Always On time. Courteous driver. Clean van. Helpful staff. Everything went smoothly.read more

Noble is the best agent ever he always is polite and courtesy and has great rapport he goes above…read morethe call of duty great first call resolution gold stars

Do NOT use this company! Hired them to transport my mom from Washington state to California. Upon…read morearrival in California they slammed my mom's gurney into a door jam causing 2 very large skin tears. When I brought this to the company's attention, they reviewed the situation, and claimed my mom scratched herself with her other arm. DISHONEST company - and UNSAFE! I witnessed the incident, as well as the new care givers. Extremely disappointed in this company - BEWARE!

I had a terrible experience traveling in a very bumpy van that promised my mother a captain chair…read morefor the ride from New York to Florida but instead they put us in hard chair and no seatbelts. I was not allowed to stretch as it made my disability more intolerable. It cost me about $8,000 out of pocket and it was not worth that amount. The captain chair was promised to us and they kept it for their naps. The TV kept freezing and they were speeding through the states til we got to our destination which our heads kept hitting the top.

Great customer service! These guys are wonderful people, very caring about their clients.read more

From the owner: Sunshine Family Transport (SFT) NEMT is a Florida-based Non-Emergency Medical Transportation…read moreservice provider. Our main priority is to provide safe, convenient, and respectful transportation services to our clients while ensuring excellent customer service. With over 25 years of combined experience in the healthcare industry, our SFT leaders strive to deliver exceptional care to our clients. We work hard to develop strategies that reflect our commitment to providing the highest quality service to our clients. Our mission is to make transportation easy, efficient, and a positive experience for people with physical, medical, and age-related limitations. We provide reliable and convenient transportation arrangements that enable our passengers to move around comfortably and safely. Our vehicles offer spacious and relaxing riding environments for our clients. At SFT, we are committed to treating every patient with the same level of care and attention as we would give to our family members. We offer top-tier service, ensuring our clients reach their medical appointments and other destinations safely, comfortably, and on time. SFT promises safe transport to where ever your medical and personal needs may take you.

This is the first time I used Dolphin Medical transport. The service was great and reasonable…read more Please keep up the work that you do. (Courteous)

From the owner: At Dolphin, we understand each journey is unique & your transportation experience should reflect…read morethat. Here's why you should choose us: 1. Our team is dedicated to providing more than just transportation; we offer compassionate care on the move. From doorstep pickups to ensuring a comfortable & secure journey, our drivers are committed to your well-being every step of the way. 2. Your safety is our top priority. Our fleet is maintained & our drivers undergo rigorous training to ensure your journey is convenient and safe. Trust us to get you to your destination securely & on time. 3. When you choose Dolphin, you're choosing reliability. We understand the importance of punctuality, especially when it comes to medical appointments. Count on us to be there when you need us! 4. We recognize each passenger has unique needs. Whether you require wheelchair-accessible vehicles or specific accommodations, we tailor our services to meet your individual needs. Your comfort is our priority. 5. Dolphin Medical Transport is more than just a transportation service; we're an integral part of the community. Our commitment to making a positive impact extends beyond the road & we take pride in contributing to the well-being of those we serve. Experience the Dolphin difference — where every journey is a partnership in care, comfort, & reliability. Join us in making transportation a seamless & stress-free part of your routine. Ready to ride with confidence? Book your journey with us today!

I needed some assistance getting my grandmother around for her appointments and I called this…read morecompany and they were so so kind. She enjoyed the ride, felt comfortable and safe. We have used them several times now and will again. Highly recommend to anyone taking care of their loved ones and need a little help!

From the owner: Looking for quality and service? Look no further. Experienced in the Non Emergency Medical…read moreTransportation and Town Car Services. Our mission and goal is to provide you with the most friendliest, kindest and respectful experience in transporting you to your doctor and/or event that you have scheduled. Your satisfaction is guaranteed. Call for your ride now.

Horrible patient care. I was in the ER with a blood clot after some prior surgery, where doctors…read moreand staff told me not to leave the wheelchair but others told me to get up to walk. Indeed, they took the wheelchair away while I was being tested for the extent of my problem. Supplies are lacking - I saw IV drips hung with tape on bathroom doors for lack of a proper stand. They laid mine on the bed until a red warning light and buzzer went off. After being admitted to the hospital, they made sure they had my normal meds listed - but they never administered them until I complained. But worst of all, I was told I was someone who would "never be happy" after waiting a day and a half for a cardiologist who was NEVER NOTIFIED that he was supposed to see me. When I asked the nursing staff to find out where he was and when he would be seeing me, they told me I was a "complainer", I should go back to my room and wait. "This is the way they system works." I spoke to the nursing manager, who suggested I leave after signing a discharge paper "against medical advice", meaning they absolved themselves of all responsibility and my insurance would deny coverage. I also demanded to see the staff doctor who never examined me but called for the cardiologist, and she gave more excuses BUT DID NOTHING. After ignoring my repeated requests, 23 hours later I insisted that the nurse call the cardiologist's office (while telling me how annoyed she was that I was bothering her while she had rounds to do) and it turned out that was the first and only time the cardiologist had been contacted! This is not just careless and indifferent. They actually accused me of bothering them for demanding that they find out why the cardiologist they supposedly called never came. And when he finally arrived more than a day and a half later and showed that his first call was the one I demanded from the complaining nurse, there was no apology. And there are little things, too: Patients are supposed to have a choice of meals, but no one ever gave me a menu or a choice. There is something called "SurgiTrak" that is supposed to provided notices of your progress to people you designate, but it has to be set up a week ahead of time and they only tell you about it when you enter the hospital. They require a pre-op test before admittance, but when I came for my appointment, they had no record of it. If you have a choice, go elsewhere for medical care.

I recently had back surgery at the Lake Monroe Hospital. My experience was nothing but…read moreexceptional. From the pre OP appointment to surgery and then overnight recovery I was so impressed. It was clean and efficient and all the staff was super friendly. The Orthopedic wing is only open Monday-Thursday and they limit it to 6-8 patients. There is always two staff on duty so it is almost one on one care. They treated me exceptionally well, were compassionate and checked in on me regularly. My TV was not working and the nursing tech went out of her way to figure out the problem and then swap out the remote controller. The food at this hospital is outstanding. On my last day I had a filet mignon steak, roasted vegetables with Parmesan cheese sprinkled on them, mashed potatoes with gravy and carrot cake. All of my meals were exceptional. I would highly recommend this hospital.