Great company to work with. I placed my order and in less than 24 hours they called me to complete…read moremy purchase

I found Xpress ID online and have done business with several ID companies. Xpress ID delivered on…read moreeverything promised, plus was the best priced by far! It was my best experience with an ID company, David R. and everyone at Xpress ID were great.

They full filled mybsign order perfectly... Outstanding customer service! Thet are good at details…read moreand communication with client's!

I was very happy with their service. Very professional , they fixed problem what I had from…read moreprevious company. I recommend them. Thank you! we are your customer forever Palm beach gym

I am extremely happy with the business cards! Color reproduction is excellent…read more Quality of the card stock is superb! They went above and beyond to make sure I was happy. I submitted my business card on Monday via email, received them in New York on Friday!!!!! These guys are awesome!!!!

Absolutely terrible service. They did not charge my credit card and then tried to put me in…read morecollections. No phone call. And no one else in the world has had a problem with my credit card. Stay away!

So this company created my logo for my business also my business uniforms and they wrapped my…read moreFoodtruck. I am pleased with the service I plan on getting some flyers made through them. Everything was just as they showed it to me on the Design email. I really would recommend everybody to use this company.

I've used Quickprints with many of my business needs over the years and have been pleased with both…read moretheir quality and service. Will is incredibly kind and always goes above and beyond to support any project, no matter the scope. Sammy is just as helpful and makes sure everything is handled smoothly from start to finish!!

Great company when it comes to customer service and rates. Working with them remotely for a few…read moreyears now and never had a complaint. they are always there for my company when we need them.

The service was great very reliable. Super friendly,very responsive to the questions I Asked.read more

Awful. Would give 0 if I was able to. Never responded to any email and never pick up the phone once…read morethey have you on auto pay. Piss poor customer service. Buyer beware.

This company is terrible. I would give zero stars if possible…read more - Atrocious customer service. If you have any issues with text deliverability, expect days to weeks for a response. It's maddening how bad it is. There is zero concern for their customers and how valuable SMS is to anyone's business. - The data they provide doesn't ever match up and their reps can't explain it. I wouldn't trust any numbers they provide...oh and good luck getting any reports in a timely manner. - They have MASSIVE deliverability issues but don't seem to care. They'll still charge you the full pop even if only 5% of your lists receive text messages. They don't care or try to fix anything when you bring up these issues. We now work with an actual partner (Leafbuyer) who notifies us as soon as we have any deliverability issues with actual solutions. - They don't seem to be very well versed on privacy laws and don't act like a true partner. Our provider now is taking proactive steps to protect us. - Their price structure is higher than most and they try to trap you into yearly contracts with no out. They promise you all this functionality and great customer service and then once you sign the contract...you're stuck and the platform falls very short of what is shown in demos. - We could never get the loyalty program going before we cut SpringBig but I've talked to multiple other dispensaries who say the data doesn't match what their POS says There are so many better providers out there. Do yourself a favor and look into Leafbuyer or Slicktext...or really anything else.

For whatever reason, it seems harder and harder to find reliability in companies these days. It's…read morealmost as if the merits of "quality" and "care" either get swallowed up and diluted within larger corporations, or overshadowed by unprofessionalism in smaller companies. This is certainly not the case with Short Run Cards. Though not a large company, they nevertheless possess all the technical knowledge and expertise you'd expect from one, while retaining the ability to provide warm and reliable customer support on a near-personal level. They specialize in custom orders of plastic cards (picture a credit card) which can be used for promotions, personalized ID cards, or something similar. As alluded to in the company name, they allow for small orders of as little as 25, with a 48 hour turnaround. I speak from my own experience: earlier this year, my family needed to order some personalized plastic cards to distribute to guests at my mom's 60th birthday party. Since this was a rather momentous occasion, we wanted something that looked professional, so we turned to Short Run Cards. Our cards came on time, and were just the quality I was expecting. (You can get a free sample kit from their website.) They've been in busy for 10 years, but I was surprised to see so few reviews on Yelp, so I decided to add my two cents. Highly recommended, for business or personal use!

Jocelyn, Thanks for…read morethe message. Unfortunately, Rashida would not pass along my concerns or request to speak to you, any manager or production person. I called 7 times and begged her to speak to someone in production. It was apparent she did not know what she was talking about. I just wanted to speak to someone who did. Rashida would not transfer me, request anyone to call us back, nor allow anyone with the proper knowledge to get on the phone to chat with us. I called so many times, she stopped answering the phones, but not before she laughingly confirmed that I'll never speak to anyone else in the company. She said verbatum "I answer all calls, so you have to go through me". You guys wasted several weeks of our time, our clients' time and your staff's time because she was being a bratty hall monitor regarding our request to speak to a knowledgable person. One 30-second chat with a production manager or you could have saved everyone dozens of emails back and fourth, several phone calls, and almost a month of wasted time. As to your comment about our files not being setup properly. I'm glad you mentioned that, because we are a design studio and do this for a living. All day, every day. By the way, you're the ONLY short run card company that had issues with our files. I mentioned in my first post that I keep detailed records, so here we go. Here is just one example of an email exchange between your gatekeeper and myself. http://cl.ly/R4Vt The very first email she sent me on Feb 15th stated that you run cards with a dye sublimation process. You better believe the first question we ask our print vendors is about their process and equipment, file submission and specs. Get real Jocelyn. In the link above you'll see that we sent files setup for Dye Sub process, because that's what we were told - by someone without a clue. You'll also notice in her apology, she states that YOUR printing technology was incapable of producing the job. It took a month for your crack-team to figure out you don't really do dye sub. It's really kind of sad. She attempted to provide instructions on how to setup our files? HA! I wish you could have heard Rashida talking print tech with our Creative Director - it was a conversation I would have loved to record. You can't be serious. Her attempt at asking us to adjust the file so you can try to run our job bush-league, different than what we spec'd, different from what the client wanted, and certainly opposite from what we were told in the beginning. Nice try. And just so we're all clear, you did pre-auth'd the card. Would you like me to share the emails where Rashida said our card was "never charged"? I'm sure you know how this works, but I'll explain just so everyone's clear. I saw a pending charge that I didn't authorize. I realize that a pre-auth does fall off after several days, but you know damn well that from the card holder's side, we cannot tell if it's a pre-auth or charge. Only the merchant side knows that. Nice try. You also know that a pre-auth holds funds and they are not accessible. Normally, as a new client, that would be fine, but I wasn't notified that you'd be doing that. Little rule of thumb: if you charge (or pre-auth) someone's card without them knowing about it - be prepared to catch some flak. I just realized I used the word "damn" above. I would like to preempt your next reply pointing out a curse word again. If your staff is offended that someone is so frustrated they have to ask "Do you pull this shit with everyone?", then maybe you should look for staff with tougher skin, or ones who know what they're talking about. Or just stop trying to make it look like we didn't setup our artwork correctly, or that I 'cursed' out Rashida in a vulgar manner. Grow up, pay attention, be knowledgable and honest - and you won't have others calling your sales tactics "shit".