Quality service, affordable, and consistent. They also pick up and deliver at my office which is…read moreconvenient.

Unreliable and not very effective communicating with customers or doing their job of getting stains…read moreout. Had to wait 6 weeks to get my still stained comforter back.

First time ever going there, my dryer broke down and I had six loads to dry the lady that works…read morethere, so sorry that I didn't get her name, she's the lady with the dreadlocks, so helpful, so nice, so funny, refreshing to hear somebody talk about how much they enjoy their job and her attention to detail is amazing. Whoever hired her made the best decision ever for that business. She deserves a raise for sure. Y'all have an amazing employee you're lucky to have her. I wish there were more than five stars to give

Had enough. The location on Bell near Plains…read more Dryers are hit-or-miss if they work. Manager Alice (?) is rough as a cob. Never apologizes and will accuse you of misusing the machine. We waited 40 minutes and the load was wet and cold. Guess we are too stupid to use it? After 6 years of using this location. One visit was quite busy and 8 dryers were full and done, all with drop-off tickets taped to the door. I had to get the manager's attention (Alice) as customers couldn't use the machines. She was in the room, doing something on her phone. We were there 45 minutes and the full (and dry) drop-off loads just sat there throughout. No apology... instead she acted as if i was bothering her. Not doing it any longer. We have used this location many years. Just not worth it any longer.

This dry cleaners is outstanding ! They have done and…read moreexceptional job on my clothes! I am very satisfied with their service. The staff has good customer service with a sense of urgency. Management is aimed to please. Thank you for the great service and the warm smiles! Efrain Rios.

Well, unfortunately, there's not a -0 star to select! That's what I would have to rate this place…read moreafter damaging and losing my husband's clothes! The owner refused to take any accountability and then proceeded to trespass me. The new ownership is horrible. Nicole Thompson should be ashamed of herself!! I Wouldn't trust Fillmore cleaners now with my dish rag!!

I've have used Rattan for several years and I'm just getting around to writing a review…read more The people there have always done a great job taking care of my dry cleaning and laundry needs. they are the best. After searching for a place that could handle my clothes and be fast and accommodating, I found Rattan Cleaners. they have never let me down. A few times I had unexpected out of town business trips and needed quick turnaround of my clothes. they did their best to make sure I had them in time for my trip. Great people and great service.

I am a loyal customer when I find a business that goes that extra effort to keep customers. I…read moreforgive small inconveniences because I know that they will happen from time to time. My first review of Rattan Cleaners was long overdue and after they had been so customer oriented of the last several years. Things have changed. I used to take my clothes (shirts, pants, and occasionally a suit) in every two weeks at 7 am on Friday morning and they were ready by 4 pm that afternoon. I started going to work earlier and decided that Thursday afternoon would be easier but it meant combing home and changing and gettin the clothes to them before close of business. One day I had my clothes to them around 5 and was told that they had to be there by 3 pm to get them the next day. OK, I hadn't been told that before, but would make the effort to get them to them by then. So, I started dropping my clothes off at noon when heading back to work after lunch. Today, I go in to drop my clothes off at noon and was told that they won't be ready until Friday. I asked why since I had been told that 3 pm was the cut-off for next day service. I was told that they might be but it would be unlikely that they would be ready. So, while I had inconveniences in the past that I could handle, this is the final issue. After I get these back, Friday it seems, I'll be finding another cleaners. Hopefully there are others close by me that offer one day or same day service and will work to make me their loyal customer.

Dropped my laundry off came back 8 hrs later to pick it up and it was not even touched. I was told…read morewhen I dropped it off of if I paid the extra money I would have same day services. This place is a scam. I would recommend looking for somewhere else that offers a drop off services.

Very clean, and it's easy to use the machines. The staff is…read morekind and are willing to help if needed.

I went here on a Saturday night. It was really crowded. They had plenty of washers and dryers. I…read moreliked that They have lots of double loading machines along with regular washers. There is an attendant on duty. She was sweeping, emptying trash, and keeping an eye on everything. There are 3 TVs. One TV was on kids shows, one was a movie, and the other wasn't on. There was also a restroom.

I started to get my drying cleaning done here after such a terrible experience at another dry…read morecleaning place. After the first couple of times, I was sold. The prices were reasonable (blazer 3.59, suit pants 3.19, skirt 2.99, shirt 2.69), items were ready the next day after 4, and they did a pretty good job. The lady at the front is very pleasant and knew my name the second time I was there.

Have used Northside for years. Always quality service, friendly service. Very reasonably priced as…read morewell.

LONG REVIEW - North Side Cleaners on 24th…read more We had been using this place for almost two years for all of Rene's button-up shirts, jeans, sport coats, and my dresses--usually about twice a month. Back in November, I took in one of my fiancé's newer sport coats, the one he specifically bought for his 40th birthday in April. We picked it up along with 10-15 other items, all in the usual clear plastic bag. The first week of December, he goes to wear the coat--and it's completely shrunk. It was so noticeably smaller that we even double-checked the bag to confirm it was, in fact, his coat. That following Monday, I called North Side and asked to speak to the manager. I was told the owners only come in at night around closing time. I asked to leave a note with my number and details about the issue. I didn't hear anything back. On December 16, I went in person and spoke to one of the employees, showing her the collar to illustrate how badly it had shrunk. She took the coat and said she would speak to the owners and that they would call me. Two days later, I followed up. She told me the note she left was still in the back--untouched. At this point, we were about to leave for a cruise, so I waited until we got back. I then called again on January 2, 3, and 6. I spoke with two different employees, both of whom stood firm in denying that they had washed or caused any damage to the coat. Still, I had not heard from or spoken to the owner. I started doing some digging to figure out who the owner was. I tried to message Ivan Torres, who I found listed as the owner, on Facebook, but he didn't accept messages. I then found his mother and messaged her on January 18. She called me, and we discussed the situation over the phone. She was kind during that conversation and explained that her son worked out of town and wasn't around often, but she assured me she'd speak to him. She also claimed that she and the employees had looked up the coat and determined it had been discontinued four years ago--when in fact we had purchased it in April 2024 at Dillard's. On January 24, I messaged her again for an update. She replied, saying her son wasn't around and that she was too busy. On February 4, I followed up once more, since I hadn't heard back. She called me, and we were on the phone for about 30 minutes. During this call, her tone changed. She insisted her employees did not shrink the jacket and said she didn't understand why we thought it had--because to her, it looked huge. I kindly explained that Rene is an XL and that even by looking at the collar, the shrinkage was obvious. She told me the workers had ironed it and it looked good and "huge." I reiterated that we had been loyal customers, often bringing in multiple items at a time. Her tone became less friendly, and she mentioned that none of her employees wanted to speak with me because I was "too demanding." We paid over $600 for that coat and had only worn it a handful of times--of course I was going to be persistent! She also said I wasn't the first or the last person to make this kind of complaint and, honestly, they didn't care. Eventually, we agreed to meet at the shop so could try on the coat in front of her and show how it no longer fit. I never heard from her again. On April 4, I messaged her saying it had now been two months and I was still waiting for her to follow up. She read the message and never replied. At this point, I've taken it as a loss. It's disheartening, especially because as a Hispanic family, we intentionally support other Hispanic-owned businesses. But their complete lack of accountability and customer service is unacceptable. I decided to write this post after seeing announcements for new "Coming Soon... North Side Cleaners" locations in two different places. He picked up the coat--of course, nothing had been resolved. I will attach screenshots of messages and call logs. Please be cautious when using this place.