Always has been a great customer experience here and again today for our N126M and the Landmark…read moregroup. Request for particular car was done for our group with myself as designated driver. Line guys very attentive even though we are a prop airplane. Nice.

I rarely leave negative reviews, but my experience was significant enough that I believe future…read moreaircraft buyers should be aware of it. I hired Elliott Aviation to perform a pre-buy inspection on a 2004 King Air 200B that I was considering purchasing. The purpose of the inspection was to identify airworthiness issues and significant maintenance concerns before closing on the transaction. Based on the findings from that inspection, approximately $86,000 of discrepancies were identified and the seller agreed to reduce the purchase price accordingly. After the purchase closed, Elliott Aviation began a Garmin G1000 NXi upgrade along with autothrottle and emergency autoland installation. During that process, additional airworthiness and maintenance issues continued to be discovered. Ultimately, the additional costs exceeded $440,000 and resulted in approximately four months of unexpected downtime. One of the most troubling aspects of this experience was that a major inspection issue was not identified during the pre-buy review, despite being documented in the aircraft records. Had this issue been discovered before closing, I would not have proceeded with the purchase under the terms that I did. As a result, I have incurred substantial unexpected repair expenses, significant downtime, and ongoing ownership costs while the aircraft was unavailable for use. My purpose in writing this review is not to criticize individuals but to encourage prospective buyers to clearly define the scope of any pre-buy inspection, verify exactly what records and logbooks are being reviewed, and obtain written confirmation regarding what is and is not being evaluated. In my experience, the pre-buy process did not identify issues that ultimately had a major financial impact on the transaction. Others may have had different experiences, but based on my own, I would exercise considerable caution and conduct extensive due diligence before relying solely on a pre-buy inspection to make a purchasing decision.

Amazing customer service, professionalism, comfort and kindness, from the phone representatives to…read morethe driver. This is an amazing locally owned small business that delivers more than a ride. The ease of payment when scheduling online, with driver's tip calculated in makes the ride simple and enjoyable. The cars are gorgeous and clean. The company offers true hospitality. I highly recommend them. My rides were from Cedar Rapids airport to Iowa City and back. They make this part of traveling not just easy, but a pleasure.

Darryl picked me up at the airport. He was very professional, friendly, and helpful. Great car…read moreservice!

I went in for an interview and I was there on time for my first meeting with this team. Everything…read moreseemed to go well and she liked what she heard from me abou what I was saying. She told me that she was going to let me know by that Friday or this passed Monday. Never heard from them again and it's Thursday. It's not very professional to do anyone like that and even if I didn't make the cut for the position, an email would have sufficed to let me know that I didn't make it. Because I witnessed this, I definitely know how you do your customers now!

Everything went quite well x 2 !!!! CID Airport pickup went flawlessly, Drop in Fairfield …read more Reverse drives a few days later outstanding. . Chris is a real gentleman

The ONLY reasons this bus station gets 3 stars is a) it has parking in the area and b) its much…read moreless scary than the Oakland bus station (which isn't to say it is a nice station, just isn't quite as bad). If it weren't for those two factors, it'd get a 1. If you're picking someone up at this station I hope they have a cell phone, because the agents can't seem to give you any idea of when buses will arrive.

0 stars is more adequate. On Saturday 12/3/22 I arrived at this greyhound station to drop-off a…read morefamily member catching a bus departing at 1:10am. This bus was scheduled to board at 12:50am. At 12:56am we pulled in front of the commercial building the station is located in (which was closed and riders stand outside of the darkened entrance) and didn't see a bus waiting. We didn't think too much of it because 3 weeks earlier the bus didn't arrive until 1:15/1:20am...also scheduled to board at 12:50am and leave at 1:10am. Imagine our disgust as 1:10am, 1:20am, and 1:30am rolls around and there is still no bus!?! Finally, at 1:40am we leave. Now the family member can't take care of scheduled business in the destination city, and likely won't be able to get a refund. This is such a poorly run company, how it can stay in business this long is a sad commentary on the b.s. consumers have to put up with. No bus, no notification or a cancelation, no ability to track the bus, no ability to speak with an actual human being for assistance....greyhound has got to be one of the worst companies I've ever encountered. I feel horrible for commuters that have to rely on such inept service and professionalism. Do better, greyhound!

The Chicago stop is sketchy and now MB isn't even in Iowa anymore! This service was needed smh.read more

I've never had such a horrible experience. My bus to Des Moines was scheduled to show up at 2am, so…read moreI of course showed up early and waited. I figured I'd get to Des Moines on time, because I had an early flight to catch. Well, I waited until 4am until a bus to Chicago arrived. I asked the bus driver where the other bus was and learned the Des Moines bus driver wasn't going to show up because he had too many hours. Are you kidding me? So they leave their customers stranded? So I ended up missing my flight. I was furious. So, I had to make other fight and bus arrangements. The next morning, I got on another Megabus to Chicago because my new flight was at 2pm at the Midway airport. WELL...the bus driver ended up making some weird detour through Davenport and I ended up being more than an hour late and MISSED MY SECOND FLIGHT. It was a day from hell, thanks to Megabus. I complained to the company, but they did nothing about it and everyone was just super rude. After a good cry in the airport, I finally scrambled to get on a flight to San Jose and after a long day, I made it back home.... But seriously, this company is trash.