I took a silver ring there to get resized last week. The people there are polite, however when I…read morewent to pick the ring up at 11am I was told it was still being cleaned, It was not even touched yet and found it odd that it would be cleaned before it was going to be cut and soldered. Come back at 4pm. 4pm I'm told many people came in and it wasn't done. They will call me. Next day nothing. So I use messenger and say I want to cancel if its not being worked on. Later at 7pm I get a message its done. I get it today after I wait for buffing and the repair looks horrible. 1/3 of a joint is a crack and not filled, there are file lines all over it and gaps and uneven. I've known jewelers and a job like this takes like 20 minutes with a mandrel and vice and then filing and polishing . I don't know if cooks was too back logged, doesn't care about small jobs or what But I won't go back again. I don't need any replies, I took it to another place that said they have to re-solder it all. Went to CR MIllers 10 minutes after picking this mess up, they had it looking like new the next day. IF you want great service take your business there instead..

I took my ring in to have the posts fixed as they were wearing down, after I picked up my ring and…read moregot home, one of the side diamonds had fallen out if it. I examined it under a magnifying glass and there were big chunks of gold missing from around the sides and it had deep scratches over the side. I returned it to the store and they did fix it. However, when I picked it up this time the ring was smaller and the top height and thickness on both rings were ground down at least an 1/8 of an inch and the posts that they fixed the first time were ground down flat again. This is very upsetting when your ring has always sat up higher and now one is almost flat on my finger. WILL NEVER TAKE ANYTHING THERE AGAIN!!!

Gardner-Collier is the first jewelry store from which I remember receiving jewelry. Since…read morechildhood, I felt so special wearing their beautiful jewelry and could not contain my excitement every time I recognized a Gardner-Collier box in the gift pile! Fast-forward 20 years later, while I don't live in Kirksville anymore, I continually order (never had a problem receiving, either!) and stop in to make a purchase when I'm in town. The entire staff is so wonderful and have always gone above and beyond to help not only me, but my family. I completely trust and have confidence in this jeweler and stand by their product and service! My only issue is that there is always too many items in the store that I want to purchase:) This store is hometown business at it's best!

Sturhahn Jewelers care for you like you are family! It's a good feeling when you walk in the door…read more They have beautiful, quality jewelry and collectibles, etc. on display. Their selection has a range in pricing to accommodate clientele. They listen to ideas and create magnificent pieces in addition to ordering items to "wow" customers. Theresa

We bought our wedding rings there over 45 years ago and most recently they designed a beautiful…read morering for me. They are the only jewelers we trust.

Bought a ring from these guys after looking elsewhere and being told it was around a month wait to…read moreget the ring in and resized. They were polite, knowledgeable, and understanding of any and all questions I had. Best of all, they were able to resize the ring in a week. Great turnaround, great product work, and very friendly.

McPike's Pawn Shop is a great place to find jewelry, video games, movies, collectables, tools, you…read morename it, and they probably have it! Very neat stuff at great prices! They were very helpful financially with my family while I was growing up. Now that I'm an adult, I strive to do better financially and shopping here has really helped! Good used quality stuff! I usually always walk out with something! Great family business.

February 2026 As a person that strives to buy from locally…read moreowned businesses, my personal warning is to stay away from Gordons Jewelers, Boonville, MO. In September 2025 I purchased one of their mediation rings ($200+}. The ring broke 4 months after the purchase. When I went into the store (Feb. 08, 2026) to request a repair or replacement, I was surprised by the lack of customer service, as I was told they would "get me a quote" for the repair. When I raised concerns that I just purchased the ring 4 months ago and was not expecting to pay for a repair, they replied that we will have to look at it (they were looking at it, and the jeweler was right there). I again expressed concern that I would be expected to pay a repair on a ring that was purchased 4 months ago. I asked if there was another ring in stock (they did not offer another ring in stock) and when I asked for them to check, they said that there is not another ring in that size in stock. They also did not offer for me to choose a different ring for replacement. When continuing to ask questions, I was told it would be MONTHS before they know IF I would have to pay for the repairs because the company that Gordon's purchased the ring from is in Canada. This was not my first purchase at the Boonville Gordon's (so I am a repeat customer). But this will be my last. Beware of purchasing at Gordon's in Boonville, MO. If you choose to shop there, my personal experience reflects an extreme and disappointing lack of post-purchase support and customer service.

New Raving Fan! As I…read morewas hustling to find a College gradation gift for my son, I recalled him mentioning his want for a higher quality watch. So I prepared to drive to Columbia (I live in Boonville), as I'm accustomed to doing with my larger purchases. Before making the drive, I googled watch stores in Boonville and found Gordon Jewelers. "Audrey" answered the phone and provided insight into their watch selection; genuine customer service over the phone. (This type of great service is becoming too rare in todays retail) I arrived an hour later and had outstanding service from Mark, Audrey and two other ladies (didn't get their names). Yes, I would expect Customer Service to show/explain the product; however I'm extremely excited that I found the watch I need, at a price I like AND got it engraved, AND gift wrapped!!! All within about an Hour! As I was waiting on the engraving, I was shown some (engraved) cross-necklaces that will be awesome Christmas gifts for my daughters. Hey Folks, they have Christmas sales, Check Them Out! I'm so glad I made the call! Thank you Mark, Audrey and the Gordon Jewelers Team! Raving Fan, Raymond Sosa

I have lived in many cities in the US. The best jewelry store and repair bar none is Blue Diamond…read morein Hamilton, Missouri. The owner, John, also is a jewelry designer. He is honest and pricing is reasonable. I highly recommend Blue Diamond. In every way, they are five stars.

From the owner: Blue Diamond Jewelers is a locally owned and operated jeweler and small family business in…read moreHamilton, MO. We specialize in custom jewelry and offer a wide variety of jewelry and services no matter what you are looking for. Our experienced professionals are here to provide you the highest quality service, and the best jewelry you will find anywhere in the Hamilton, MO area. We look forward to seeing you!

Good service. I did have to request further repair of my item (which cost me additional), however…read morethey did it while I waited. Not many shoe/boot repairmen any more.

Hoping Boyer's BootnShoe can repair them using genuine leather and at reasonable price!read more

Rachel and Rob from Betz jewelers professional, knowledgeable, and incredibly customer-focused…read more They take the time to answer questions, educate their clients, and make the entire process feel comfortable and pressure-free. Their background brings a level of expertise and credibility that really sets the company apart. If you're looking for honesty, great service, and people who truly know their craft, I highly recommend them.

Service, selection and Millie lives it. We always receive good service and recommend them to our…read morefriends.