These good folks handled all our wishes and concerns. I…read morethought it would be complicated because our Mom had her plans all prepared and paid for with another funeral home. We made the change with her support and it all was such a blessing! Thanks for being the "go to" family in our community for complete compassion and professionalism.

So courteous, helpful and compassionate. Went above and beyond in our time of grief. Beautiful…read morefacility. I highly recommend!

Truly an amazing place! Thank you so much for taking care of Layton and all of the life that…read morecame with it .... You guys are truly the best in the business we mean that from the bottom of our hearts !!

Look, if Ken N. reviewed it and Nicole S. reviewed it - who am I to not share my five star…read moreexperience with Carlisle-Branson? Upon entering, the main hall wasn't open and we were gently greeted with instructions to wear a mask and to take a seat in the adjacent lounge. Shortly after, the hall opened and we were directed to the guest book and given a memorial program. Everyone we encountered was so warm and kind. The facility was clean and comfortable. Most of the parking is at the bottom of a hill, but there are a few regular and handicapped spaces near the entrance. The steps and ramp were cleared of the small snow we had, plus had ice melt laid as additional protection. #VH

About as unprofessional as it comes when you talk to Jeffery. I hope you never have to get…read moredisrespected on top of someone close passing away like this place has without a doubt done. It's even been documented with all the proof anyone could ever need.

Jeff Herrmann just called me & told me that the lack of refrigeration didn't turn my dad into a…read moreslushy, his motorcycle accident turned him into a slushy. He called me a liar. I am not lying. My dad was left out for an entire week before he was cremated. Jeff called & threatened me saying I'm defaming them, but the truth isn't defamation. He stated that it was on a recorded line, & I recorded it as well.the exact quote from Jeff Herrmann is "I'm sorry, but the FUCKING motorcycle accident turned him into a slushy, not us." !!!!! WHAT !!!!!! That's from HERRMANN! Not a worker! Jeff Herrmann!!! He told me it was on a recorded line, and I let him know I'm recording to before he said this! WOW

If I could leave zero stars, I would. This place has ZERO decorum or professionalism…read more When we arrived to see our loved one, there was a dog in a cage inside the room with her. The owner yelled at the dog to "shut the **c* up" before removing it from the room, then proceeded to make excuse after excuse as to why a dog was even there in the first place w/o the family being informed. Our loved one had glue all over her face, blood still in her hair, and was on the sheets she was laid on. The room itself looked like a catch-all storage room rather than a place where a family should be able to say goodbye to someone they love. When we addressed these concerns, the owner, Ben, was argumentative and dismissive rather than understanding. He was, without a doubt, one of the most unprofessional business owners I have ever dealt with. On top of that, the man handling the obituary and urn, Dan, had to be resent the same information twice because he claimed he had received none of it other than the marriage certificate-even though approximately 90% of the information he needed was included in the exact same email. You would think a funeral home would understand that families are grieving and treat their loved ones and their families with basic dignity and respect. Instead, we paid $2,500 and were left feeling like our loved one was treated like a piece of meat. I'm sorry that we didn't have $10,000 to spend for what should have been a meaningful and respectful final goodbye. Every family deserves dignity, regardless of how much money they can afford to spend. I would strongly encourage anyone considering this funeral home to look elsewhere. Based on our experience, this was one of the most disrespectful, unprofessional, and upsetting experiences our family has ever had. We did receive a refund at the end.

After my brother lost his battle with drugs the people at Jessica and Keller were really great and…read morehelping me through this I would recommend them undoubtedly.

How do you review a funeral home? I guess like this. I visited Neal & Summers for a memorial and…read moreviewing for a family-member-of-a-family-member-in-law, and it was a lovely service. The building is nice and tastefully decorated, there was lots of room and different seating arrangements for guests (including couches), and it was a nice, peaceful place to pay respects to a man who was a wonderful person. I have no idea what it's like actually interacting with the people at Neal & Summers, because I was just a guest and visited for a short time. But my experience was positive.

One of the owners, Nichelle, is not a very nice lady. I live in another state and when I called her…read moreabout my mothers ashes she was very rude and dismissive to me over the phone at an extremely painful time in my life. She also lied about the earrings she had been wearing for 32 years, and had in when she was taken there. They were only simple gold hoops, but so very sentimental to me. They could not even confirm anyone had checked if she had earrings on. Most funeral home directors have an abundance of empathy, sympathy, and kindness. Michelle had none of that.

I have been so impressed with Indiana Funeral Care, Greenwood, IN. From our very first call to…read moretheir facility, all those we have worked with, including Dawn, Rachel, and Kim, have been so kind, understanding, caring, knowledgeable, and efficient. As difficult as the death of a loved one can be, they have made this process quite stress free, even with some special circumstances we have with the loss of my son. With my living two hours away from Greenwood, communication has been very important and they have not hesitated to communicate with me through emails, texts, and phone calls as needed. I especially appreciated their even sending me a text just to see how I'm doing emotionally. I highly recommend Indiana Funeral Care, Greenwood to anyone who needs to make funeral arrangements for loved ones. S.S.

I worked with staff from this office on two different occasions and they all were wonderful to work…read morewith considering the circumstances and the line of work they are in they are very pleasant. I felt they were very upfront and honest from the beginning and throughout the entire process.

I ordered a headstone for my sister. My parents and I designed it with the help of Rachel at Thomas…read moreMonuments. From the order in June to final delivery in October, Rachel was always most helpful and did what she promised and returned calls. The headstone is beautiful! With the recent passing of my father, I will be getting his headstone at Thomas Monuments as well. The service and quality were unbeatable and that is why I will use them again.

Could not have imagined getting better service and kindness in such a sad time. They were…read moreabsolutely great to deal with even after many calls and emails from my end to make sure things were rite and the way I wanted it. They also worked with our cemetery seamlessly and helped take a lot of the stress out of it for us

In a situation that is absolutely devastating, the team at Swartz was incredible. They handled…read moreevery aspect of my dad's memorial with compassion and grace. We were able to do in home pre planning with Bill Turner and we knew from that moment on we were in great hands. Upon my dad's passing, Scott Swartz himself came to get his body in the wee hours of the morning. This was handled with such care and compassion, I never in a million years would have thought I'd be comforted as my dad was taken away. Yet, I was. Hours later, Scott was even checking in on how the dog was handling my dad's passing. Every interaction left me feeling cared for. Not once did they try to upsell my family on anything and were more than happy to create space for my family to gather. If anyone ever asks for my recommendation for their family member, it will be Swartz! I'm pretty sure we owe them a bag or three of mints too!

Scott Swartz of Swartz Family Mortuary handled the passing of my step dad tremendously. During a…read morehard and sensitive time, Scott was compassionate and treated my family like his own. From picking up my step dad upon his passing (something that I thought would be so traumatic but Scott and his team were so respectful and comforting) to walking us through all the logistics of planning a memorial. Although my family did not have to arrange a person being transferred between states, I know he has also coordinated logistics in those tricky situations flawlessly. It's been over 15 months since working directly with Swartz but after attending a memorial service yesterday with a different Mortuary, I had to share our positive experience in a very sad situation. Death of a loved one is hard enough without having a difficult Funeral Home to deal with. I would highly recommend Swartz for a compassionate experience so families can concentrate on closure and healing.