I had my chimney swept today by Samuel James at www.sjchmineysweep.com…read moreProfessional, efficient clean and service with a smile. I can happily recommend this company and will use again myself.

Pro Cleaners Brentwood did a fantastic job, worked very hard and I have only good things to say…read moreabout this company. I am confident in saying that anyone who uses their services will be totally satisfied.

We enlisted Pro Cleaners Brentwood to do a deep clean of our apartment, which had not been cleaned…read morein years and had a huge amount of dust and dirt throughout. The team were on time, very pleasant, and did an amazing job of removing every speck of dust and dirt in the apartment. From start to finish, friendly, professional and worth every penny.

My Aunt recently used Regency carpet cleaners to spruce up her living room, dining room and hallway…read morecarpet prior to her 70th birthday party! I was there when the team arrived and they did a fantastic job. When they had finished the whole downstairs smelled so fresh and the carpets looked like new, I couldn't believe it. Everyone at the party asked when she had the new carpets fitted! Highly recommend

We used Molly Maid Chelmsford (West Hanningfield branch) for an end of tenancy clean and it was an…read moreawful experience; despite clarifying in person and in writing that the clean needed to start at a certain time and be completed by a certain time, ahead of check-out and handing keys back, no-one showed up at the agreed time. When I called, it became apparent that it was a franchise arrangement and there was no possible way of reaching the manager of the Chelmsford branch except via email. 3 calls and 2 hours later the cleaners still had not arrived and I was frantic. The reception taking my calls claimed to have no way to reach the manager except via emailing her and they could give me no information on if or when any cleaners would actually turn up. It was highly stressful and inappropriate and although the receptionist seemed sympathetic to my situation, there was nothing she could do. Given that Molly Maid say satisfaction is guaranteed, the way they managed this situation, and indeed how it seems the franchise model is managed, is definitively not conducive to great customer service and I would not use them again. The cleaners eventually arrived 2 hours and 15 minutes after they were scheduled and they finished at the point the inventory clerk arrived. Although they did a reasonable job overall, some parts were clearly rushed and I was charged for elements not cleaned to the required standard. All in all a very bad experience that did not "take the stress out of everyday life" but badly added to it. Avoid.