I've been visiting this nail salon on and off for the past 5 years. I usually have bouts of going…read moreoff my acrylics or one of the techs will do something that irritates me and then I will go elsewhere usually returning as they are the closest and quickest nail bar. On one of my last visits I always seem to get the same tech that no one wants, she proceeded to do me a French pedi and just before sending me to go and dry I took a look to which I told her I wasn't satisfied for her to tell me I had had my acrylic overlays on too long and that was the reason they looked discoloured. I responded to this with why did you not tell me this before staring my treatment and having the option to get a new set for slightly more money. After becoming slightly miffed she agreed to paint over the top so the discolouration would be less obvious. I went on my way fairly happy. I returned four weeks later and had a new set of acrylic on fingers and toes done which was relatively stress free. However on my last and final ever visit to the salon I asked if they could remove the acrylic as u wanted to take a break alongside the fact that I've began studying and I'm not allowed any nail adornments on my course for placement. I was greeted by the same rude employee questioning why am I taking them off and why don't I just infill them simply because she didn't want to spend the time doing this somewhat monotonous job. After she began taking the acrylic off my toes I immediately noticed something wrong with the nails, they had become blackened at the root and the texture somewhat grainy when I asked the tech she told me that this was due to me banging my toe. I went on my way and have since released that I have infant contracted a nail infection. Personally I will never return to this salon the owner is lovely but the some of the employers and this one in particular are down right rude and lazy; three weeks later I still have some of the acrylic I paid £30 or more to remove remaining on my toe nails. It feels every time you say something to this employee she has a response she couldn't be bothered soaking the acrylic off my toe nails so insisted cutting them down so low and filing the surface when I asked her why she said it was so my nails wouldn't break!

Betty is my best nail artist who I ever had. She is frendly and helpful. Highly recommend who love…read morenice and good quality nails.

I've been using Lilly's nail salon for over a year now & is my first choice of salon…read more The girls do a great job & my nails always look lovely Salon has a nice chatty atmosphere & they are happy to oblige if you drop in at short notice.

Well I have tried acrylics, shellac and they have all ruined my nails so I did my own. Then 2…read morefriends had BIAB (builder in a bottle) done at Lily's. They looked fabulous and really natural. So I went along with a thumb nail broken way down by my cuticle and said what can they do. I wanted BIAB but on my thumb they put acrylic to help make it stronger. We have all been going there ever since and that was about 6 months ago now. They are always busy no matter what time of day which says a lot for them. I had a discount card which kicked in on my 5th visit A nice gesture for loyalty. Everyone chats to each other whilst having their nails done it's a lovely atmosphere always. Please Pay them a visit you won't regret it. Lily did mine on my last visit. Fast and professional. Thank you Lily.

I am giving this star rating for the indian threading lady as i have not used the nail art service…read more Her name is Geeta and she works here. She charges £5.50 for eyebrows and upper lip threading together, which is very reasonable and her threading doesnt hurt much because she does it quickly and you end up with excellently shaped eyebrows which both look the same; some eyebrow ladies are not very good at making them look the same, but she is very good. i wouldn't trust anyone else with my eyebrows now.

Being a nail beauty perfectionist, I tend to have my nails manicured quite often and not always at…read morethe same place because I like to try out different places; just to compare prices and customer service. I've been in this beauty salon once before and it was a fairly pleasant experience. I wouldn't say it was my best overall experience out of all the nail beauty salons I've been too but it was terrible either. I waited for just under 5 minutes before having my nails done. That to me is not too long to wait; as I've been in other stores where I've had to wait much longer than that. The service I received was average. I didn't really have much conversation with the staff but sometimes there really isn't much to talk about; you'd rather just get whatever you want and walk out. Overall, I was satisfied with the service I received but I'm not sure if I'd go there again because I've had my nails done better at other salons across Birmingham.