Was Insured with this office for 6 years. Every-time I entered the door to delete a vehicle or add a vehicle or to make a payment there was a new person at the front desk that did not know what they were doing and had to ask for assistance at every click on mouse. Never once did I ever come across the " Jim Shea " owner. I received a cancellation notice in the mail for non payment. I had moved and changed banks my old bank account was closed and I was set up on auto-pay. I didn't receive a phone call just a letter in the mail that was delayed because I had moved. So I stopped by a new State Farm office a few miles from my new home and decided to shop my old policy, He claimed I had two speeding tickets and picked up the phone and called Agent Jim Shea, as soon as he gets off the phone he said he couldn't write me and to call my old office he also mentioned that he was just getting ready to leave for lunch. So I asked the office in Harrison to reinstate me and another email arrived saying since you were looking elsewhere we cannot reinstate your policy. There are a lot of Insurance Agents around the Harrison Ohio area I would suggest that you avoid this office at all costs. I paid premiums for six years never put in a claim and I feel like I was treated like a second rate citizen. read more