I was with my sister at the Walgreens in downtown Naperville (store #3405), and the experience was…read moreabsolutely unacceptable. She went in to grab some detergent on sale, and as soon as we got to the register, the cashier--Mahendra, an older Indian man--called his manager over, claiming he needed approval for the purchase. He then said, "you people come in and buy all the detergent on sale to resell it." My sister immediately confronted him, asking, "Who is 'you people'?" He then claimed she wasn't buying the detergent for her home. How does he think he knows what someone's purchasing it for? She had 4 Tide, 4 Gain, and 4 fabric softeners because they were 4/$10--perfectly within the sale limits. When the manager arrived, even she seemed taken aback by his comments. She ended up ringing us up herself because she clearly didn't agree with what he said. If this hadn't been the third Walgreens we'd visited (since the others were sold out), we would've left everything right there. It's outrageous for our money to go to a store where we're treated like this. As soon as we left, my sister called corporate to file a complaint against Mahendra. This kind of racial profiling and disrespect cannot be tolerated.

My normal Walgreens is the one at Columbia and Ogden, but I had to come here because a prescription…read morewas not available at that location and they could not transfer it between buildings. I had a few questions come up regarding this situation and had to speak to the long-time pharmacist at the Main Street location. This completely reminded me why I stopped using this store years ago, even though it was more conveniently located: he was rude, snappy and just walked away at the end of the transaction with no closure. What awful customer service. Look, it already sucks to be sick. Having to deal with unempathetic staff makes it worse. Pharmacists, take note.

this CVS is solid; however, my only complaint is this bitter zara lady In pharmacy, whom is in need…read moreof much more training. WHO HIRED HER?! Her bedside manner is atrocious! Gates were closed, yet some lady was behind the counter. I gave the benefit of the doubt when i politely asked if and what time they would reopen, or if they were closed. the red signs on the wall in front of where i was standing (from the angle I was at) shows open from 8am-8pm most days. It was 12:40. I did NOT see the monitor to the left that shows they are closed from 12:30-1pm. honest mistake on my part, but to completely ignore someone genuinely asking a question... looking in my direction at me, and NOT respond at all, is beyond rude. some folks would slap this little girl for that, but Im not on that type of time. My point is, What if i someone was illiterate, and could not read? What if someone genuinely does not see a monitor that's positioned off from the direction of the pharmacy gate, such as myself? So i went to the front and politely asked the clerk if the pharmacist was deaf (to give zara some grace) The clerk at the front responds, "no", as i follow up with why I asked that to begin with. To my surprise, as I walk back towards the pharmacy to ask again, she's mouthing off about me asking if she was deaf to some counter part she's on the phone with... how are you so confident to be yapping like that behind a closed gate, like you wont open back up in 15 minutes? You dont know what kind of mood people may be in, or what they are willing to do because of your lack of acknowledgement and respect. I stepped out of my character...being self effacing, I did call her out her name for not being able to easily respond or even point in the direction of the sign (which again, i did not see until going back to the gate after asking the register lady if this zara chick is deaf. I can admit where Im wrong. I can own where I messed up, but this is the person thats in charge of dispensing medication to people?! ‍ who raised you?! yapping behind a closed gate like you're in high school. Parents definitely should've Beat you more as a child because your Bedside manner is beyond horrible. you should not be working with people and definitely should not be in charge of dispensing medications at that station on your own. Deprived is an understatement. this woman looks soulless!! And karma is a mf! it doesnt miss. It will spin the block for you weirdo. Other than that, shout out this CVS (except for this weirdo). They do a great job. It's just this heffer in back that is harming CVS's brand image.

This is a newish, clean, and airy CVS. We only dropped by because we were close by and had a…read morecoupon to use. I guess from some of the reviews, we were fortunate to not need the pharmacy here! Good luck with that to the Napervillians!

Today I had the privilege of attending Oswald's 150th anniversary. What a great milestone. They…read morehave everything you could possibly need here. Great owners great stuff and a great atmosphere. Congratulations on your milestone. Keep up the great work. It was a pleasure to be there today for your celebration

Where to start? All of that hype about customer service and longevity. I purchased a $3500 electric…read morewheelchair for my husband. They had to order the one we wanted. That was 2 weeks ago. I picked it up less than 24 hrs of being notified it was there. Unfortunately, my husband's health took a critical turn in the past week and he will likely now be bed bound. I contacted the store and informed them of this unexpected turn. I was aware of athe 25% re-stocking fee and was prepared to bite the bullet. Unfortunately, I was told that the 10 day window started when I paid for it despite that window being eaten up waiting for delivery. So too bad so sad- they have my money and I have a wheelchair that no one will ever use. Bet they are looking forward to their next 150 years of taking care of customers. Just don't have an extenuating circumstance.

Rude pharmacist! Get rid of her. I moved my prescriptions to another Walgreens just to avoid her.read more

Terrible experience at the pharmacy. My prescription was to be ready on a Friday, arrived and it…read morewas not. Returned the following Wednesday after two phone calls that it was ready and it was not - insurance issues. Pharmacy tech had no answers and had to keep going back to his manager. Manager came to talk to me saying "what do you want me to do, just give it to you for free?" with a smirk on her face. When I went through the entire issue with her again she slowly backtracked her attitude.

The pharmacist here is dedicated & knowledgable and her staff is prompt. I had a difficult time…read moregetting my doctor's office to call in the right prescription as I had just moved and my doctor was on vacation. Due to a lot of organizational problems at my doctor's office, this was pretty tricky but Pure Compounding managed to make this happen and I was able to pick up my prescription on a Saturday. Granted, I've only had 1 transaction so far with them, but I would give them 6 stars out of 5 at the moment if it were possible. The same medication that they're able to fill in usually under an hour takes Martin Avenue 72 hours! If you're familiar with Wellness Health, Park Compounding or Hopewell Pharmacy, these guys are on par if not better than them for specialized methylcobalamin treatment. They do regular potency checks on their methylcobalamin and provided me with a copy of this documentation upon request. They are also are able to ship out of state. The only strange thing is that they weren't able to get proper reimbursement from my insurance when Park Compounding Pharmacy was able to. However, I'm able to claim this on my own with my insurance and it saves me $25-$30/month on shipping when I'm in Illinois!

From the owner: PURE Compounding Pharmacy can compound (make) prescription medications without allergens or…read moreartificial additives in different dosage forms. We also carry a large variety of nutritional supplements from over 100 different manufacturers hand-picked for their quality, including Kirkman Labs, Nordic Naturals, Pure Encapsulations, Houston Enzymes, Thorne Research, NOW Foods, 4Life, Allergy Research, Boiron, Heel, Master Supplement, and Nutramedix. These nutritional supplements include vitamins, minerals, amino acids, probiotics, enzymes, detoxification support, homeopathics, herbals, immune support, brain support, antioxidants, and essential fatty acids.

It's my new pharmacy and the delivery my drug to my house. They are good and efficient.read more

Outstanding service! I was able to get insulin for my cat. They will always try to help and are…read moreknowledgeable. I highly recommend.

Awful inconsiderate and thoughtless customer service. Called about 2 very necessary prescriptions…read moreand spent 1 hour and 47 minutes on hold. I was then told I have to wait and pick them up only after their dinner break at 7:15. Unbelievable!

Pharmacy does not answer phone at this location. Said one person was ahead of me, on phone, yet,…read more30 mins later, no one answered. Called a different day, same result. Picked up prescription for 30 day supply. Got home and 20 were distributed. All other pharmacies give actual sealed manufacturer container. Not this location...to miscount by 10 is ridiculous, then no one answers phone to resolve.

Needed some "special socks" because I'm special and got a prescription to go here!…read more Friendly staff and my gosh do they sell EVERYTHING medical for home use. Pretty large spot and tons of display items! Takes insurance and was in and out in no time! Masks are still required as of Jan/23 so don't forget yours at home!!

We've been so blessed by being customers here. They are absolutely amazing people…read more They know us by name. They organize my mom's extensive set of medications and make sure there aren't issues and provide monthly packets so we don't have to do the sorting with a jillion pill bottles. They'll call us to remind us about pickups and treat us like old friends when we come into the store. They run a business like those that you see in small towns in old movies. The ones you wish were real. Fantastic people. Worth transferring your business there.

Appeared to be similar to most cvs that I have been to in the area. The store felt clean. Shelves…read morewere full. I didn't really see any employees on the floor, but thankfully, self checkout worked, and I was able to use my rewards digitally. In the past, that is how I had issues at other cvs. Parking is a little annoying at this intersection.

I pull to the drop off line put my script in, the door closes and sends the script. A woman gets on…read morethe speaker and yells don't use this it's broken and hangs up. So I wait and she comes back and says can I help you. I say yeah I just sent my script though and want to fill my meds. She puts her manager on and he tells me the lane is broken to pull to the other lane. Now four cars have gotten in front of me. I wait for another 20 mins, get to the front of the line and they say they'll have my Script ready tomorrow I said I'm completely out of my medication and need to wait. They said no they're backed Up and earliest is sometime tomorrow. Completely unprofessional and can't do their job. Don't come here.

We love our little local Walgreens! The pharmacy staff is very helpful and generally moves quickly…read more When we get our flu shots here, they are always very kind. This week the pharmacy staff greatly helped me through switching insurance. The front check out can be slow at times, and some of the staff really push the walgreens card a little too much, but I know it's probably because they've been told to. Overall this is a clean store and a great addition to our community. I stop here at least once a week!

I also want to mention an incident that occurred a few months ago when I visited this location with…read moremy mother. While we were in line to purchase some items, I noticed a group of freshmen from my school purchasing Plan B pills. The staff processed the transaction without hesitation or verification. Additionally, I saw senior students purchasing birth control pills with the same lack of oversight. It's concerning to see how casually the staff handles such sensitive purchases, seemingly prioritizing sales over responsibility. This lack of discretion and professionalism raises serious ethical concerns about their practices.