Mike Fronztzak and Suzan Huizinga are by far some of the nicest and most helpful people I've ever had the pleasure of doing business. I had a very in depth issue with farmers insurance that took multiple days of phone calls and emails to resolve. They went above and beyond expectations. I can't say enough good things about this agency and their staff. Thank you!! read more

By default, I was with Forest for a long time.. I was on my parents' plan (back when they went by another name) and as an adult stayed with Forest. My parents left forest awhile ago. They were unsatisfied with how much they were paying and their rude agent. I had little, but generally very pleasant interactions with my agent until recently. When I needed to drop my ex and his car off of my plan, they would not help me. My ex would not sign the documents needed to get off of the plan and Forest said there was nothing they could do. Not their fault, I agree. But curious, I inquired with another company. According to my new agent (Country) there are ways around this situation but they were not willing to help me. I assume this is because I wasn't worth their time, with my small insurance plans. So I stopped paying for my car coverage and was dropped from the plan. Not an issue, we all move on, right? Wrong. After I canceled my Home insurance, and submitted my Quit Claim Deed to show that my ex no longer owned my home, Forest sent me my refund check with his name on it! I assume this was to intentionally cause me more headache, luckily, I was able to cash the check with ease and deposit it back into my escrow account. Truth be told, I have much more coverage needs coming soon and I am absolutely ecstatic that it won't be through Forest Agency. read more

I would give them a -5 star if I could. I called them and asked help in filling out a MetLife form (Since it is a MetLife agent) I was asked if I was one of their clients and I answered no. I was told quite bluntly they WOULD NOT assist me and told to call MetLife directly. This showed very poor customer relationship and had they assisted me I would have very happily changed my home & auto insurance to their agency. This was a very poor example of how to entice potential customers to do business with their agency. read more

Excellent service and always available to help even during times where there is short notice. My choice for over 30 years. Top notch carriers that understands customers sometimes have special needs. Bonnie Casper has serviced my policies for many years with professionalism and integrity. Most highly Recommended!!! read more

There are a lot of insurance agency's to choose from and I highly recommend Forest Agency. They are an independent agency and can offer you the best policy for your needs and they have many choices to choose from where as you get very little and are limited with a State Farm or Allstate type. Go with Forest Agency because of that and their staff! Their staff is what makes the biggest difference- they are all so kind, welcoming, helpful, trustworthy, and friendly. They are involved in their community of Forest Park as well- a great asset to the town! read more

I recently got some very professional service from these folks, as they handled my request with speed and attention-to-detail, matching up my very unique situation with just the right coverage plan. I was impressed. Very different than filling out an anonymous online application with the mega-carriers. Recommend! read more

Forest Agency has always given us excellent service. The agency as well as our agent returns our calls or emails very quickly. They are always attentive and ready to help in any situation. Our agent Nichole Hoppe is always willing to help us and check out other options when our renewals have increased. She recently helped us lower our car insurance as well as our homeowners policy. I highly recommend Forest Agency! read more

What an absolutely amazing agency! I always have lots of questions; Christine Trevino-Saucedo and her team get back to me so quickly every single time! Shop around for sure, but start here first! You won't be disappointed! read more

I contacted Melissa Keshen at Forest Agency to help with our homeowners association policy. Melissa was able to walk us through all of our coverage and made astute suggestions wherever she felt we had gaps in our coverage. We are thrilled to have the support of Melissa and the Forest Agency! I highly recommend working with her for any of your Commercial Insurance needs! read more

I called Christine prior to Christmas to see if the rate for my mother's house could be eligible for any discounts. She said it would take a few days and she would get back to me on Wed. Dec 27. Dec 27 came and went. I called on Thursday and spoke with Christine. She was like 'oh well' .... her attitude was one of non concern. She then explained it was due to a computer issue. Miraculously, she was able to determine that there was no additional discount my mother was eligible for within a few minutes. So why is it that last week she needed a few days and yesterday she was able to make the determination within 5 minutes? Need to look for a new agent. read more

LOVE LOVE LOVE this insurance agency. I have gotten professional, personal and money saving insurance from this agency for more than 20 years. Lou Bradley is an absolute GEM!!! If you are looking for any type of insurance call them, they will work hard finding the right fit for your insurance needs. read more

Unfortunately, I got into a minor accident this morning on my way to work. I was so stressed and concerned after this encounter I could barely focus on starting my work day. But after talking with my agent, Maria Lopez, I felt so much better. I feel protected and very happy that I have Forest Agency for support. They have always been great and looked for the best policy for me for home and auto. Definitely give them a look if you are thinking of changing your insurance. They will hook you up! read more

I am so unhappy with my recent experience at Forest Insurance. I was given a new agent who was taken aback when I complained about the large rate increase. He said I should get used to a 10% rate increase a year. He actually told me to go to another agency to get insurance instead of empathizing or trying to help me. I found the same coverage for my home and cars for almost $2000 less through another carrier and that insurance company automatically looked up my home on the Cook County website for an accurate (much lower) rate. read more

Matthew Sullivan at Forest Agency is a great insurance agent. He handles all of our insurance from homeowners with umbrella coverage to auto and special policies to cover jewelry. We recently bought two new vehicles and Matt made the transition to cover the new cars seamless and super simple. He is always happy to answer all of my questions and makes sure our policies are kept up to date with the proper coverage. Thank you Matt for taking care of all of our insurance needs. We know we are in good hands with you and Forest Agency. read more

Forest Agency has provided me with life and disability insurance. Dan Browne met with me personally and walked me through my options. They found several plans and gave me an educational tour of the benefits each plan offered. When I've had any issues, Diane Villagomez has been very prompt in returning my calls, and ensuring things were made right. They have a beautiful office, great customer service, and I feel confident with the insurance protection they have provided me. read more

Forest Agency is a wonderful local company who can tailor your insurance to your exact needs. They are all very helpful and friendly. I do my auto and home with them. It's wonderful speaking with a person and having them manage all the details for me! read more

I really tried to give a local firm a chance. Unfortunately, the first agent was abrupt and unhelpful. They quoted me $2100 and took 3 weeks, my other provider solved same problem for $300 in 2 days. I guess I'll stick with who I have -- very disappointing! read more

I purchased an investment property in Forest park. I called this agency for a home insurance quote. Angela took my information. A day later she asked for my SSN then gave me a quote for $4200. The rental property cost me less than 200k. Where is her common sense? I don't normally write an review. Her quote makes me really mad. FYI, I bought a insurance today through different agency for $1200. read more

I have been provided with excellent recommendations for my auto and home insurance coverage from Forest Agency for 30+ years. They are professionals offering honest person-to-person help and advice when needed most. Top notch operation. read more

Terrible agency. Diane was no help in assisting me with an insurance claim. Would not recommend anyone using this agency