Only positive things to say about JICI! Well run company . Excellent job doing a total remodel of…read moreour .

When we began considering using Homes by JICI as our builder, we were unable to find much in the…read moreway of reviews. Therefore, we thought we should document our experience for anyone considering using them as the builder of their new home. We expected to immediately be offered to view a home that exhibited the quality of home built by them, but that never happened. We were provided the addresses of homes they had built in our area to drive by, but there is much more to a home than the exterior. To us, their initial interest seemed to be getting our name on the dotted line of the Design Agreement, thus assuring them of their money. However, we did ultimately sign a Design Agreement with them and went through the design process. Their Design Consultant was knowledgeable, and we appreciated her expertise. However, the Building Designer they provided us for architectural services announced his retirement soon after we began the process of designing our new custom home, and problems ensued as a result. Communication and response times were slow, unnecessarily delaying the process. We realize many of the problems that we experienced as a result were out of the control of the builder, but they certainly negatively affected the entire design process. We were also disappointed with the response of JICI in regards to issues with elevation, and their refusal to provide us with the details in order to resolve these issues. Though they stated they had final drawings available and would email them to us, this did not happen. They later stated they were part of the Construction contract. We felt it was part of the Design Agreement, and expected to have available to us all details necessary to complete our custom home, no matter what builder we chose. As a result, we now feel it may be necessary to pay for the services of another architect to provide us with these missing details for building our custom home! We were informed by others that Homes by JICI was more expensive than most in the area, but were initially reassured by their reputation for quality and stated attention to detail. During the design process, you will find that they add 10% OH&P (overhead and profit) to the bill of any service you have done by an outside contractor they schedule for you. For us, this included the survey and soil boring test we chose to have conducted, as well the architectural services. Throughout the design process, we found ourselves eliminating details we wished to include in our new home to keep cost overruns down. When it came time to sign the contract for the actual building of the home, the percent for OH&P quoted was over 12% of the actual cost for building the home. We began to question the fair market value of the home that we would build with JICI. In addition, there were expenses added that we felt were part of doing business. We found the terms of the contract "client unfriendly", and ultimately decided not to continue our association Luckily, we found another reputable builder, who immediately showed us one of his completed homes. We were able to walk through the entire house, discussing likes and dislikes, viewing the quality he quoted to us, and making some changes in our plans as a result of this experience, as well. The fact that this homeowner was willing to allow us to traipse through their home exhibited the positive work relationship they had with this builder! Communication thus far has been good. We know there will be issues as we progress with the building of our new home, but we feel these will be resolved more easily with this builder. Ultimately, we will have the beautiful, quality home we wanted for over 20% less! And we added back many of the details that we were unable to afford when building with JICI! Though JICI has a good reputation within the community, it became apparent that their main focus is on the commercial, rather than residential, aspect of construction. As a result of our experience, we wished we had more fully considered our options when selecting a Designer/Builder for our custom home.

We had a power outage and was left without heat. An employee was sent to our home on a Sunday and…read morespent 10 minutes looking at our furnace and said he couldn't fix the issue and charged $250 for doing absolutely nothing. I'd avoid this place and seek help from somewhere else that will actually work for the high price they charge.

I had a new hot water heater and water softener installed. During installation some other plumbing…read moreissues were discovered. GRIDER was the absolute BEST at fixing the issues I had and the original installation! Their prices are fair and were at my home within an hour of my call. Their professionalism is outstanding! Every person on their staff was incredible. Highly recommend ! ! !

We had Distinctive Roof Services repair some wind damage on our roof cap and gutter covers on our…read moreseven year old home. The owner stopped by the day after we called, accessed the damage and within days the crew came, completed the damage repair, double checked the original contractor's work, and re-secured the entire roof cap. We were pleased with the work ethic of the team, the job they did and the cost; and will certainly recommend Distinctive Roofs to others in northwestern Ohio.

Buyer beware! Roofer bids on jobs above skill level then won't take responsibility for mistakes…read more Recommend having an expert view current work they've done before making decision--sometimes the roof looks ok from the ground but that doesn't mean its correct and will protect your home properly.

I would definitely do business with Shemel's again. We ordered new drapery and they measured and…read moreinstalled them. My windows have never looked better! We also picked out new carpet and they came and measured and installed this also. Everyone I worked with was kind and courteous. I would highly recommend Shemel's and their staff to anyone.

Lovely people with whom to work. Many years of experience. Patient. Accommodating. Recommend…read moreproducts within customer's budget. Frank when discussing all options. On time, what a pleasure. Good communicators. If there's a hitch in their schedule that will change their arrival time, they let customer know. The same is true if there's a need to reschedule the appointment and also if a cancellation opens a slot that allows customer to get the job started earlier. We hope they are passing their quality on to their successors; unfortunately, they will retire eventually. Hope it's not soon!

It looks like I have new carpets! Sara and here crew were…read moregreat at cleaning the carpets in my home. They showed up on time, got right to work, and did an excellent job. They put down pads to protect your home, and they are very thorough. Plus, they are professional and so pleasant to work with. I highly recommend you call with your cleaning needs. They will provide an estimate.

Tim's the man. Techs have been sent from Service Professor in the past, never really solving the…read moreproblem. I couldn't understand why I still had some sort of problem after they left. Finally it was explained by one of their techs that they are furnace techs. I have a boiler. I need to have a boiler tech come take a look. I explained the problem to Consumers Powers and asked that they stop sending me furnace techs, I have a boiler. Tim from Pearson Plumbing and Heating arrived the next day. Tim took care of business. He explained what was happening, corrected the problem and informed me on the different options available to avoid lines from freezing.

Tim is an outstanding technician. Our AC was not working in less than 15 minutes he identified the…read moreproblem replaced the problem part and had it up and operational. I will definitely use him for all my heating and cooling issues.

I just wanted to write something about this guy Rob, from this company. He is GREAT!! He came out…read moreto our soon to be home, did a very thorough inspection of our house. I asked so many questions and he was willing to answer them all. I tried to hold back a bit, so he could get his job done but he didn't mind. When he was done, he answered every question I might have. He was very detailed in his report and we even left with the report in hand. That part is nice too. Don't know if you've ever had to wait on a report but it can be excruciating. If you need a home inspection, this is the guy to call. My husband and I were very pleased.