few washes and I would absolutely recommend her to anyone looking for a skilled stylist!

I started going to Hairway to Heaven when it first opened, back when I was in high school. I have…read moreseen several stylists there for cuts and had them style my hair for prom in 2013. I trusted Mrs. Beth to highlight my hair for the first time, when I was in college in 2014. Since then I have tried at least 6 other stylists (Auburn, Birmingham, Trussville, NYC, Montgomery) when highlighting my hair and no one even compares. This includes the stylist I saw when I lived in NYC. My hair is extremely healthy and I always get compliments on my color and soft texture. I live in Montgomery, AL now and I still drive to see Mrs. Beth. Hairway to Heaven are the only stylists I trust. They are all talented, diligent and personable. Prices are reasonable, especially for the quality you receive! Highly recommended!

Amber did a wonderful job cutting my hair but she was alone in the store and she was rushed doing…read moremy hair. She didn't offer a shampoo or even a style after she cut my hair. $25.00 for a wet cut is rather expensive and too expensive for this store!! Customers walked out because of Amber being alone. Amber told me that her manager never comes to work. I think the manager is on salary and gets paid whether or not she shows up for work. I believe a business such as this should always have at least 2 people present to manage customers. This business could also do with some cleaning, with Covid still rampant you'd think cleaning would be a priority!! And this store could do with some cleaning. I won't return until I see a change at this business. It's going to need at least 2 on staff and to be a whole lot cleaner!! Hopefully district managers will see this review and check in on this store because it needs a lot of help!!

I'm definitely low maintenance when it comes to my hair :-/ but that doesn't mean I just let…read moreanyone touch my hair! My appointment was with Megan, the owner. My cut was fantastic and I received several compliments! Service amazing, Megan doesn't rush through a cut, she's very thorough and makes sure she understands what you want. I also got helpful tips for hair maintenance. The salon itself is a cute, girly set up but that doesn't deter the guys from coming - there was one there getting a cut while I was there. Megan just has an awesome personality and mad skills w hair, w that combo I wouldn't hesitate at all to recommend her to any of my friends~ I'll definitely be back for my next cut...which hopefully will be sooner than the 6/7 months I went without a cut :-/

I'm from California, and one of the biggest things I was worried about when moving to Alabama is…read morehow am I going to keep up with my trendy cool hair cuts out here?! A friend turned me to Megan Davis and I would not let anyone else ever touch my hair. She is very talented, and well worth the price. I have never met someone who has such great attention to detail. She never rushes and care about how you feel about your cut. If you have any reservations about your cut, she will make additional changes until you are happy. Customer Service 5 stars. Quality of Cut 5 stars. She does both male and female. Every person I've recommended to her becomes a fan. Give her a call & you won't regret it!

It's difficult to find a salon with quality hair service, great customer service, affordable…read moreproducts, and reasonable wait times, but salon persuasive has found a way. Stylist Elace never double books and takes time consulting and understanding your hair before your first service. She works with relaxed, natural, and extensions. She is kind and very personable you'll sit down a client and leave a friend. The salon also offers a variety of other services that include eyelash installation, manicure/ pedicure treatments, and extension installment and maintenance. All services are reasonably priced and provided with a smile.

Okay so this is my first time here thanks to a reliable referral and I'm already enjoying what…read moreElace is doing to my hair. She is actually taking her time to learn my hair and informing me on products that work best with my hair. The salon is very clean and very welcoming. They take appointments which helps because you don't have to worry about them being overbooked. Furthermore the hours are great especially for someone who never knows what their schedule may hold. Although the location is downtown, there is plenty of parking nearby. Lastly, if you are a new natural like myself, Elise is willing to work with you to achieve #HairGoals