Awesome shop. When you need quality craft supplies, to repair clothes or sew up some new threads; this is the place. Wide range of craft materials and kits, from clothes patterns, yard goods, buttons and zippers to thread and cordage colors and styles. Need party decorations; this is the place for you. Great selection and choice. You will not be disappointed. Stumped for ideas for your party ... the friendly staff will assist read more

Nasty Store, Ordered online they cancelled order. Clerks have stalked me in this store. Been on the phone discussing me. Very Unprofessional, watch your purse they have people come in and out, they will set you up. read more

My cashiers name was Melvodanna or something alone that line.. and she was so nice and so helpful. Honestly made my day :)

The workers really carry this store. Great customer service is when you always shop at a store, the employees notice and they learn and know your name. They are interested in your projects and there to give advice if needed. read more

I was looking online for a Cricut Explore Air One and saw that this particular JoAnns had them in stock and on sale. I figured it wouldn't hurt to try looking at my local store first but they didn't have any. They looked at nearby inventory and told me that the Salem Avenue location had nine in stock so I gave them a call to confirm. The young woman I spoke with informed me (after a lengthy hold to "check") that they had multiple in stock and I started my drive to that store. When I asked her to confirm the sale price she was able to but then immediately followed it up with, "But actually I'm not sure we do have any in stock." despite having just gone and checked to confirm. I then spoke to one of the managers who assured me they did have three in stock and asked me to hold while he brought it up front for me and remained on hold for the duration of my drive (30 minutes). When I got to the store I was told they in fact did not have any and I was out of luck as there was nothing they could do to make it right. If I could give 0 stars, I would. I will just stick with Michael's from now on. read more