Really awesome bike shop right in the middle of Waterloo. Fair prices, all the bikes and…read moreaccessories you could want, and best of all, friendly faces! They also do repairs (including a free adjustment on my bike brakes). It's always a pleasure to shop here and support local business.

Poor service. We brought in two brand new bikes, both put together but not professionally. We…read moreasked that they just make sure they are ready for the road. We ungraded a seat on one bike, $30-something seat. Bill is $206.46, to make sure everything is tightened properly. Paid the bill. When the bikes are to be picked up two hours later one of the tires is all of a sudden blown. Inflated it the night before, today it is blown. It wasn't blown two hours ago, but I guess the warehouse is too big to have noticed that. Insulted us in the quality of bikes that we bought, said that they would have given us better service if we bought bikes from them. Right out of their mouths, not mine. My experience is bad customer service. They had a fish on the line with the bill for "set up" and figured they would take it one step further. I didn't ask for new greasing and chains or anything other than to make sure they were both ready for the road. All of the service they provided couldn't have taken more than an hour on bikes that were already put together, even if not perfectly. That's a pretty high dollar per hour charge, which I said fine. We have two bikes to ride. The tire blowing out is fishy at best. Quote a reasonable price instead of assuming a customer wants you to do a complete put together job when the bikes are already put together. Zero concern for the customer or empathy. You should have taken care of the tire, minimum. Thanks for the insults as well.

Have been doing business with this shop for years and i dont even live in iowa anymore. I can…read moreliterally call and they can pretty much get me what i need. Great staff and very informative!

If you want great service and really nice golf merchandise this is the place to come. Prices are…read morefair and some really good bargains for men and ladies. Fantastic service. Brought in 8 golf clubs to grip and they were done in 15 minutes. They even have a driving range. A must visit for golfers, young and old. Ask to see Austin and Bo. Great guys. Nice selection of golf clothes and shoes.

I've always had a positive experience when I've stopped in. I recently placed a special order for a…read morepair of running shoes and they were perfect. Jf you are looking for something specific and you don't see it in the store, speak with a sales associate. There's a good chance they can special order it for you.

After some daunting health diagnoses (ovarian cancer, diabetes, obesity, COPD) I found myself in…read moreneed of reclaiming my health and physical fitness levels. Determined, I've set out on a daily walking routine only to be set back by some potentially dangerous foot issues (diabetic ulcerations due to poorly fitting shoes) ... Realizing I was not going to find what I needed in my immediate (rural) area, I set out to find specialty shoe stores. I was happy to learn of The Runner's Loft here on Yelp, and the reviews were extremely helpful. (***wishing more people would take the time to write reviews for this business...they deserve it***) As it had been a while since the last review was submitted, I phoned before hitting the road (this was going to be about 200 miles, round trip, for me) and was assisted by the owner, Scott. I expressed to him my needs and health concerns, and he assured me that he and his staff would be more than happy to assist, including being able to complete a walking assessment on a treadmill, which is filmed and reviewed by staff so they can look for potential issues with how you perform (walking/running) in your current footwear. Upon arrival, I was greeted by Stephanie who was attentive to my needs, empathetic to my health concerns, and set right to work getting me on the treadmill for my assessment. Once video footage of my treadmill walk was completed, Stephanie reviewed the footage with another staff member, Jack, and they also inspected the soles of the shoes I had been using for my daily walks, noticing that I do, indeed, rotate my feet in, which had worn down the inside of the heel of the sole. It was also determined that I needed more toe box space to alleviate the pressure on my toes that had contributed to the ulcer, necessitating my changing from a woman's shoe to a man's shoe, as they tend to have more space in the toe box. Stephanie and Jack had me perform a few more walking exercises for them; barefoot, and with some init selections of shoes. Observations we're made, and more shoes retrieved from the basement to try.... and, after several test runs, the perfect pair was decided upon! Not once did Stephanie or Jack balk at the prospect of getting yet another pair from the basement storehouse... not once did they become discouraged as I found fault with one shoe fit after another. Not once did I feel any judgement. They were both kind, empathetic to my needs, and professional. Also, I never felt pressured to buy this expensive shoe over that expensive shoe, etc. No pressure sales; I like that! I ended up with a well-fitting shoe, mid-price range, a store discount applied (without asking) and free shipping to my home address once my order arrives in store. ***that's my only negative...I loved the shoes SO much, I wanted to wear them out of the store! But, they were a special order to be placed just for me, so I get it All in all, a wonderful experience. I will be a repeat customer, and will be bringing my husband in for his walking analysis and a new pair of shoes soon! Keep up the great work, team!

Good selection of Ariat boots and very good customer service for correct fit of your boots.read more

- Morgan I love, love, love this place. The owners are great…read morepeople, and their services are great too! It's friendly while there are great western products such as Ariat, Tony Lama, Twisted X, Justin, Cinch, and Cruel. They have great and wide selections of beautiful jeans, belts, and shirts. My favorite are their wide selection of unique and stylish western footwear. You guys have to check out this store located 3574 West Shaulis Road Waterloo, IA 50701.

This is best absolute best multi-scale model railroad hobby store! The folks there are extremely…read morehelpful and can answer all kinds questions and they make great suggestions. They don't try to sell things I don't need, yet they me know what to consider with each purchase. (E.g. length consideration when buying locomotives and rolling stock based upon turning radius, etc). I found tools, track, locomotives and rolling stock, scenery items and accessories... I could shop for days there! I highly recommend this shop... Carol and the old guys will treat you right!

In the world of vanishing hobby shops, we're lucky this one is still around. Large inventory of N,…read moreHO and O scale. Like many stores, they also have used equipment. On Monday and Wednesday evenings, they do a YouTube live stream of stuff to sell. Nice town. I parked right at the front door.

This is a must shop when you are downtown Cedar Falls! Every time I visit Cedar Falls I always…read morestop to see the cute fun items they have to update my home and wardrobe. Great customer service and if you follow them on social media you can see all the fun things that just arrived before they sell out.

This is my favorite boutique. I love the cute shirts, pants, shoes, and jewelry they have. The…read morestaff is so helpful in helping you create such amazing outfits. There is such a variety of stuff they sell like candles, hand lotions, soaps, and antiques.

It's just a little store, but the place is packed with the most helpful quality supplements, and…read moreVERY knowledgeable and friendly staff!! Just tell them what you're looking for, and she will tell you the exact product, how it works, and which one is the best for your needs. Make sure to bypass the big stores and find this Heath store! You'll be glad you did!!

Erin, the owner, has been fantastic to work with. I ordered several of her insulated, personalized…read morewater bottles. They keep ice frozen for 24 hours even in our scorching Iowa summers. I also asked Erin to design a one-of-kind t-shirt for a family joke. She did not disappoint and the shirt was a huge hit! Stay Wild Gifts is a must stop shop. Give yourself time to look around. The variety of merchandise is incredible!