The woman who is in charge of the consignments is an absolute beast. I had called prior to ask…read moreabout their store process. Whoever I talked to was an absolute sweetheart. Great! This was going to be a good experience, right? When I went in, the consignment lady was so rude when I asked a few more questions and kept saying, "Well you didn't talk to me about this! I don't answer the phones on Saturday." Dropped off several things, she rejected almost all of them. I hope the 1 or 2 items she kept sell quickly, as I will never do business with her again.

I contacted Urban Renewal on February 23 about consigning several high-end pieces from a home I am…read moreclearing out for a deceased family member. I do not live locally and was only in town for a short period of time handling the estate, so timing and communication were important. The home contains quality furnishings, including a Taylor King sectional, a custom Vanguard dresser, a large Restoration Hardware rug, and other high-end items. After nearly three weeks of back-and-forth communication, they finally were going to come out on March 13 and picked up only two items--a sideboard and a rug. To my surprise, after our conversation with the driver on his way, they then declined the rug. I decided to tell him not to even come, and I would not be doing business with them and that their business structure was extremely unprofessional and excruciatingly painful to deal with. During prior communication, they asked what price I hoped to get for the rug. I suggested $800 for a $3000 rug as a starting point, fully acknowledging that I did not expect to recover what I originally paid. I specifically asked for their professional input since this is their business and they know the resale market. Instead of providing guidance, I was simply told my price "wasn't their happy price." That was the extent of the explanation. The entire process was unnecessarily frustrating. Communication is routed through a receptionist who acts as a gatekeeper, making it impossible to speak directly with the person actually making the consignment decisions. Everything is filtered through short emails or secondhand messages, which creates confusion and delays. For a business that relies on consignors bringing them quality merchandise, the lack of transparency, poor communication, and inefficient process is surprising. Clearing out an estate is already difficult, and this experience only made it more frustrating. I would not recommend working with this company. Their communication structure and overall business approach are not consumer-friendly.

Oh my gosh! Adorable shop. Stop in- I dare you to leave without a treasure! Super sweet owner,…read moresuper cute stuff!

Clean lines, well build furniture and the perfect accessories for your house. We felt welcome the…read moremoment we stepped in the door. Swing by the candy in the back left corner. A small bag of licorice will set you on your way

Nice variety. Nice people, every kind of souvenir that you would need. The staff was very…read moreknowledgeable and helpful.

We loved this place! The selections were impressive. There is something for everyone and every…read moreprice range. The person who helped us was very pleasant. We bought a plush horse and a set of antique spurs. We will definitely shop here again!

Passport is the best! I bought a couch recently and from start to finish their customer service has…read morebeen top notch. Michael answered all my questions and concerns and made this experience extraordinary. The delivery was seamless and I continue to be impressed with every employee I have interacted with. The quality of the couch I custom ordered is so good! It is beautiful and extremely comfortable! I can't wait to buy my next piece of furniture from Passport!!!

I found great dining chairs for good prices. They were delivered for $75. Each employee I had…read morecontact with was friendly and helpful.

Designer Furniture Gallery Its not often that a furniture…read morebusiness stands tall and goes above and beyond to ensure the quality of the furniture that they sell and that the client is % satisfied with their purchase but Designer Furniture Gallery does just that after waiting on both the seller and purchaser ends to replace a flawed piece of furniture, they exhausted every effort to get us a brand new replacement piece to our sectional set!! We are beyond happy and are very appreciative of the manager and stores effort to ensure a positive outcome. Thank you Designer Furniture Gallery for standing tall and responding with integrity!!

This review is a tough one. After spending a significant amount of time visiting multiple furniture…read morestores as well as exploring a few internet websites (If you don't have to, never buy online. If you can't see, touch and/or sit on it, most likely, it won't be what you think or were led to believe it should have been. Just say'n.) I went to Designer Furniture Gallery on June 25th, 2025. Met with a very professional saleswoman, Heidi, and spent probably a couple of hours looking around and finally decided on a very nice, uptown, expensive set of furniture: Southern Motion's Westchester Collection. All Zero Gravity Recliners (which are very cool, BTW,) power head and footrests as well as USB-C ports. The sofa, loveseat and chair were all upholstered in semi-aniline, top grain leather. Not wanting to live in the danger zone, I felt the need to purchase the 5-year combo policy for an additional $600 plus a little extra for the White Glove Delivery Service which led me to believe that Heidi was exceptionally skilled in performing precision wallet biopsies. Haha, jk Heidi. All said and done, the total was.... a lot. I left feeling well taken care of and since the furniture was a custom order, the delivery time would end up being 6 weeks, August 13th. The delivery guys were exceptionally professional, arrived on time and when setting up the furniture, we noticed a few of the manufacture defect concerns, which they took pictures of and said they would show their boss. That night I decided to apply a coat of Leather Honey Conditioner and protectant to all three pieces, and when you do that process, you'll be examining every inch of the furniture. While doing that, I found several more manufacturers' defects, took pictures and sent them to Designer Furniture. I later received a call from Devin, (I never did know what his actual title was) who also was very professional and came to the house to evaluate the defects (check out the exceptional work Southern Motion will proudly work overtime, take 6 weeks and a boatload of your money to do for you too, simply for the asking, in my post pics.) I never received a call from the Designer Furniture Gallery store manager, which was disappointing! Probably too busy counting his money and couldn't take the time to discuss the paying customer's legitimate complaints; not much of a "professional" IMHO. Devin mostly stayed in touch and took my calls when there were lengthy periods of "crickets." Obviously, Southern Motion didn't seem to want to discuss their fantastic, epic, Quality Control failures either, so I never received a customer service call from that ignominious excuse for a furniture company either. Finally, September 11th, 2025, approximately 4 weeks later and after I had reached out several times attempting to get some resolution, I was told there were 3 options: 1. Send all the pieces back and have them fixed. (I had already sold the furniture I was replacing, so I guess we could sit on milk crates for another 6 weeks or so.) 2. Send the defective pieces back a few at a time (lol, can you even imagine doing that?) and 3. A partial refund. Sadly enough, the partial refund seemed to be the only feasible alternative in lieu of professional grade work and customer service. (Southern Motion, when I review them, will be getting a neg 11 Stars.) What was supposed to be an ooh ahh moment turned into a disappointing O.M.G! Experience. As far as I'm concerned, neither company puts customer service very high on their priority list and reading some of the other reviews, it's apparent. It just might be a good idea when out driving around looking for furniture, to just keep driving.

Excellent service and quality. Prices are very comparable to other furniture stores if not lower.read more

We've used Blake for all of our window needs. He's amazing! Not only with the price, but also…read morecustomer service. I've been very impressed. He's as honest and straightforward as you can get. You know you're in good hands.

The lady running this shop was sweet and the selection was really cool!!…read more The clothing selection was fun and the glassware was nice too!

Love antique shops and this one is a real treasure. So many wonderful items and the prices are so…read morereasonable. Stopped in to "browse" and ended up buying a beautiful curved glass with wood shelves curio cabinet. Totally forgot to snap a picture before it was wrapped up. If you go, here are a few tips. 1. This is no place to bring the kids. 2. Be prepared to pay in cash or Venmo. The day we went the CC reader was put of commission. 3. You'll need to make your own arrangements for packaging and removal of large items. Luckily, we had a friend in the area with a truck who came to our rescue. 4. One time thru and you'll miss a lot of good stuff so take your time and revisit each room.

A long time reputation and valued business. Love the people and products. Love all their locations.read more

Arrived 5:55pm, 5 minutes before closing and they asked no questions or no complaints while I was…read moreshopping. Really grateful. Nice, clean and peaceful space. Liked the items and really appreciate the gesture. Prices are really good

Stumbled on this wonderful Boutique several months ago. What a treasure. Just recently moved into a…read morenew house and found so many unique and fun items to decorate my new house with. Rachel was so amazing with suggestions and even told me of new stuff she would be getting. Needless to say I have since ordered from the website for more items. Whether you live in the surrounding area of St. George or not, you can get the best treasures.

Amazing shop! Loved the variety of options and such a cute selection! Owner was super nice and…read morefriendly:)

I would love to have shared some pictures from this shop to help new buyers envision what it's…read morelike-but there are signs everywhere prohibiting photos or videos. There are also signs reminding parents to keep an eye on their children, don't touch this and don't touch that. It's very off putting and immediately made me feel unwelcome. If you have children (especially in strollers), are in a wheelchair or have anything larger than a small handbag on your person, you'll find that navigating this shop is difficult. The aisles are incredibly narrow; inventory fills every available nook and cranny from floor to ceiling. There are trinkets and knick-knacks all around-some look to be collectables. I'd imagine that some people get great joy out of hunting for treasures here-after all, there are plenty.

Annie's vintage Garden Douglas and his wife Annie own this…read morebeautiful shop. I loved this vintage store, It's so eclectic. DOUGLAS WAS GREAT! I wish I WOULD of had more room in my suitcase because there were things I would of loved to have.