Please, Get EVERYTHING in Writing Wanting to support a small…read morebusiness, and a women-owned business at that, I contracted with Jennifer of Two Women Contractors to help restore an unusable garage. It was built over an unfinished empty space, and the joists that supported it were cut so that it would not support the weight of a car. The Good: the firm did an effective job in supporting the garage. I will now be able to use it, and the work was completed in a timely manner. The Bad: the job cost much more than I was led to believe. The statement of work--which was a mostly empty page--said that the firm would complete the project for $7000. This was to include, the contract said, all labor and wood. It noted that metal posts would be needed, and they were not included in the total; this reflected the earlier text she had sent me saying they would be used "in combo with wood." Worrying about committing to an unexpected amount, I asked Jennifer about how many there would be, and how much they cost. "Two or three," she replied. There would also be screws and brackets, but I expected the total project to come in at about $7500. When the work was done (one gentleman for three relatively short days; his son for one of them), she sent me a note telling me they were finished. "May be a little overkill with the support post," she wrote, before telling me that the materials were "somewhere around $3000." Understanding that I had expected wooden posts with augmentation by metal supports, she wrote that "I think the Support posts were the better idea than putting in wood posts." I was shocked. My costs had gone up by almost 50%, and I had never been consulted. When I expressed my surprise, she cheerily pointed out that I had agreed to pay for the metal that was necessary, and she would send me an invoice. The invoice turned out to be just a series of Lowe's receipts. At no point, despite my repeated requests, was she ever willing to send me a real breakdown of the costs. Ultimately, she agreed to accept almost $9000 rather than the almost $10,000 that she requested. But she never acknowledged that it would have been appropriate to consult with me before she decided that metal was better than wood, to ensure that I was willing to bear the great increase in cost. The Ugly: part of the reason that she agreed to accept a lower amount than she originally demanded was that I checked the Lowe's receipts that she sent. She claimed they totaled $2805. But when I added them up, they amounted to $2431. Worse, they included things that were clearly either resupply for her team (drill bits, for example) and things that were not used on my project (interior moulding, which was clearly used on someone's project she was working on, but it certainly wasn't in the spider-filled unfinished space beneath a detached garage). Considering that the days-long discussion we had after the project included her repeatedly pointing out that the only thing that was included in the original $7000 was wood, it was almost funny that the receipts also included over $100 for pine 2 x 8 boards. The Moral: use this contractor if you wish. Jennifer is very personable, and the people she deploys, if the carpenter she sent to my project is representative, are talented. The job was done quickly and well. But get everything in writing. And read carefully every receipt that she sends you, so you don't end up paying twice for things or paying for someone else's projects.

It was a pleasure to work with, Two Women and a Brush, Inc., on a bathroom renovation, new tile in…read morelaundry room and interior painting. The workers were professional, showing up on time, focused on excellent craftsmanship, and cleaning up at end of work day. Thank you Josh and Joe. The shower and bathroom floor were beautifully tiled. A plumbing problem was solved and corrected. If I had any questions, they were immediately answered through phone call or text. Picking out the tile, etc. at The Tile Shop was a lot of fun with Jennifer (owner of the company) and Shachi at The Tile Shop. Thank you for an excellent renovation experience.

John did a great job installing an exterior door we rescued from an old law office. He had to clean…read moreup a previous contractor's sloppy work and custom built a new door frame and threshold for the door. He also installed a new screen door for us as well. He was easy to work with, and the communication was always timely and accurate. He did a great job! I will definitely use his services in the future should I need more home remodeling work done.

Fox Renovations constructed a new deck for me. Communication was 5 star, always on time. Very hard…read moreworking crew. Jon really cares about the quality of work he and his crew provide. I am a very satisfied client and certainly will call on this company for future projects needed.

Awful communication within the company, they called me a month ago saying will come "tomorrow" to…read moredo some repairs (radiator issue is considered a urgent job) and asked to send a picture via email so the contractor has an ideea about the job, but nobody called me neither to say they're coming nor that they're coming another time. Called them a few days later, no answer so left q message explaining everything and giving them my no. Nothing. Send them an email asking what's happening, no response again. Two weeks after called the agency again to rant about it and called back the same day by the same lady from 25th hour telling its the first time they hear about the repairs needed to be done at my property!!! Convince her to look through emails and she finds our previous conversation but says nothing and books me in 2 in weeks!!! I was like, ok at least I'll have my repairs done but no!!! On the day of the appointment, almost 4 weeks since first spoke with Gail from this company, call them to ask for an approximate time and they say they don't know because they had an emergency in the morning and someone else is booked before me too!!! Please fire Gail and avoid working with them

Excellent! Had them replace some gutters and were very professional and courteous. Good price,…read morereturned my calls, and dependable.