I absolutely love moonshadows. The staff is friendly and knowledgeable and what they don't know…read morethey will look up in their books for you. The ambiance is perfect for their store and I've never met someone who was displeased who has shopped there! I definitely recommend this store

Moonshadows has got to be my favorite place to be. Every time I go in I automatically feel so…read morerelaxed, the smell of incense and the sound of the music. I usually end up buying more than intended because there are so many beautiful, new and unique things, that I can't help thinking "maybe one more, a CD or maybe a dream catcher." Everyone is so nice and welcoming. I even recommend getting an appointment for a reading.

NOT to be TRUSTED. I paid him $15 to change my watch battery. When I returned to pick it up, he…read moresaid, "I set the 'Time' but not the 'Month' or the 'Date'." Honestly I rarely use these, so trying to be kind, I told him, "NBD, I use my phone for that" .... But, then it stopped ticking 2 days later. When I returned to the store, I requested he place a new battery in & asked that he show me the package (so I could check the expiration date). He walked out from the back with just the expired battery he removed from my watch to show me. So, I said, "No, I want to see the package of the NEW battery you're putting in, so I know it's NOT EXPIRED." He returned with his supply (i.e., 2 batteries: both expired 2020). I asked him for my $15 back, and he REFUSED because he said I did not have my receipt. Then, to make matters worse! ... on my Google 1-STAR Review of LIPPA's he lied, saying he "could not find my name anywhere in his computer system" ~ trying to make it appear as if I had the wrong Jewelry Store (funny... He never did ask for my name today; he simply stated without my yellow receipt, he would not REFUND ME $15 for dishonestly placing an EXPIRED 2020 WATCH BATTERY in my wrist watch) A THIEF is a THIEF (thieves always lie; they have, or they get caught) and a LIE is a LIE: a Tiger doesn't change their stripes, no matter how big, or small their kill is. LIPPA's does NOT DESERVE Anyone's BUSINESS, or TRUST. ~ I suppose if I walked in with an expensive suit & tie to buy an engagement ring, he would have had the decency to behave himself better & not steal from someone 65 y.o. on a fixed income. Shame on this man & his mother who raised him.

We live in New York State and went to Lippa's to buy our wedding bands for our October 2020…read morewedding. Buying rings can be an overwhelming experience but Mike and the staff were super helpful on site and thoroughly went over questions such as what we wanted; what was important to us; likes/dislikes; etc - and used that info to narrow the focus and show us options that would potentially work. Both the bride and groom are super happy with the results and Lippa's wedding bands will be with us the rest of our lives. We highly recommend Lippa's.

I like this Jeweler , shop there for years , but it's best to stop by , whenever I try to call them…read more, the phone can be busy for hours...hard to get through. Frustrating , they should keep a second line open for potential customers.

Jewelry, small statuary, watches high-end or low. Excellent service! They even replace watch…read morebatteries....in a few seconds. My strongest recommended! (No, I'm not associated with their business in any way: just a satisfied customer.)

This store has a beautiful array of jewelry and I enjoyed browsing. The owner and his wife were…read morevery cordial and helpful when I bought a necklace. That changed quickly when I decided to return the item. My main complaint about Ferro Jewelers is that they misrepresented the content of the necklace that I purchased. I was told that it was 18k gold but discovered later that it was gold plated over sterling; there's a big difference. The owner, Brian Ferro, was very reluctant to refund my money, stating that most of the necklace was solid gold except for the plated clasp. If I hadn't brought a friend/experienced jeweler along with me to refute what he was saying, I don't think I would have gotten my money back. He finally refunded my money but was quite irritated about it. I would venture to say that when most people attempt to return something, he is able to confuse them with his "jeweler talk." Fortunately I had my own jeweler with me who knew the truth. I got out of the store as quickly as I could. Buyer Beware!

The manager (I believe he's called Brian) and staff were rude and dismissive. They acted as they…read morethey were doing me a favour to sell me an item I was interested in (I did not purchase it). Also, there were some discrepancies between the quality of the item and what I later learned. Prior due diligence is important before purchasing something at this store. Finally, all the warning signs about their display cases are phony. I accidentally touched the surface of one and nothing happened. Reading the manager's response to their negative reviews makes it obvious he spends more time refuting the reviews and shaming the reviewer rather apologizing for his behaviour.

Great jewelry store! They are so friendly and helpful and have beautiful pieces! We found just what…read morewe were looking for! We'll definitely be returning!

I was greeted immediately when I entered the store. The staff were friendly and professional. I had…read morejust come from a terrible experience at Periwinkles where I was not even acknowledged so I am most appreciative that Payson & Stoughton associates were very helpful and personable.