Super nice and knowledgeable staff. Rented a wheelchair for my Dad for 1 week. No hassle when…read morerenting for another week.

We went in looking for a solution to allow my husband to sleep after rotator cuff surgery. Terri…read morehelped us by first showing us wedges they had available. He had already tried that and it was worse than our couch recliner. She suggested that renting a powerlift chair might be helpful. It was on the pricier side, but the only other idea she had. Well, we thought about over lunch and just decided to just purchase a chair. Terri showed us the options and let us just try out the chairs on our own time. We never felt rushed. It was obviously more than we originally thought of doing, but we are sure we won't regret it in the future. The only thing that didn't make us happy, and why this isn't four stars, was the price tag. We picked the chair we liked best & thought the price was what was on the tag. There were options below the big price, like heat & massage, which were things that could be added to the base. Oh, but the material that the chair used was on that list (which we didn't realize because it was not a common name). It was not in the large number on the price tag and added $900 to the price. We didn't know this until we were checking out. We do not blame Terri for this, but the company that thought this was a good idea. The tag should have had the final price, before taxes & delivery not the base price if you could buy it off of the floor like we did.

Needed some "special socks" because I'm special and got a prescription to go here!…read more Friendly staff and my gosh do they sell EVERYTHING medical for home use. Pretty large spot and tons of display items! Takes insurance and was in and out in no time! Masks are still required as of Jan/23 so don't forget yours at home!!

We've been so blessed by being customers here. They are absolutely amazing people…read more They know us by name. They organize my mom's extensive set of medications and make sure there aren't issues and provide monthly packets so we don't have to do the sorting with a jillion pill bottles. They'll call us to remind us about pickups and treat us like old friends when we come into the store. They run a business like those that you see in small towns in old movies. The ones you wish were real. Fantastic people. Worth transferring your business there.

Today I had the privilege of attending Oswald's 150th anniversary. What a great milestone. They…read morehave everything you could possibly need here. Great owners great stuff and a great atmosphere. Congratulations on your milestone. Keep up the great work. It was a pleasure to be there today for your celebration

Where to start? All of that hype about customer service and longevity. I purchased a $3500 electric…read morewheelchair for my husband. They had to order the one we wanted. That was 2 weeks ago. I picked it up less than 24 hrs of being notified it was there. Unfortunately, my husband's health took a critical turn in the past week and he will likely now be bed bound. I contacted the store and informed them of this unexpected turn. I was aware of athe 25% re-stocking fee and was prepared to bite the bullet. Unfortunately, I was told that the 10 day window started when I paid for it despite that window being eaten up waiting for delivery. So too bad so sad- they have my money and I have a wheelchair that no one will ever use. Bet they are looking forward to their next 150 years of taking care of customers. Just don't have an extenuating circumstance.

Did an online order an hour ago and still hasn't been ready, the fact that it's taking them that…read morelong to process TWO ITEMS smh. I work at Walgreens and it would not take that long to process TWO items. Never again but most definitely will let the district manager know how much they "care" for their job.

I ordered Benadryl & tea for pickup online. I got into a verbal dispute with the manager at this…read moreWalgreens who was high on the job . I came in because I ordered me some medicine and tea for pickup because my cousin got me sick. Jennifer(manager) and another young man with glasses (cashier)was the first employees I told that I got a pickup order when I went in the store .she told me "aww you so cute look how you pointed to your phone " and so I did a smile ,laugh, and thanked her and said "okay yea like I was sayin I got a pick up and she proceeds to say " ok wait over there for me" so I'm like okay cool . I'm waiting in the spot she told me to wait in for about 10mins and they about to close and I ordered it like 10-15 mins ago so I started looking for the stuff I ordered online in the store meanwhile she just cackling and laughing with her coworkers .so I approached her again after I grabbed the Benadryl and I said "is the order ready yet?" Bro why tf she say " what order?" "I never talked to you?" I said "yes you did" I'm already frustrated because it's late i had a long day , I'm sick!, and I've been waitin on you!.she start gettin sassy and aggressive so I asked her coworker "is she high?" Because huh? CHECK THE CAMERAS! And the hype/manager(JENNIFER) just lost it after I said that. A lot was said and she called the police on me and I waited. when they came in she proceeds to run up to the officer with open arms and says "hey hunnyyy" and I came right up to the officer and told him everything. A lot was said and I waited in line with the officer bought my stuff and left! THE MANAGER TOLD THE CUSTOMER "let me leave before I loose my job " as I proceeded to say "we'll loose yo job then .Do what you gotta do"

The pharmacist here is dedicated & knowledgable and her staff is prompt. I had a difficult time…read moregetting my doctor's office to call in the right prescription as I had just moved and my doctor was on vacation. Due to a lot of organizational problems at my doctor's office, this was pretty tricky but Pure Compounding managed to make this happen and I was able to pick up my prescription on a Saturday. Granted, I've only had 1 transaction so far with them, but I would give them 6 stars out of 5 at the moment if it were possible. The same medication that they're able to fill in usually under an hour takes Martin Avenue 72 hours! If you're familiar with Wellness Health, Park Compounding or Hopewell Pharmacy, these guys are on par if not better than them for specialized methylcobalamin treatment. They do regular potency checks on their methylcobalamin and provided me with a copy of this documentation upon request. They are also are able to ship out of state. The only strange thing is that they weren't able to get proper reimbursement from my insurance when Park Compounding Pharmacy was able to. However, I'm able to claim this on my own with my insurance and it saves me $25-$30/month on shipping when I'm in Illinois!

From the owner: PURE Compounding Pharmacy can compound (make) prescription medications without allergens or…read moreartificial additives in different dosage forms. We also carry a large variety of nutritional supplements from over 100 different manufacturers hand-picked for their quality, including Kirkman Labs, Nordic Naturals, Pure Encapsulations, Houston Enzymes, Thorne Research, NOW Foods, 4Life, Allergy Research, Boiron, Heel, Master Supplement, and Nutramedix. These nutritional supplements include vitamins, minerals, amino acids, probiotics, enzymes, detoxification support, homeopathics, herbals, immune support, brain support, antioxidants, and essential fatty acids.

Awful experience every time I deal with anyone at this location. Will be requesting my medications…read moreto be transferred. Don't waste your time here!

I went to get a prescription filled. As I was in line I witnessed the pharmacy employee rolling her…read moreeyes at an old man, because he was paying with dollars and change. He gave her too much change and she was so mean talking with him. The employees name tag was Desiree. She was young, maybe this is why she did not have good communication skills. I just can't believe how she treated this elderly man mad . When my turn came I got a few eye rolls and smart remarks because my address was different. But I grinned and bared it and tried my best to ignore. I was in pain and needed this prescription filled fast.. but how she treats customers is so in acceptable.

Review is for the Aurora location on Orchard & Indian Trail…read more 1) Try and get through to them on the phone, not guaranteed to happen. I've tried various times and you are either from the system put on hold OR someone says, "please hold" and then either no one comes back OR the phone mysteriously disconnects after several minutes. Once, twice maybe but this has happened a number of times, extremely frustrating. 2) If you are able to get someone live, I'm sorry to say this because I'm sure there are very nice associates in the pharmacy department, however, not exaggerating, I would say at least 80% of the time, they are extremely rude. Perhaps it's the same people answering, but it represents the store in a bad light. I honestly hate having to call there but have to from time to time.

Bought a pair of headphones, and the headphones didn't work so I attempted to return them. I didn't…read morehave the receipt or the box, but had the card I paid for it with, and the headphones in hand, along with offering to put my phoje nunber in because I purchased them with my account as well. Store manager was extremely rude and refused to even try and give me a refund/replacement.

this CVS is solid; however, my only complaint is this bitter zara lady In pharmacy, whom is in need…read moreof much more training. WHO HIRED HER?! Her bedside manner is atrocious! Gates were closed, yet some lady was behind the counter. I gave the benefit of the doubt when i politely asked if and what time they would reopen, or if they were closed. the red signs on the wall in front of where i was standing (from the angle I was at) shows open from 8am-8pm most days. It was 12:40. I did NOT see the monitor to the left that shows they are closed from 12:30-1pm. honest mistake on my part, but to completely ignore someone genuinely asking a question... looking in my direction at me, and NOT respond at all, is beyond rude. some folks would slap this little girl for that, but Im not on that type of time. My point is, What if i someone was illiterate, and could not read? What if someone genuinely does not see a monitor that's positioned off from the direction of the pharmacy gate, such as myself? So i went to the front and politely asked the clerk if the pharmacist was deaf (to give zara some grace) The clerk at the front responds, "no", as i follow up with why I asked that to begin with. To my surprise, as I walk back towards the pharmacy to ask again, she's mouthing off about me asking if she was deaf to some counter part she's on the phone with... how are you so confident to be yapping like that behind a closed gate, like you wont open back up in 15 minutes? You dont know what kind of mood people may be in, or what they are willing to do because of your lack of acknowledgement and respect. I stepped out of my character...being self effacing, I did call her out her name for not being able to easily respond or even point in the direction of the sign (which again, i did not see until going back to the gate after asking the register lady if this zara chick is deaf. I can admit where Im wrong. I can own where I messed up, but this is the person thats in charge of dispensing medication to people?! ‍ who raised you?! yapping behind a closed gate like you're in high school. Parents definitely should've Beat you more as a child because your Bedside manner is beyond horrible. you should not be working with people and definitely should not be in charge of dispensing medications at that station on your own. Deprived is an understatement. this woman looks soulless!! And karma is a mf! it doesnt miss. It will spin the block for you weirdo. Other than that, shout out this CVS (except for this weirdo). They do a great job. It's just this heffer in back that is harming CVS's brand image.

This is a newish, clean, and airy CVS. We only dropped by because we were close by and had a…read morecoupon to use. I guess from some of the reviews, we were fortunate to not need the pharmacy here! Good luck with that to the Napervillians!

Pharmacy slower than anything. No sense of urgency. Seems to be backed up every time I have been…read morethere.

Terrible customer service. Left on hold for over 30 minutes. I had to go in person to follow up. My…read moreMD office had processed the refill, but they said they never received.. Then, the staff refused to call my MD office and kept faxing requests, saying they had no approval. They refused to give me more than 3 Synthroid tabs while waiting for authorization and they let me run out of my medication.

It's my new pharmacy and the delivery my drug to my house. They are good and efficient.read more

Outstanding service! I was able to get insulin for my cat. They will always try to help and are…read moreknowledgeable. I highly recommend.