Lots of experts；however，your questions and doubts are not allowed to be mentioned. Their price is…read moreapproximately 50% higher than middle prices. 108 dollar per hour for their labour Generally，here is for rich people. If ur case is not filled with money，do not go there. I asked too many questions，they said that it is hard to communicate. Then，they cancelled my service.

Have been dealing with Jim's auto for about a year, and had them do a safety for me when I bought a…read moreused car recently. I had a strict timeline for getting my car road worthy since I was planning a big road trip shortly after acquiring it, which they were able to meet however I did have an issue with one of the repairs while I was away in the US. After calling Jim's in a panic they assured me their work and parts did have a warrantee and there wouldn't be any out of pocket expense to me to get the car repaired again. The crew at Jim's especially Steph went above and beyond and would call the mechanic in the states to get updates on my car because he yelled at me every time I called him, and then handled payment for everything to fix the problem. As a side note I also purchased tires from the OK Tire next door to Jim's which they made very easy to do and were able to do to help get everything done on time for me at a better price than Fountain Tire in New Sudbury offered me. Really appreciate Steph getting yelled at on my behalf and doing everything to remedy the issue for me!

Have yet to have a decent experience with the sales staff. Been here three times. Twice for a new…read morecar and couldn't get any to talk to me. Third time drove in from out of town to look at a certified used car (called and emailed first). After the hour drive in, the car was no longer certified.

I walked in here at 9 a.m. this morning without an appointment with my parking brake locked up and…read morewent to the service desk where unfortunately I don't know her name but I believe she is the only female in the service department there. I told her I didn't have an appointment I had car troubles the night before and had to stay in a motel & I believe it's just my parking brake that's locked up that needs to be released. She said she could probably get me in this afternoon definitely tomorrow morning. I told her I was on my way home to Toronto last night when my brake locked up and I had to CAA it there and stay the night in a motel and if it was all possible I would really like to get home today but I understood if it wasn't possible. She then talked to one of the mechanics (again didn't get his name) but he took my Jeep inside and by 10 a.m. I was on my way home with a fully functioning parking brake again and smile on my face and no money out of pocket. I was blown away by the customer service! They helped me out so fast and at no charge! You don't get service like this in Toronto. I wasn't expecting it but it made my day. I just want to say thank you to that woman in the service department and that mechanic in the service garage for getting me on my way. This Chrysler dealership has excellent customer service and excellent mechanics, and although I didn't try them there was a couple of dozen freshly baked cookies on the counter. You just don't see this in Toronto. Thank you Laurentian Chrysler for restoring a little faith back into dealerships for me. Cheers!

Traveling from the USA, we needed same day service to replace a bad tire on a Ram van. Canadian…read moretire said no one would be able to get to us for a week to put them on anywhere around Sudbury. We Called OK Tire and they were awesome. Jeff checked to see if they had the tires and they did (at a good price) and had put them on for us within an hour of our calling them on a Friday. We were so relieved to get this done and can't recommend these folks who have a definite can-do attitude!

I was in Sudbury for a two day work trip and rolled over a nail. Every local tire shop was closed…read moreat 6 except for Canadian Tire who wouldnt see me. Jim's OK Tire responded to my emergency tire repair that very same night by email when I left an appointment request and I was seen the very next day! Even with appointments John at Jim's OK Tire had my vehicle back to me with a repair in an hour! Thanks Guys!

lost my oem parts and charged me additional for their negligence. scumbags…read morelost my oem parts and charged me additional for their negligence. scumbags Wouldn't own up to it ; waaah waah labour rates

I have been going her since 2016. I have always received great service and the work done is…read moreexcellent. They are compassionate about my issues and never dismiss me. Sometimes being a older lady, it's hard to get good service, or technicians that try to understand or fix the issues. I've never had bad service, in fact I would prefer to go here than NISSAN any day. All of the techs and the admin folks know be by name and look after me like family. I would give this 10 stars if I could Satisfied customer.

They were extremely rude to me and failed to address a problem that was thier fault- perhaps not…read moreall their work is bad but I would stay away as there are many shops that do better work and do not need to treat their customers badly.

We called with an urgent repair, and Alex got us in quickly. He completed the work quickly, and…read morekept us in the loop about everything that needed to be done, and the cost associated. I'll recommend The Muffler Shop to anyone who needs work done.

This is a big tractor truck, RV repair shop. I stopped here as I needed assistance with a shimmy…read more on a large commercial van. I arrived at 8:30 AM - I had no appointment but was travelling westward. They understood my need to get moving and the Service manager Wayne readily took my vehicle in and conducted the service which turned out to be a drive shaft problem that was leading to a failure. They were professional, good service, economical and kept me updated as the repairs took place. If you need this type of repair - stop here!