What a hidden gem in Brewster!…read more I was in desperate need of a serious pedicure and couldn't take it anymore. Also, nothing is worse than not having your toes polished in the middle of summer. I know, such a drama queen haha. I woke up this morning in the mood to treat myself to a pedi and with so many options it can sometimes feel very overwhelming if you haven't found your go to spot. Called up a random spot and right away from the voice of the person on the phone (I think she's the owner) I knew this would be a great place to try. I was able to be fit in within a couple of hours of calling and it was SO easy to book a pedicure. As soon as you walk in the same person is ready to great you with a smile. She might be wearing a mask but her smile radiates through. I got there a little early but within moments of waiting and fun music playing in the background, time flies here. Sitting in their comfy pedicure chair with a back massage was just what I needed to relax. The water was at the perfect temperature and she listened to me wanting it warmer and even the shape and length of the nails. This pedicure was so detailed and exactly what I needed. My toes look brand new and I love how easy it was to pick my color. You sit down, pick from their nail color swatch and sip on your favorite little drink. Coffee, soda or water. The sprite was the perfect pick me upper. Bottom line, awesome spot, incredible technicians and super detail oriented pedicure.

I've been a customer here for years (manicures, pedicures, eyebrow waxes, etc.) but my recent…read moreexperience was very disappointing. I scheduled a cheaper appointment than normal to do a nail buff and clearly heard "2 o'clock" on the phone--I even repeated it back while adding it to my calendar, and my husband heard it too. At 12:10 I received a frantic call asking where I was, and when I said I'd be there at 2, I was told 2pm had "already passed." This was obviously a misunderstanding (she said "two" but meant "twelve"), yet instead of acknowledging the mistake, I was told it was MY fault and I had to pay a $20 cancellation fee. This felt unfair, especially since I've often been left waiting 30 minutes or more for appointments here in the past. It seems the salon values their time and money more than their customers'. My nails usually come out average, and the prices are higher than other salons that provide the same--or better--results. Between the lack of respect, inconsistent service, and now being penalized for their error, I won't be returning.

I've had nothing but positive experiences here. The staff is always friendly, and the location is…read moreclean and convenient. I regularly get powder manicures and would highly recommend this salon to anyone. I usually visit during the week when it's less crowded, but if you're planning a weekend appointment, I suggest booking ahead. I've also seen the staff handle even the most difficult customers with incredible grace and patience. Highly recommended, everyone is awesome but Winnie is exceptional

I've only ever gotten a pedicure here but they do a good job. Place is clean and the staff is…read morefriendly--would recommend

I've been coming to this salon for many years, and I've never had a problem until now (which is why…read moreI'm giving the salon 2 stars instead of 1). I hate leaving negative reviews, but this experience was truly awful. I made an appointment to get a dip manicure and ended up having to return a week later to get them redone. I've been getting dip manicures for approximately 6 years at other salons, so I would say I'm pretty well-versed in the process and know what to expect. Unfortunately, my manicure was awful. The first manicure: Instead of soaking the previous dip off, my nail tech only used the electric drill. Some salons do this, so I wasn't too concerned. However, she drilled way too much, to the point where I was in a lot of pain and felt an intense burning sensation. I indicated that she was hurting me, and she lowered the intensity of the drill, but she left all of my nails extremely thin and in pain. That has never happened to me before. Also, my nail tech did not apply a top coat; she used the adhesive that she had been applying between layers of powder (I know this because the glue bottle never left her hand). While waiting for my nails to dry, the nail tech kept touching my nails, which left noticeable fingerprints in all of them. Instead of dipping my nails in the powder, she spooned the powder on top of my nails. Unsurprisingly, all 10 of my nails either cracked or chipped within 24 hours. Usually, a dip manicure lasts me 4 weeks. This manicure didn't last a day. Some of my nails chipped so badly that it took part of my nail with it. I called Gina to let her know what was happening, and she immediately offered to redo my manicure for free, which I was very grateful for. Second manicure: I went back to the salon to get my manicure redone a week later (I had work and couldn't do it any sooner than that). When I re-explained what had happened (specifically the lack of top coat), Gina denied it and insisted that my nail tech had used a top coat. She then started filing off the old dip using the drill, causing the cuticles on 5 of my fingers to bleed. I asked her to soak the dip off instead, so she soaked 2 of my nails. I assumed she would soak the rest, but she didn't. Instead, she started applying the new dip on top of the old dip. I asked her to please remove the old dip before doing the new manicure, and she told me not to worry because she would just file everything at the end and "make it even." I was very confused. Even though the new manicure is 24 hours old in the attached pictures, there is significant growth near the cuticles because Gina redid the manicure starting where the old manicure was instead of doing an entirely new manicure from the cuticle edge. Because I asked for clear dip, you can also see the cracks in the old dip underneath the new dip. Additionally, Gina cut all of my nails really short, even though I said I wanted to keep them long. I asked for pointy almond, but instead I got what looks to be round. I'm really shocked at the quality of both of these manicures. Like I said, I've been going to this salon for many years and have never had a problem. This is the first time I've done dip at this salon. It really seems like they are not confident in the dip techniques. I have genuinely never had a worse manicure than this. Although I'm thankful that Gina offered to redo the manicure, I am not happy with the results. I don't think I can come back here for a dip manicure again.

I just love Gina and everyone at this wonderful salon! All of the ladies are friendly and give…read moregreat mani/pedis and massages. I've been going here for more than 10 years and I don't like going anywhere else. It's clean, welcoming and a good value! I'd give them more stars if I could!

Pro: Finally agreed to a pedicure so this was a first time experience for me. Wasn't too awkward…read more It was kind of a point and click kinda service. Not a lot of chit chat. Con: Even with an appointment I had to wait for almost an hour to be served. 4/5.

I've been to this nail salon several times for pedicures and had good experiences, so I decided to…read moretry a UV gel fill for the first time. Unfortunately, my experience with JIM was not good. He didn't speak or engage at all during the service and cut my cuticle with the drill, causing bleeding. There was no apology or acknowledgment, just silence. I decided to give it another chance and returned for a second visit with JIM but the same thing happened again--my cuticle was cut and bleeding, with no apology or concern shown. I was done now. I originally switched from a salon in Mount Kisco because this location was further and more expensive, but after these experiences, I'll be going back. You truly get what you pay for. I was very disappointed, especially since I had better expectations based on my prior pedicure visits.

Got cut while I was getting my nails done. Within 2 days I had bad infection. I called and there…read morewas no response about my injury.

Came in for a gel mani pedi and the older lady i got was rude. She was rushing me and didn't do a…read moregood job. She kept telling me to stop moving my fingers (I was completely still) and she was getting frustrated which was uncomfortable. It got so bad that the owner came over and finished my nails while they were talking loudly (it seemed like it was about me). She cut two of my cuticles and they started bleeding as well. I left the salon with polish on the skin around a few fingers. I don't think they properly sanitize their tools, I watched them rinse the tools with pedicure water. Disgusting!

The manager at this spa is extremely rude. My daughter just had a regular manicure/pedicure and was…read morecharged $60. That is absurd for a little girl. When I said something he did not want to hear it and told me to go somewhere else that's cheaper. Extremely unprofessional. Do not go to this place with a child unless you like to get ripped off.

Clean, quiet and careful service. I have enjoyed many a good pedicure at Coco Nails.read more

Did a decent job, nothing spectacular, but they are $10-15 higher than every other nail salon in…read morearea not sure why.

They did such a great job with my nails. They did exactly what I wanted and did such a great job…read morewith perfect details! Love them!