I spoke with Joe over the phone about an issue I was having with my 2005 Yamaha. He gave me a verbal diagnosis over the phone and told me to bring it in over the weekend for him to repair. I brought the jet ski to him on Saturday and he listened to the engine and gave me a diagnosis and a quote. I told him there was no rush and we were told it would probably take a few days. I received a call later that same day that the jet ski was ready! Joe knew that we were anxious to get out on the water and my son was able to spend some time riding it that Saturday. We did run into an issue with the ski later in the day. I texted Joe early Sunday morning just to let him know. Not only did Joe return my call (when the shop was closed for business) but he personally came to my house that day and spent several hours taking care of the problem. We were able to spend the rest of the day on Sunday riding thanks to Joe. Great customer service and I would absolutely recommend Joe and Jet Medix to anybody who needs a jet ski repair. They absolutely know their business and are masters in the field. Thanks so much for making our weekend and the rest of the summer! read more

Decided to try jet Medix for my two waverunners to be wrapped and winterized. Very happy that I did. Joe truly has a passion for what he does and that shows through when you talk with him. He is a subject matter expert and explained things to me that I never even knew about. he knew my jet skis better than I do and he even told me how much I probably used them this year and how long it had been since I used them. he was spot on. Never rushes you and treated me great having just met me. He is my go to guy!! read more

Joe and Julie are awsome! I brought my 2005 Kawasaki stand up to him to repair an issue that two other repair places could not figure out. Joe nailed it first attempt with a fair price. Then I cooked a motor in my 2009 Yamaha Wave Runner and he was able to give me sound advise on how to handle that as well. Very hard to find a knowledgeable honest tech like Joe these days. Julie is always a pleasure to deal with on the phone and behind the counter as well. Thanks guys! Andrew Spilatro read more

I have been there twice. Both times left as a Happy customer. In fact the second time I went there. They were super busy winterizing. I needed a new key for my seadoo. They had key available. He squeezed me in. Programed the new key in between winterizing. Great service at fair prices. Won't go anywhere else. read more

Called just to ask if they can service my jet ski and the guy on the phone got very snappy with me asking how can he expect me to fix it same day. He could have just said "I'm sorry, we cannot service same day". All I did was ask if he can service a jet ski today!! Very unprofessional. read more

These guys are the best! The service was fast, thorough and fairly priced- and they did it with a smile! It's rare to find a company these days that works honestly and treats you like family. I will never go anywhere else! read more

Absolutely amazing !! Pulled in at 5:00 on Memorial Day weekend and without questions he dropped what he was doing and helped. Very professional and does amazing work! They definitely know their stuff !! Highly recommend. read more

My Handler lives on Cherry Quay and has been using these guys for my jet ski for the past five years and they do great work. They're busy guys but real fair and reliable so give them a call. read more

Jet Ski Joe is the absolute best never bring your ski or watercraft anywhere else. He is truly the expert on older skis.

Amazing!! Thank you so much. The absolute best!! Highly recommend!! Excellent service!!

This guy is literally the nastiest person in business. Not sure how he keeps customers.

Always professional and helpful. I wouldn't let anyone else work on my skis!!