WORST. EXPERIENCE…read more I didn't want to have to leave this review, but after the owners promised to make it right and then never made good on their promise, I can't stress enough how horrible our experience was with Moore and Smith. They were by a mile the highest quote, and we don't mind paying top dollar for good service, but this was nothing short of disappointing. The company came highly recommended, however they repeatedly dropped the ball on our rental when we needed to have trees removed. They presented a waiver to our tenants stating it was "to cover the property under insurance should anything happen". This was in fact a waiver in case the lawn and or driveway got torn up. I, as the owner of the property was NEVER presented this document, or I would have certainly requested to move the service to another day when the ground was more firm. Lo and behold, the lawn is a demolition derby, the driveway is damaged, and the tenants were picking up trash and debris for days. Not what I would expect for an $8000 service. When I called to get to the root of the problem and express my frustration, I spoke with Megan, who is equally as classless as she is condescending... not sure what swamp they dug her out of, but I've never been spoken to by a more repugnant person. Any company that would have THAT as their customer service person clearly doesn't give a shit about customer service... The owners called me back to apologize for how she spoke to me, which showed class, and promised to return to our rental, smooth out the tracks from the damage, and to reseed the lawn. He also promised to come to our property for free for a service should we need help. They never made good on either promise, and calls to the owner have been unreturned and texts left on read. Needless to say we are disappointed and will never be hiring them again.

Beware. Took advantage of us by overcharging for removing one (!) tree that was on the ground…read more Estimate was $6,000 came in at $17,000 and refused to pro any sort of discount on the bill despite that I did much of the work myself with help from the local utility. Threatened to sue us for slow payment when our spineless insurance sat on their bill. Horrible people.

They are not landscapers, they are handy men that help you do yard work…read more I hired them to help me with my front yard. I made it clear that I am on tight budget. I asked them to tell me when is the best time to do this work. They told me whenever I want. There was heavy rain the day they did the work. When they were done I saw a drain sticking up from the dirt, open with no cover. I asked them what is that. They told me I have to buy a cover for it. Fast forward two months later, there are weeds and grass coming through the mulch everywhere. The dirt near the drain is sinking. My neighbors told me I should have hired a landscaper who knew they needed to extend the drain to the curb.

Vladimir who is the owner along with his crew came to my home this morning to remove one tall Elm…read moreTree that was hovering over the house. I was amazed by the efficiency and care taken so that none of the fallen tree branches ever came close to hitting the house! In addition to removing the Elm, there were small Cedars that were removed, along with pruning limbs from other trees. They did a remarkable job!! The price was very reasonable too. Vladimir said before they did the work they would leave the yard just as they found it. That is exactly what was done!! They used a blower to remove all sawdust and raked away the small twigs, focusing on not disturbing the Kentucky Blue Grass lawn. I am very pleased!! This was a "5 Star, Plus" job well done!!

I must say, the guys that came or were very nice and accommodating. It worked out that I was…read moreplanning on getting a quote for a tree removal, but when they showed up they thought it was for the removal, so they gave me a great price and went ahead and did it that day. What i wasn't happy about was that they drove and parked their trailer in my yard, which we have so carefully tried to get grass to grow in. I told them they could park in the driveway next to ours as the house wasn't occupied, which I thought they did, but when I came back out again it was in the yard. I figured that it was my fault because I didn't request them to stay off the grass so I let it go. They came back the next day to finish picking up the limbs and I requested a quote on getting some limbs cut from another tree for thinning while they were there. They promptly responded and again said they could do it that day, which was great. I asked if they would be careful with the grass because it was on a different side of the house and I didn't figure they would need to be in the grass anyway. I got home and they were working hard, but there were tire rugs all through my yard (we have a corner lot so there is no possible reason why they would need to drive where they did). Their truck was on the street at that point so the damage was already done and there was nothing I could say. Apparently, they ran over 3 street signs while they were there too (my neighbor was present when it happened). Long story short, they got my taken care of very promptly, the price was reasonable, and they were polite, but I would set expectations at the beginning of what you want regarding boundaries of your yard.

Was recommended on the Nextdoor app and I found that the guy who cut the trees down did a pretty…read moregood job but they claim they could do just about anything so I asked them to put dirt at the side of our house to build up the foundation and evidently they hired another person to do that and he complain to me about how much they were paying him and didn't want to go get any dirt and didn't want to haul it to the side of my house so he just went and got bags of topsoil at Lowe's and dumped it at the side of the house very poor quality dirt and I'm really not happy with that part of the job don't think I'll be hiring them again

Very professional, friendly, and crew did a great job! Would recommend to anyone needing tree work.read more

Will not recommend this company. They quoted me and was hired to do some work. Only half of what…read morewas proposed was completed (due to the other part already being taken care of by another company). BUT fought me for three months for me to pay for the entire bill, even though only 1/2 the work was done, not only that, it not completed in the time they told me and I had to pay another company to clean up their mess they left behind. When I asked why I have to pay for two trees instead of one, all they said was that this tree was big and took a lot of time!! This company does not care about their customers. I will say the Receptionist was easy to work with and quick to respond.

Needed help with a beloved tree stooped over by the ice storm. Mike got us taken care of quickly…read more Great service !!

Mike and crew came out and did a fantastic job of pruning a huge 35 yr old maple on my property…read more No baskets or heavy equipment needed they harnessed up and climbed high to remove dead branches and applied a cable to protect it from high wind damage. They brought a chipper and cleaned up well after the job. Highly recommend.

Regular maintenance hired for my front and back yard. I couldn't have asked for better service, got…read morerid of all of the bushes and vines taking over my fence and the side of my house (now the kids can actually play over there) and they've kept my entire yard maintained like clockwork ever since. Easy scheduling over the phone and their pricing is very reasonable especially for the quality of work. Already referred to my family and neighbors!

Service is always timely. Quick response to phone calls. The employees are professional…read more I can always depend on a phone call for updates

Green pastures damaged my air conditioner unit through weed eating too close to the unit, causing a…read morepuncture in the coil. It cost thousands to repair. Despite sending photos of the damage where it was clear the damage occurred through lawn maintenance, requesting to speak over the phone and to view the damage together in person, Green pastures avoided responsibility and financial obligation from the start. Very disappointed in the way it was handled and it's obvious the goal from the start was to avoid liability. Unprofessional and would not recommend.

The crew did an amazing job. My tree limb fell and needed to be placed in the front for curb…read morepickup. After conversing with Jonathan and telling him what I needed he said he could be at the site the next day. The whole project was less than a hour. He did exactly what I needed. Very efficient in what they did and certainly will use them again. The price was right and would refer this crew to anyone looking to have tree removal.