Despite the foam that was sprayed prior to Sean's visit, he still got to the nest…read more I am bee free!! No scent, pet safe. Worth every penny.

Sean from Swat Pest and Wildlife was absolutely fantastic! He responded, almost immediately, to…read moremy after hours request and answered several questions during that phone call. He arrived on time to the non-emergency appointment scheduled a couple of days after my initial request. Sean was very knowledgeable, patient, understanding, and took the time to answer all of my questions and to inspect bugs that I had never seen before. To my absolute horror, he confirmed that my house indeed had termites and that my c.1890 fieldstone foundation was allowing mouse entry. For a small business, the prices are actually a little more cost effective than larger extermination services. The termite treatment lasts 10 years and is transferable. Pets and my disability were taken into consideration during the initial, specialized treatments for termites, spiders, and mice. Because the house could not be "bug bombed" and certain areas couldn't be treated, he returns every 3 months for monitoring. He notifies me a few days beforehand to let me know when he'll arrive and always takes the time to answer any questions. If you're ever in need of an exterminator, Swat Pest and Wildlife is definitely the one to call!

I've had Ford's for many years and for the most part have been happy with their service. When I…read morewas not they rectified it almost immediately. But I'm writing today to say that my lawn, this year, is the best i've ever seen it looking. I don't know what they're using, but i just hope they keep using it. Also the communication continues to be great.

Did anti carpenter ants work.It was done fairly quickly and they cleaned up afterward, Have had…read morenone since

Kevin, one of Colonial's licensed service techs, was thorough and honest. Plus, he had good news!…read moreWe don't have an active termite problem. Then he showed us a simple way to monitor for new activity. We are very relieved and highly recommend Colonial Pest.

I am a long time very satisfied customer. In todays' world it is very rare to always receive…read moreexcellent service, Colonial pest does what the promise. Very professional and reliable.

Excellent response, and he guarantees his work. He came back 5 months later and no charge. Very…read morefair pricing.

I worked with Mike back in 2020 for my initial mice issue and I asked him to come back to help with…read morewhat I thought was another issue with mice. I initially reached out to a few other companies, but they wanted to have an estimator come first and then they would send out a different technician to come to take care of the work. This was going to be a 3-4 weeks process so I decided to go with Mike who I had worked with before (Note. not knowing what the potential costs would be). I am so thankful that it didn't work out with the other companies and I chose Mike to come help again. We worked out a good time for him to come over and he helped determine what my issue is and even mentioned that I could take care of the issue myself instead of him doing the work and charging me for it. That is what I call FANTASTIC and HONEST service. Instead of doing something and charging me for the work, the whole transaction felt more like a partnership which I love. Mike has just made me a lifelong customer of his and that's saying something as I am pretty skeptical about professional services. Thank you Mike for being such an honest businessman. Happy to refer you to anyone in need of pest control. Note. this could be one of the longest reviews I have written before but it's worth it to me to share what a great experience I had.

Lance was very prompt with his response to my inquiry, was professional, flexible to our needs, and…read moredid a fantastic job getting rid of our unwanted guests, even inspected our home's exterior and discovered a second nest we hadn't even noticed! No extra charge!

Haven't received a call back on possible recurrence but seemed to do a good job. Nice gentlemanread more

Steve and Will are very professional and courteous . They take care of any pest problem I might…read morehave . Easy to talk with . Great job guys !

The technicians have been helpful and very knowledgeable but we ran into an issue yesterday when a…read moregel bait was used indoors and not included on the report afterward. We have a 4 month old puppy who is into everything and started licking/chewing the baseboards near where ants were prevalent indoors. When I called, Stephanie was less than professional and seemed annoyed that I had concerns. No matter what I said, she dismissed me, argued at every turn, and didn't apologize until I told her how frustrating the conversation had been as a concerned parent. Even then, her apology was "I'm sorry ma'am. I do understand but like I said...." She just kept reiterating "Ma'am (condescendingly) baseboard treatment is standard with all of our visits." Mind you, we've never had baseboards treated before this visit. Treatment has always been on the exterior and they've only ever iterated that kids and pets be kept indoors. Stephanie said the stuff he was putting down inside was the same as what he put outside (bifen) when I called back this morning because my puppy was vomiting and refusing food. After speaking with Jose and describing to him (as I tried to do with Stephanie) what I saw the technician use, he said it wasn't bifen but was likely gel bait (not at all what is used outside.) I was going back and forth with the vet and DeBug all morning trying to figure out how emergent the situation was and when I finally was able to speak with Jose, he helped calm my fears and let me know what the product actually was and how the call should have been handled. I do appreciate his professionalism and approach to feedback from a customer. As I told Stephanie, I was trying to work toward a solution and share my frustration as a mom of young children and dogs. I am unsure if we will be continuing service because, although Jose handled things well, Stephanie is the main point of contact it seems and needs more training or a spa day before she interacts with worried customers again. The screenshot I've included is an example of how the phone conversation went as well. Weird (inaccurate) responses and entirely missing the point of what I was asking. For what it's worth, our puppy is alive and well, eating again and no longer vomiting, so that's a relief.