Nice place and great service. I have chronic digestion issue for a long time. Dr. Shen helps me a lot! Amazing service. Highly recommended

I recently started going to acupuncture and I am very interested in holistic health, so I was pleasantly surprised to meet two incredibly knowledgeable and patient acupuncturists to not only treat me, but also to explain everything about the treatment and overall wellness tips to do at home. I would HIGHLY recommend if you are trying to balance your hormones, need pain relief, want to boost your immune system, or are just looking to switch over to holistic healthcare for your every day wellness! read more

Finally found an acupuncturist in Bergen county. Just came back from the appointment. Dr. Shen arranged the appointment for the same day. She helped fill out all the paperwork for the insurance. Another Dr. Shen (spouse) took his time further diagnosing my many problems. He made me feel comfortable and spent more than an hour with me. He administered the acupuncture (didn't hurt at all) and also gave me a few minutes of massage for my back and neck. I would recommend them highly! read more

Jie is a great acupuncturist. She is very skilled at seeing your problem areas simply by watching you walk and move. She does needles and massage. If you have an area that especially hurts you, she will work on that area. Today I was having a lot of neck/ shoulder pain, she worked on it , and I feel so much better. She is also kind and easy to talk to. I highly recommend her! read more

drove almost an hour to get there due to traffic and mishap with the GPS. This was my first time trying acupuncture. I was so excited. When I got there, I had to pass by all the empty rooms to find the front desk at the back of the building. I Was like, "This is good no one is here but me and another customer." This chinese lady came up to me and asked me how she can help me. I said, "I have an appointment at 2:30pm." To which she replied, " I called you earlier and cancelled you. I left you a message." I said, "I received a call from a number I didn't recognize but there was no message." I struggled to get my phone, but I left it in the car. SHe then proceeded to show me the call she made to me early that morning. She said, "The girl who was suppose to help you, is sick, so I had to cancel you." She stared at me for a response, and I was getting annoyed by this time. No I'm sorry, I can help you, we can do something about this, I'm sorry you drove so far, nothing. I ran to my car to retrieve my phone. I showed her the phone number that I missed this morning, and she said, "That's my number, I called you. I left a message." I said, "Yes you called, from a number I didn't recognize, and I don't have a voicemail message from as you can see on this phone (showing my cell to her), just your number without the envelope sign telling me you left a message." I would've never drove almost an hour to go to this clinic if I had known that all I was going to hear was, " I called you this morning and cancelled you." She then said, "There's something wrong with your phone." Again, no apologies, was not even trying to help me. To which I said, " Is this what you guys do, just cancel because someone is sick? There are only 2 customers right now." She then said, " Well, what can I do if someone is sick, I can't make them come in. We cancel people all the time." I just lost it right there. I started raising my voice, and telling her that I did not drive almost an hour in traffic to be turned away. I brought up the fact that their policy clearly states, "Appointment required. 24hr cancellation notice required or fee up to Groupon price may apply. Must sign waiver." I stated to her that if she charges fees for customers cancelling their appointments, then customers should be charging her for cancelling their appointments. Since I had raised my voice, she told me to keep my voice down because I was scaring all the patients. I said, " What patient's? There is only one other patient right now, and they deserve to know that you cancel customers all the time. I walked out very disappointed. I made my 45 minute drive back home and cancelled their Groupon. read more

I have been getting acupuncture from June and Jie for 6 years. I suffered from a alot of side effects from chemotherapy and decided to try acupuncture. They know what they are doing because they have alleviated many of my issues so I no longer need medications to subside the symptoms. They are caring, helpful and always explaining everything they are doing and how it works and why. They are helpful with insurance and very flexible with appt times. I would highly recommend this dynamic duo acupuncture team to anyone I know. They are the real deal! read more

I have been coming here for a few months and am very happy with their service. I have arthritis in both knees and I am able to walk around because of acupuncture. I highly recommend! read more

I have severe migraine recently probably due to stress. My doctor could offer me very little solutions. I was lucky enough to find Dr. Shen in Ramsey and would like to say many thanks to the wonderful doctor Shen for her attention, knowledge, professionalism and kindness. Feel like a new person now! read more

I have been going to Dr.Jie Shen For Four Year. I gave her FIVE STARS because she is very friendly and very caring and knows what she is doing. To make me feel better...She cured my migrain headaches....She has been working on my hip pain and shoulder pain and knee pain which already feels better..I still go to her because when I go to her I feel very relaxed and confident in her knowing she will help make my pains go away....SHE IS THE BEST!!! Pat Cerone NY read more

Dr. Shen simply refuses to file an insurance claim for services provided. The office is unprofessional and unorganized. I suggest finding another provider. read more

Dr. Shen is amazing and has really helped me with my headaches and stomache issues. SHe is the best acupuncturist I have been to.

I discovered Dr. Jie Shen by researching local acupuncturists and decided to give it a chance. I have stress and tightness problems and sometimes, massages don't seem enough. She actually has a new office in Monroe, NY which is 5 mins from me so I had to try. She was great to chat with, but it was the first 20 mins of acupuncture that really helped me - I felt all the needles after 15 mins then my stomach started making noises...all good signs that my CHI was flowing properly again!! Then she worked my back and the pain in the crook of my neck was gone after this first session. She was terrific and I'm going back in a few days, shooting for twice a week. Highly recommended and worth the trip. Excellent customer service! read more

I had low back pain for at least 10 years. I have tried chiropractor and physical therapist. They could give me temporary relief. But as long as I stopped the treatment, the pain came back. Sometimes, the pain made me thinking about surgery. But the acupuncture treatment in this place really made me happy. By now, I have stopped the treatment for two months. The pain didn't come back. I am really happy with it! read more

I came to Jie with such a bad sciata back problem where I could barely walk. After a few treatments I was much better and starting to get back to normal. She really cares about her patients and will come in on her own time to treat you. read more

I just returned to Jie Shen and am very happy with with the Dr, the atmosphere and the results. I highly recommend this practice!

This is a wonderful place. I really enjoy the service over that. I had a migraine for years. After the first treatment, I felt relief. The treatment also made me feel better on my insomnia and anxiety. read more

this place was simply horrible! the doctor was rude and pushy. the acupuncture hurt and did the opposite to relieve pressure. i did not feel any relief from my pain. the atmosphere was not relaxing, quite the contrary. i will not be going back ever. read more