I was stranded at home with my 2004 BMW parked on the street across town since it stopped running…read moresmoothly. I thought I may have needed to have the engine replaced for thousands of dollars. Matt, the owner, picked me up at home, took me to the car, ran the codes, and figured out the issue was a loose air intake duct. He tightened that and my car was good to go! If I had gone to anyone else, like a BMW dealership, I'm sure they would have taken advantage and overcharged me for a simple fix. I'll be having all my cars worked on at Vaughn's. He's earned a lifetime customer. Best experience I've ever had with a mechanic... Honest and dependable! That's what you want in a mechanic shop and that's exactly what Matt and Vaughn's delivers!

Matt is an absolute angel!!…read more The steep pitch of the Ichiban exit (yes I was driving at a normal speed and yes others have had the same trouble! - but no, the restaurant hasn't fixed it ) caused my car to bottom out and knocked my bumper RIGHT OFF!! We heard a bang and a scrape so immediately pulled over in to the first parking lot, which happened to be Vaughn's Automotive. We called the 24 hour emergency number and Matt came right over to help us! He patched us back together so we could safely drive until we can get a more full repair. He was competent, he was kind, he was helpful, and he was funny ... he took a bad situation and made it as good as we could've hoped for. This is a great and honest and kind man! You can feel confident about placing your trust in him! I drove from Rockford to visit my daughter and thanks to Matt, we still made it to line dancing!!

The owner's ego though. I was driving and rolled my window down, because it is perfect weather to…read moredo so, and he literally yelled at me asking if I have a problem. I am sorry, but apparently you cannot roll any windows down and listen to music while looking at your surroundings because he may think you have an issue. I hope you do not have any kids or grandkids. Your a grown adult yelling at a stranger who is half you age, if that. Don't worry, you know it is him with his license plates being TOPSHELF.

If you want to be taken advantage of, this is the place to go. I don't usually leave reviews but if…read moreI could give this place negative stars, I would. It's not the same after Jeff left. Jeff was honest and had good business practices. Gale is not and does not. My grandfather has taken his vehicles here (when it was still Jeff's) for over 20 years. Gale just lost business from us and all our family.

My son was having car trouble and they got us in the next day and said he needed a certain part,…read more but they don't put used ones in. So they charged a very minimal price and we were happy with their service and friendliness

Wouldn't have my car worked on any other place in the state! Great owners, friendly environment,…read morehonest people! They will even pump your gas for you! Great convenient store full of soda, snacks, freshly popped popcorn, coffee and more! Also have a nice location downtown Dubuque that is easily accessible near different businesses.

It's clean and the washers work well. U need a notepad so people can let you know when dryers…read morearen't working so they can get their money back.

Easy experience for getting my son's outfit steamed for a family wedding and good/friendly staff.read more

Convenient and fast. Good for alterations and repairs. I recommend this establishment.read more

I went recently, planning to drop off some pants that a seam had opened a couple inches. Sun…read moreimmediately took them and in one minute had repaired them handed them back to me! That service was above and beyond what I expected. Thank you!

Mr. Sanchez and his very capable crew are just finishing building a wall, a mailbox and seeding a…read morelarge area of lawn. They have been professional, polite and quite hard working throughout the last two days. I am thrilled with the results. I hired Sanchez Landscaping because I've seen his work around Dubuque for the last 3 decades and have always been impressed. Up next: a unique driveway. Would highly recommend Sanchez Landscaping.

She always does a great job. Reasonable priced. Ready when promised. Always busy. I can sew. I hate…read moremending now that mom is gone I take all my mending to her and it is done quickly.

From the owner: We'll Fix 'em tailorread more

I love quality customer service, good pricing, and experienced, knowledgeable staff. This place…read morechecks all those boxes. Led by the extraordinary Michael Tokarz (store manager), this place gets it. Great selection and their customer service are at a unique level. I am grateful to Michael for his taste in fashion and the versatility that he stressed. He set me up with great clothes for business meetings and absolutely nailed every one of them. I needed some new biz outfits for work purposes, and he crushed on so many levels. Whether it is business or casual wear, visit this place, they won't steer you wrong. And, ask for Michael, because he knows his stuff.

The customer service at this outlet is second to none. The manager Thackery does a great job…read moretraining his staff. They are all very attentive and committed to making the shopping experience great.