BEWARE OF THIS AGENT! My rates were repeatedly increased throughout my 6+ claim-free years with…read morethis office. When I finally decided to shop rates, I was able to save $1,800 / year on my auto policies and $800 / year on my homeowners & got lower deductible & higher coverage. I sent an email to the agent's office to cancel my auto policies and was told they were unable to cancel my policies without a copy of my declarations page. Per State Farm policy, a declarations page is only needed for back-dated cancellations. I informed Jennifer at this office that I was not requesting a back-dated cancellation. I sent a total of FIVE emails requesting forward-dated cancellations. When I finally called the office to confirm my cancellation, the girl answering the phone refused to give her name & said everyone in the office was at lunch, but someone would call me back. I had to waste 25 minutes on the phone with corporate to actually get my policies cancelled.

I got locked out of my car after 7:00 pm... I called my agent and I had a tow truck within 10…read moreminutes.... this does NOT happen with AAA. He explained my coverages when I signed up in terms that I could understand.... not just legal mumbo jumbo. WOULD RECOMMEND TO EVERYONE!!!! Simple, easy, quick.... and very knowledgeable! If you don't know what your insurance coverage is/means you NEED to call him..... one oversight is all it takes for an accident to ruin you financially for the next 10 years!!!

Excellent customer service! It makes you feel like more than just a name! Professional and…read morehelpful!

Awesome agent, very caring and professional. Excellent State Farm agent who takes her time to go…read moreover your policy needs and wants Professional staff. We Highly recommend Elisa Hager and staff!

I have had the pleasure of referring several of my clients to Amy Christenberry of Jessica's office…read moreand have had nothing but excellent service. Amy has always gone above and beyond to service my clients and provide what is needed immediately to get their home loans closed.

From the owner: Serving O’Fallon, Troy, and Madison County, IL, Jessica Harrison‑Wilkins has been providing trusted…read moreAllstate insurance solutions for over 20 years. Her team is highly rated with 450+ combined Google and website reviews, recognized for award-winning service and expertise in auto, home, life, and business insurance. Jessica is committed to protecting what matters most to her clients with personalized, reliable coverage