My house is always so clean after Katie is done with it! She is a hard worker, very thorough, and…read morehas fair prices. I have hired her for deep cleaning jobs, and regular / basic cleaning, and been pleased with both. She was flexible to work with my schedule, and communicated well. I will definitely be continuing to work with Katie whenever I have a job that needs to be done!

SCAMMER. I gave detailed instructions on what would need to be cleaned and was given a quote. She…read moretried to change the price of the quote AFTER securing a deposit from me. She was called out and then went back to the original quote. She canceled the cleaning because it was "sprinkling" outside. Gave me a window for arrival the next day, and then gave me a new window (as if she didn't remember what she had said previously). I walked her around the house and she stated she was comfortable with everything. I left to go to work and SHE LEFT BEFORE CLEANING ANYTHING. My daughter was home and contacted me to ask why nothing had been cleaned. When contacted she said she didn't feel comfortable going downstairs. The same downstairs we walked through. Claimed she had asked if I had a dog and that I lied. She never asked. He doesn't even shed btw. Claimed there was urine and there was none. He tinkled when she first arrived (which I cleaned up). She was paid to hang up clothes (claimed I said there were only ten pieces and that is another conversation that NEVER happened) and put away dishes (and didn't because she said they were dirty and it was run the evening before). I have detailed photos of every space in the house. She didn't clean a thing. Not appliances, not countertops, not sinks, not floors, not mirrors, not showers, not toilets. She didn't empty one trash can. She didn't dust. Nothing. Feel free to reach out to me if you want to see photos or the correspondence between us. She is refusing to refund me. I wish I had seen the other reviews online first. Lesson learned. SM