I wouldn't have responded but since you did, let me address your 'discrepancies'…read more 1. I realize the picture is not of the console; it's the left panel adjacent to it which MUST BE REMOVED to take the console out. Both left and right panels need to be taken off as I watched a tech from another company do the job correctly after you refused to come by and fix the shoddy work after more than a month of promises to do so. I have included the way it looks now after this company put it back together. They said you put things back together in the WRONG ORDER which is why there was a gap. Additionally you only put a few screws in (the minimum) to hold things together and left the console cigarette lighter disconnected, so they fixed that as well. I've also attached a picture of the hairpin clip they used to fix it which has held up just fine. They actually ordered the clip from the manufacturer but because I had been waiting so long for you to come by and fix it they put this temporary clip on it. They have offered to replace it with the real part for no extra charge but after looking at their solution I believe it will hold up just fine, unlike the one you installed which FELL OFF AFTER ONE DAY and TWO SHORT DRIVES. 2. You certainly did promise to come by and repair the issue for more than a month (originally you estimated at most a week or so). But how long is a customer supposed to wait? I think a month is not acceptable by anyone's standards and after A FULL MONTH went by I got another company to take of it because I couldn't wait forever. Despite all the shoddy workmanship, this is by far the worst part of your business. I understand new customers haven't paid yet so you are interested in doing new work and getting paid while I have already paid you, but I submit to you that reputable businesses take care of unfinished business FIRST. If you don't believe this is true I suggest you take a course in BUSINESS 101. 3. I signed no such waiver before work began. The only thing I signed was the invoice showing the work had been completed. If you had any problems with "self-diagnosed" repair work, why did you accept the job in the first place? And by the way, since my diagnosis was proven to be correct (the original clip was missing, so there was no link between the gear shift lever and the transmission cable), why is this a problem? You had a chance to see that this was indeed the problem before you started the repair, and after it was complete, the transmission was able to be shifted again so it WAS clearly the problem. The real problem was the quality of your repair which only lasted a day. Since the other company put a quality clip on, the car hasn't had any further problems which further demonstrates IT WAS THE PROBLEM. So because I guessed what the problem was, and you confirmed it once you saw it, there is no guarantee on your repair work holding up? That sounds like one big, fat BOGUS excuse for not doing your job correctly. 4. I sent no threatening email. I simply stated that if you weren't going to return to properly fix what I paid for (it had been a whole month of empty promises at this point) or return my money that I was going to post a report online and send a complaint to the BBB. I even told you this was not a threat. I just told you what I was going to do and in fact I did what I said I was going to do. I gave you many outs and all you had to do is live up to your commitments or return my money. You chose to do neither, so here we are. The ownership of the car has not changed in years. My insurance company requires me to be listed as a co-owner in order for my mother's car to be on my insurance. I also help pay the registration for her and take care of maintenance for her so it's convenient. But the car belongs to my mother and always has. She would have enjoyed her stay a lot more if she had a working vehicle when she arrived, thanks (deflect much?). I have already had the car repaired by a reputable mechanic and no, I won't let you come within 20 feet of any of my vehicles after this experience. I have dealt with many auto repair shops, both good and bad, but this is easily the worst I've ever dealt with. By the way, I noticed that your company Facebook page talks about people you've never done work for lying about you? Why would that be? Why would someone that you've never done repair work for make up things about you? You can't be talking about me because this was posted days before I posted my YELP report. After dealing with you, I may have a clue as to why this is. To anyone reading this, does this sound like the web page of a reputable mechanic?

I would have left a better review but I've spent 3 days putting in new bolts and tightening ones…read morethat were left loose. Two sensors were damaged and timing was misaligned which caused me to have to go back and redo the work I paid for originally. Only good thing that can be said is he did communicate.

The BEST!!!!! Dean is GREAT!!!!! 100% QUALITY work!!! 100% RELIABILITY!!!!…read moreYou can't go wrong with Dean from Foothills Diesel!!!

Dean is a person of his word. My tractor went down when i needed it the most. I went online, I and…read moreseen his reviews are great, so I gave him a call. He got my tractor back running for me. Again, thank you so much for your service & help with the tractor.

My daughter's car broke down after hours. Parker Automotive was out within and hour to tow the car…read more We had them tow it to a shop in Spartanburg, but the shop was closed off with a fence. I asked the driver if they had any suggestions, and he said, "Well, you could let us fix it." I didn't know they had a shop as well as a towing business. I agreed. I called the following day and they were able to tell me what was wrong and give me an estimate. They said the car would be ready on Tuesday. They were however able to get it done on Monday. The shop was very professional and the price was reasonable.

Very unprofessional. They had my son's car for almost six months. All they keep saying is, "we're…read morebehind, and we had to order a part." They stated they would call me back and never called back. This is the second time the car has gone back. I honestly believe they don't care how long it sits there because this time is on them to fix it. I'm very dissatisfied with the service.

Wow! Excellent work and done the same day. Had a great price, replied to texts very quickly, and no…read moreeffort to upsell. I appreciate old school hard working young people. Kudos!

From the owner: Triple D is a Auto diagnostic, repair, and custom work mobile business. Our focus is to provide our…read morecustomers with a range of auto and diesel repair, maintenance, and custom needs. We come to you!! Call for a free estimate (864)350-4809.

Great people who do a Great Job. They did what they said, when they said it, and there were no…read morelast minute surprises. I would use them every time.

Chan's Transmission and Auto Care…read more ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ ⁩ Add a photo Chan's Transmission and Auto Care 4.4 (160) Auto repair shop in Greenville, South CarolinaOpen OVERVIEW UPDATES SERVICES REVIEWS PHOTOS ABOUT Google review summary 5 4 3 2 1 4.4 (160) Rate and review Share your experience to help others Reviews Allbusiness 15 job 10 warranty 9 work 7 +6 Sort by Most relevant Newest Highest Lowest Justin Mcbride 20 reviews·5 photos 5 days ago NEW Service: Transmission I called and asked for a price to replace the torque converter clutch in my 2015 GMC Acadia and was told $1200. I thought that was really cheap and asked her to make sure, she confirmed it and even called me back to give the correct price. ... More Brandi Goble Haraway Local Guide·18 reviews 4 weeks ago Services: Transmission replacement, Brakes I cannot recommend Cottman enough! Their customer service is over the top and my new transmission runs like a dream. They are super knowledgeable, easy to work with, and have fast turn around times. I highly recommend their services and would give them more than 5 stars if I could. Chan's Transmission and Auto Care (Owner) 4 weeks ago Thank you Brandi for trusting us to repair your Escape and many other vehicles over the years! We will always strive to EARN your business! Jane Stasney 1 review·1 photo 7 months ago Services: Air conditioning, Oil change, Electrical, General repairs & maintenance I recommend Cottman for car service because I feel that I have found a trustworthy business to take care of my 2004 vehicle. From regular maintenance like oil changes to major repairs like the fan not coming on to cool the engine! They ... More 1 Chan's Transmission and Auto Care (Owner) 7 months ago Jane it has been my pleasure to assist you and your mom in keeping your vehicles on the road for years. I appreciate your kind words and we will continue to earn your business for years to come. I am so glad Joey found that earring for you as well! R L 27 reviews·1 photo 2 months ago Kym and the team at Cottman Transmission provided us with exceptional service. Our little camper broke down while visiting lovely Greenville, SC. Kym was amazing in her tips on how to thrive under the circumstances, she kept us ... More Chan's Transmission and Auto Care (Owner) 2 months ago It was a pleasure to assist you guys in the hiccup on your journey to NC! I'm very glad we were able to help your camper back on the road in a timely manner & you guys were equally wonderful to work with! If you ever need us again, we will be here for you. Justin Mcbride 20 reviews·5 photos 5 days ago NEW Service: Transmission I called and asked for a price to replace the torque converter clutch in my 2015 GMC Acadia and was told $1200. I thought that was really cheap and asked her to make sure, she confirmed it and even called me back to give the correct price. After dropping the vehicle off the next day I get an email to approve work for over $6000. I immediately called and said, "No, that sounds like a bait and switch!" Long story short I took my car to a local GMC dealership who performed the job for $4652.29. I feel bad for anyone who wouldn't have known better and would have just paid that. The dealerships are almost always the most expensive, but somehow managed to beat this shops price by $1500. The second photo from the dealership also included a 4 wheel alignment. Buyer Beware

This is an update to a prior review. This does not change the delays or the cost overruns. But…read morethe owner stepped in, along with a different business manager and solved a big issue. The windshield damage was repaired at no cost to us (they coordinated completely with insurance and I believe they and not my insurance covered it). They picked the car up and returned it. Turnaround was quick. People and business make mistakes. How they respond and try to correct things is important. The owner and new contact person took the type of actions we had hoped for through the whole process. Thank you to those persons.

They already established themselves with high reviews, so that was a easy decision for me being…read morethat my son was away at college and I needed a shop that I could trust to work with my insurance company being that they were out of network. They were very communicable and were only a couple hundred dollars off of original third-party quote which says a lot and speed of turnaround for receiving truck was very quick. Highly recommend A plus collision. Thank you...