Carol Barrera is the best coordinator. She walk me thru the process with ease. I'm happy with the results. Just be patient and Jim Adler and associate Will make it happen. read more

This was the worst experience I've ever had ... I do not recommend them for anything... I have not heard from them one word on my case it's been over a year and a half since my accident it's completely unprofessional and unacceptable... read more

I called him on the day of my accident all they did was send me to the chiropractor never once sat there talk to my witnesses said there was no cameras at the place of business where my accident happened in front of I would call to ask for updates and never would get phone calls back for me I don't feel like they care I think it's all about money read more

One star is too generous to give for the service I received from this business. My case manager was Elizabeth and my date of accident was on May 27,2026. I did not hear from her until a week later after my initial request. I always had to call for updates and her usual response of " we haven't received a police report dear" was standard and the word "dear" was used a lot too. The service was SLOW so I sought another company to handle my case. On June 11, 2026, I wrote to Elizabeth that I will no longer need their service and please send my new law firm a drop letter. Elizabeth informed me that it'll take 2 weeks for that to happen. I called weekly on whether the drop letter has been sent and as usual her " I submitted it the day you asked me to dear and it's out of my hands. That goes to another department ". Frustrated, I asked why she hasn't followed up after each of my call. Same answer. Today, 7,9,2026 I called the front office instead of Elizabeth. Her supervisor informed me that today is the only day that she has heard of my request. My job requires me to be on the phone a lot and never once have I called my customers "dear" in a condescending voice. So disappointed with my experience. read more

I had a slip and fall injury, cut my knee and leg open, neck injury, blurred vision now and Jim Adler promised to help. Wilma Lowe, took many days off, said she could not get them to respond and then after 8 MONTHS tells me Jim Adler decided he no longer wanted to pursue the case, sorry This man is a crook, a liar, and a con man... there were witnesses as well and she did not contact any of them in over 8 Months... he must pay the State Bar plenty to allow him to do this to people for his and only his benefit... I pray to God he goes to hell read more

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Extremely Unprofessional and Negligent. I hired this firm after a serious car accident caused by a drunk driver on September 9, 2025, and their handling of my case has been beyond unacceptable. There has been no real communication, no accountability, and no support from the attorneys or staff. I have had to do more follow-up myself than they ever did. Despite informing them that the at-fault driver may have left a bar, there was no meaningful investigation or effort to secure evidence. I even had to pay out of pocket for my own police report--a basic step any competent firm should handle. Over the last two months, they've sent me to multiple specialists but offered no reimbursement or assistance for over $500 in transportation costs. When I raised the issue, I was told, "We cannot guarantee you will be reimbursed." That level of indifference toward a client recovering from serious injuries is completely unacceptable. Even one of the specialists I saw commented that I should find a new attorney, which says everything about how poorly this firm operates. Their lack of professionalism, communication, and client care has caused additional stress during an already traumatic time. If I do not receive a response by the end of today, I will be terminating their services immediately and hiring a firm that will actually fight for me. Kenesha Byrd 645584 read more

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I just recently decided to work with Jim Adler & Associates, the worst decision ever. Communication is poor, and Customer Service is the worst for an Attorney. The Staff never returns calls, and you can't get a phone call answered for your Life. These two Old men need to stop practicing law and practice how to treat people who depend on them to help them. Start by training your staff on how to answer the phones with some professionalism and tact. I am going to tell everyone I know not to (FAFO) and get your time wasted with these 2 old-ass men. They wasted my time for 6 weeks!!!!!!!! read more

Scammers took 10k away from my settlement didn't do anything for me and could not get in contact with them . Don't waste your time or money

Jim Adler firm doesn't always get you paid fast or at all the firm goes for a settlement and insurance companies slow walks the settlement hoping to hit the 2 year statue of limitations not their fault insurance companies play that game with a lot of firms read more

Do not use this law firm. In July of 24' I was rear-ended at a dead stop while at a red light, went to the hospital, suffered a concussion and also had severe damage to the back of my car. This would appear to be and easy open and shut case, but with Jim Adler, I was strung along with a different person handling my case every couple months only to be told after 19 months that I would be better compensated if they released the case back to me and I went thru the other drivers insurance myself. Upon hearing this I was outraged and never given any indication as to why, what, where, and how in tf I was rear ended at a red light, suffered a concussion, and you couldn't get any compensation after 19 months of leading me on!!! It gets worse, when I last spoke with Jim Adler, they made it seem like all I had to do was called said insurance, give them the claim #, and I would be compensated $3,600!! Still enraged, I was like whatever, at least it's something, only to call Progressive and be told they weren't giving me a dime!!! Still baffled, and furious at this point I have called Jim Adler NUMEROUS times and they have yet to return my call. There is nothing more negligent than someone rear ending you while you were at a dead stop at a red light, however after 19 months of using Jim Adler they got me no compensation whatsoever!!! They lied to me, and have yet to return my call and tell me why they led me to believe something to be untrue when it comes to the 3600...My advice--use another law firm!!! read more

Adler & Associates called my cell phone about a matter unrelated to me. When I called them to tell them they had the wrong party and complain about harassment they hung up. It is clear they do not do any research. If they did they would not have called me. I am guessing this firm is largely engaged in ambulance chasing because surely they were taught proper investigation techniques in law school. If the calls continue I will file a complaint with the State of Oregon and the Oregon State Bar. read more

Garrett Mize and Dora Rodriguez were amazing!!! Definitely recommend them for any issue that relates to injury. Best service and communication from Dora specifically!! Thank you guys read more

decided to hire Adler after a car accident started off very well, communication was good after a couple months was passed on to diffrent employees, called and was assured everything was going fine they were waiting on some paperwork from the drs and hospitals I called them and they told me that everything had been sent to Jim Adler after 2 years I wanted to speak to the lawyer, he had no idea what was going on I would not recommend this lawyer read more

I'm getting bills for my medical appointments and they will not respond to my texts, phone calls and emails. I thought they would handle those from the settlement but I haven't heard anything about that either. It looks like I'm on the hook for several thousand dollars. read more

I have had Mr Ray Cantu, Kawana Childs and Melinda Gonzales working on my case for 6 months and have been very satisfied with my decision to go with Jim Adler and Assocaiates. They take time to always answer all my questions and always get back with me in a timely manner. -Patrick read more

Jim Adler & Associates took my case, but quick to drop my case due to a technicality . I never received any clarification of why they dropped me so I could persue another option. So I researched on my own and find this technicality required some work from them which they were not interested in doing. Jim Adler & Associates firm only deals with insurance companies who negotiate outside of courts. read more

I have an accident last year, I contact this office in Dallas - and did not check the Yelp reviews until now. The insurance company have been ready and waiting to hear from the reps here and Atty Garrett M. This office nor its representatives have responded to any of their letters or emails. I haven't gotten any communication or progress status from them either. This is terrible and this how they choose to treat their Clients. Never will I ever use this office and to think I have another case pending to even consider them, now a chance in hell! read more

Worst law firm EVER they don't care about their clients. I wish i had the option to NOT GIVE THEM ANY STARS AT ALL!! Karina Jurado was my case manager and would react very cold towards any concerns that I would bring up to her nor would she answer my phone calls/emails. She would take her sweet time...it was always unprofessional with them. Also I never did once EVER meet with my "attorney" either.After not hearing back from anyone I had to terminate Jim Adler but they are now asking for 35% of the settlement and 40% if a lawsuit is filed. They refuse to release the contract nor do they want to reinstate me back in. PLEASE SAVE YOURSELF THE TIME AND MONEY FROM THIS PLACE! read more

I called Jim Adler's office to get a free consultation and they told me no money would be owed unless they win, then they would get 35% of the settlement and I could cancel at anytime. I told them I was only looking at $2400 from my car being totalled and I wasn't really hurt. They said they could still take my case and then sent me a contract via text. I signed it and then 2 1/2 hours later I called them and texted them that I wanted to cancel. They said they would see if they could release my contract and if so I would get it in the mail in about a week. I was shocked since their words didn't match what they told me in our earlier conversation that I could cancel at anytime. Even more shocked when I received a certified letter 2 weeks letter stating I owed them according to the contingency contract I signed. The letter stated even if I didn't use them I would owe them 35% of the gross amount received in a settlement in the event there is a settlement without a lawsuit or 40% if there was a lawsuit. They said I didn't have good cause to cancel. read more

my name is Vanessa Guzman I was assured by elida Rodriguez she was great super understanding and helpful made me feel so secure and comfortable!! read more

Unfortunately, Adler farms his work out to hundreds of attorneys. Some have effectively represented others, but we have received absolutely nothing but the reassignment of different attorneys under Adler's name because they are "leaving the firm".... personally, these commission paid attorneys are not working for the best interests of their clients. I'd recommend finding a firm directly outside of Adler's office. A smaller firm will focus on the client's needs. If miracles happen with Adler's office, I will update my review. But after 15 months, no obvious rehabilitation to my injuries that were successful, and poor communication from the firm, I see this as a bad decision. Definitely not worth me building my own case for them to represent me if I am not the litigating official myself. Does not make sense, in my opinion. read more

Dora and Mr James Mitchell have been wonderful. They kept in contact with me, guided me through the process and kept everything realistic. I appreciate these two, great assets to the company. read more

Worst "professional" experience I have encountered in my 38 years on the planet. Garrett Mize and Kathleen Holmes express zero communication skills or empathy for their clients. The system as a whole is flawed, Jim Ader is just a face, he doesn't do anything anymore but delegate to a subpar legal team. I whole-heartedly feel that Jim Adler and his associates did not have my best interest at heart. After almost 15 months I decided to drop them. Any attorney with morals and ethics, hell, just a little human decency would have informed me that finding another attorney to take on my case with Adler holding interest would be impossible, Garrett Mize still made the decision to keep that to himself and look out for what suits him and him only. read more

Worse experience ever. No return calls or emails. Beware. It has been 2 years since my accident and no one has reached out to me in over a year. I wish I had never signed a contract with them. PLEASE read before signing. I will probable end up having to pay all my medical providers. read more

very satisfied with my case. Dora was great. she handled everything gracefully and timely.

OUT OF THE 27k settlement i only got 5k back LOL.... 2 years later. On top of that they sent me to their useless chiropractor who only made my back pain 1000x worse so I'm basically stuck with chronic back pain for the rest of my life and 0 treatment. read more

If I could give 0stars I would. I was in a wreck with an 18 wheeler in 2019. Signed my papers with Jim Adler within 3 days of my wreck. Within 2 months of my wreck, they had already handed my case off to another attorney agency (Link & Associates - another worthless law firm) & once my case was over, I still had to pay them even tho they didn't do anything! That's crazy as hell. If I could go back, I would have definitely called Godsey & Martin! read more

I wish I had read all of the reviews before retaining this law firm. I have never had a car accident but since it was a commercial vehicle, totaled my car and injured two of us I decided I needed someone who could guide me. My first case manager never returned my calls or emails. After pestering them enough I was told I had a new case manager, Nettie. So far she has at least answered my questions and somewhat walked me through the process. We will see how this plays out and if they take care of us, their clients. Once you sign all their paperwork, which comes right away, you must continue with this firm or they will bill you. I suggest you speak with a couple of firms before choosing who you want to represent you.0 read more

I hired Jim Adler I thought but was farmed out to another attorney. I have provided all the information requested and done everything I have been directed to do. I cannot even get a response now from the attorney they farmed me out to or the case manager that was assigned after the first was let go. The email/text/phone number I have been using this entire time has now be deactivated. So I have no communication with the office. They have not provided me with any update since the day of the accident. The only party of firm that I have seen pay for anything at this point is MY OWN insurance company. This was after another individual hit me and my daughter head on and totaled my truck. This was not what I expected when I called the Texas Hammer. I have not spoken with Jim Adler once and I had to request a meeting with the attorney I was farmed out to and had to go to his office in Dallas to meet with him. I have not received a single call from anyone since hiring Jim Adler to represent me and my own insurance is who they have gotten to pay for any medical bills as well as my truck that was totaled. i thought that when you hired an attorney to represent you that they read more

This is the worst lawfirm you can possibly use! Don't do it people! They literally drag your case out till the deadline they have to settle. Trust me I'm a current client trying to have my case pulled from these idiots. Screw jim addler read more

I hired Jim Adler over a year ago. Very little communication. They don't return phone calls in a timely fashion if at all. I will not hire this attorney again for anything. read more

They lied and deceived me. Now they refuse to release my case. I told them I was injured in a semi truck collusion and that I have just recently filed a lawsuit. Would they take it over, and they said yes we want your case. It got sent to Dallas. Dallas did not want the lawsuit because they claim I already had an attorney working on it, which is not the case. I told them no. They are the only attorney. They said ok. We will then most likely transfer it over to our litigating department. She lied and deceived me. She requested to Nadler's office staff that they do not want to handle the lawsuit and they want it released. She told me one thing and the office staff of Nadler something differently. Then they said you filed a lawsuit so we do not want it. So that is fine, but they refuse to release my case. They have held on to it for a while and they tell me they will get to it when they get to it. I have called many times, sent emails and voice messages. Nadler office staff said for me to call them to have it released, but they refuse. They are taking me hostage. Today I begged them to release it so I can seek treatment but they refuse. Their communication is very poor! It seems like they hide from their clients. read more

My case took 25 months to close. There was no communication what so ever between my lawyer and my self. It took me having to call the office several times and leaving many messages to even get a call or email back. The only time the lawyer himself called back was after I left a voice mail to the supervisor. If you are a small fish they don't even look at you. They send you to doctors of there own choice which never helped me. I was switched to 3 different case managers and the only way I ever knew I had a new one was to call the front office. After receiving my check on the 12th of January, they posted the date for the 18th. So I still have to wait 6 days to get my money. The communication was just horrible and I would never recommend this company to anyone. read more

Absolutely horrible. They talk a big game on advertisement but completely can't back it up. Went with Witherspoon law firm which absolutely saved us. Highly recommend her. read more

My Son and i was in a head on collision the day before Thanksgiving after we made dressing for Thanksgiving. we loaded up about 6pm and set off and 10 minutes later, we are fighting for our lives. We we're traveling 60mph and enter a intersection and the next thing someone is trying to beat the light didn't see us and entered our lane colliding head on. They called in Care flight for us both and landed 2 helicopters next to us as we we're seriously injured I suffered a broken sternum and all my ribs on my right side and my right foot was broken and crushed, my heel was shattered, and bones had to be replaced screws added and almost 2yrs later i can't work yet because my foot and leg swell up and im in pain for a good while afterwards . My sons seatbelt tore both of his intestines, and was bleeding internally and almost died and he was taken to emergency surgery and they removed his colon. Nobody in our family knew what happened until 4 am. We were in bad shape when we contacted Jim Adler and was lied to from the start. Not one time did anyone from this office come to meet us and see the condition we was in or take pictures of the car or anything ,because the other party admitted fault and they was going to get the max allowed for both of us and then really the only work was done by the poor lady calling and asking can you take less because there isn't enough to pay everyone..That's because the hospital bill for us both was almost $500,000 alone and not including having to see other doctors or the care flight which was $50,000 each, what was available was $260,000 the man told us both that it would be bad business for the Attorney to make more money than the client. But I guessed that all changed when they realized it wasn't going to be a big money pay off, I can imagine how differently I would be treated if there was more money to be earned. Well let me tell you we received $14,000 less than they did. They called every person that was getting money from us to take less money for their services. And they were the ones who saved our lives only so they could make $14,000 more than each of us.best example is hospital bill.$250,000 for 1 of us they agreed to settle for $15,000. Jim Adler $45,000 agreed to settle for $43,200.i would not recommend any one to call the hammer he's hammering you and me.Funny thing is he never even shook my hand or introduced himself to me because he never bothered to come see us, we was told don't worry about your bills we will talk with them and when we kept getting calls for careflight,hospital,etc. Then they said you should call and let them know your situation.. My 1st and worse lawyer experience. I'm disabled from the accident, in and out of the Dr.office, psychical therapy you name it. This law firm well tell you anything to get you to sign with them and then leave you to rot. After we hired them on it was months later I would call and leave message after message and to only get no response from them. Until I finally blew up and left a pretty serious voicemail explaining to them that we are in completely in the dark, don't know anything of what's going on. I called and got the police report and paid for it and sent copies to the insurance company. Plus had to correct the police report because they had us in the wrong vehicle. So that was another thing they didn't have to do. No communication from them and had to go through multiple people just to get a hold of somebody that knew anything about my case. My son experienced the same treatment as I did from Jim Adler and associates. read more

Not responsive, not reliable. Josephine Herrera was our case manager and not only was she rude and stressed us out. But ignored our emails and calls, showed no interest or sympathy when going through a difficult time. 0/10 stars. read more

Worse attorney outfitters ever! Over 2 years still no payment from settlement! I would not advise anyone to waist your time on this attorney! read more

my name is Mark M. I wanted to provide a review for my Case Manager Virginia Monroy. I appreciated all the contact I have had with Ms Monroy. She was very courteous and professional. She did a great job going over my case with me and answering my questions and explaining the process that will continue with my case. She always made it clear that she would be available to speak with me if I had any questions or concerns. I thank her very much for her help and support. Thank you read more

I wish I had read all of the reviews before retaining this law firm. I have never had a car accident but since it was a commercial vehicle, totaled my car and injured two of us I decided I needed someone who could guide me. My first case manager never returned my calls or emails. After pestering them enough I was told I had a new case manager, Nettie. So far she has at least answered my questions and somewhat walked me through the process. We will see how this plays out and if they take care of us, their clients. Once you sign all their paperwork, which comes right away, you must continue with this firm or they will bill you. I suggest you speak with a couple of firms before choosing who you want to represent you. Now since the other party is pushing back, I have been told that I have to be referred to another attorney because they do not litigate out of the Dallas office. I am not feeling very good about having someone who is taking care of this case. Hopefully this new person will be able to help me. read more

If I could give a ZERO rating, I most definitely would! I hired them as soon as I had my accident April of 2022 and they assigned someone to work my case and the lady WENT ON VACATION before getting my police report from the station and kept saying I wasn't able to go get it and saying she was sending her assistant to get it yet it but when I called the station , they inform me that nobody has been there to get it so it was never got picked up in the time it was supposed to. Also sent me to their chiropractor who didn't help at all. No help at all! read more