I was helped by Jessica who provided ourstanding service. She answered all my questions It was a…read moregreat experience

Doug and his team do a great job going above and beyond. Quick to respond to texts, and did a great…read morejob handling everything during the recent storm.

Outstanding service of ALL in the office. I have worked with all of them. Recently I worked with…read moreLeah who was outstanding. The comradery in the office is excellent as well

Ms.Tara Palmore, her customer service, excellent, product knowledgeable got my attention, now…read morelooking at life insurance. No decision, but was comfortable with the presentation!

Excellent customer service. Patricia Was who I dealt with and I couldn't ask for better…read more Thank you, Bev Ashcraft

I highly recommend Omar and his team. So my case is different from alot of people I'm 25 male and…read moreinsurance for cars for males under 25 is a lot. I had progressive and was paying over $1,100 every six months I just bought a house and closing next month I had several other companies for quotes they were still too high. Omar gave me a quick text then we had a phone meeting he explained everything and made sure I understood it. My insurance with Omar was cut more then half and I get a life insurance and everything is covered plus more. I highly recommend Omar and his team take it from me being a 25 year old male I'm saving a lot of money by switching I wish I switched sooner!

This Agent is an absolute nightmare! I have been with State Farm for over 7 years. I transferred to…read moreOmar's office from another Bad State Farm agent. I've been with Omar for over two years. Each month I call in my payment for my vehicle and home owner insurance. When i called in the same date of the month i usually call in. In April Omar had a new young girl answering the phone. I told her I wanted to make a payment. She was too lazy or didn't know how to do phone payments.. so she told me that i was all paid up until May 20th. I didn't understand how that was possible.so i asked her at least 4 times if she was sure. Because i didn't understand how i didn't owe a payment for the month of April. She said she couldn't accept a payment since there wasn't any payment due.so i hesitantly said ok. and hung up. So In May i called to pay my regular payment. And I was told by the person who i usually pay my bill to. He said i didn't pay for April so now I'm owing for Two months. Which was totally out my budget. I tried explaining to the clerk that the previous person refused to accept my payment for April and said i didn't owe anything until May. So i asked to speak to Omar and he was very rude and unprofessional and unconcerned about the girl giving his customer wrong information. I wouldn't recommend this Agent to my worst enemy!

Mike Fronztzak and Suzan Huizinga are by far some of the nicest and most helpful people I've ever…read morehad the pleasure of doing business. I had a very in depth issue with farmers insurance that took multiple days of phone calls and emails to resolve. They went above and beyond expectations. I can't say enough good things about this agency and their staff. Thank you!!

By default, I was with Forest for a long time.. I was on my parents' plan (back when they went by…read moreanother name) and as an adult stayed with Forest. My parents left forest awhile ago. They were unsatisfied with how much they were paying and their rude agent. I had little, but generally very pleasant interactions with my agent until recently. When I needed to drop my ex and his car off of my plan, they would not help me. My ex would not sign the documents needed to get off of the plan and Forest said there was nothing they could do. Not their fault, I agree. But curious, I inquired with another company. According to my new agent (Country) there are ways around this situation but they were not willing to help me. I assume this is because I wasn't worth their time, with my small insurance plans. So I stopped paying for my car coverage and was dropped from the plan. Not an issue, we all move on, right? Wrong. After I canceled my Home insurance, and submitted my Quit Claim Deed to show that my ex no longer owned my home, Forest sent me my refund check with his name on it! I assume this was to intentionally cause me more headache, luckily, I was able to cash the check with ease and deposit it back into my escrow account. Truth be told, I have much more coverage needs coming soon and I am absolutely ecstatic that it won't be through Forest Agency.

We needed more affordable insurance and trying to get quotes from other companies was way too…read morecomplicated. Sent an Email to American Family and ended up getting in touch with Rebecca . What a wonderful, dedicated person,exactly what we needed. We received our quotes in a timely fashion. Other companies didn't seem to want to work with us on a Friday afternoon and sent us low quotes,which meant that we would've been underinsured. Needless to say,Rebecca and Andy are both great to do business with. American Family USA highly rated company-call them,you won't be disappointed.

If you're looking for an agency that is on the ball and willing to go the long hall you'll find…read morethem here! Rebecca's is very careful and makes sure to follow through.

Matt and his team are top-notch, customer-focused agents! Highly recommend. Very people focused…read moreand explain options and services clearly.

Needed a new insurance agent when we moved and was recommended to Matt Gross. Lorrie who works in…read morethis office was fantastic! And Matt even called to make sure we had all we needed and to welcome us. They know what they are doing!

I have been using Dave Rundle as my insurance agent for 30 years. The staff at the office is…read morealways friendly and helpful. I have never had any issues with any car or home insurance claims. I would highly recommend them as an agency. Wonderful service.

This is one of the worst State Farms and State Farm should be ashamed of themselves for giving a…read morelicense to the agent and his sales people they're crooks they tell you lies they send you a lower premium of where you're at and then they do a sidekick with multiple pricing increases once you're in the game with them cautious do not do business with them