Terrible customer service. He pays a service fee for qoutes. Dare ask him for a estimated cost; in…read morecase he charge you for it. Carry's out work on your vehicle without your permission and charges you for it. Runs test on your vehicle without your acknowledgement. Runs a diagnostic test without my consent and pressure test. All for just a qoute, then yell at me saying "Are you a mechanic?" Repeatedly. I never asked him to run any tests on my car. Carried it out without telling me. Should never of gone to him, now I've lost money :'(

This is a local country garage supplying the only petrol on the whole of the SHotley Peninsula…read more What is super, is that it is attanedant service, so no fiddling around and getting petrolly hands for the driver! It is attached to an MOT cetre and garage where you can get good serviceing and advice from the team of mechanics. They offer a helpful service to those in dire starights and have vehicles that can come and rescue you shoudl it be needed. There is also a small shop with a few of the basic oarts you may need, such as bulbs, oil, screen wash, jubilee clips etc. This shop also stock coal, a few small logs as well as crisps, chocs and chilled drinks. Credit cards are accepted and the air line is free - unlike alot of the bigger places! They also sell a small selection of reasonably priced cars

Just want to leave my experience with this garage. After one month of complaining to the garage…read moredecided to make sure no one will go there. Only if you have a lot of money and you don't mind given them away to the garage to someone who can't even fix your car. Paid £850 for my car and collected the way it was and been told that its a different problem and than the problem i had is been fixed. Really? They think i don't know that they just took my noney but didn't fix my problem for me to come back and spend more money! If i only had money would go and get a legal process involved in here and get this business to be closed down. If i had my own garage i would treat all peoples in a nice way for them to come back but not the way this garage are treating you like you don't know nothing! Very upset with this service as spend all my wages to fix my car and its still have the same problem. Shame !

Brilliant service, great value and a team that really know what they are doing. I have used SLP…read moreAutos on several occasions now and they always come up trumps! My car has had a new clutch and drive belt, as well as a full service and replacement tyres and brakes. Each time the car has been worked on, they have done a great job and i have been really happy and it came back cleaned inside and out too!!! Bonus!

Would be 0 if it was possible. Would not recommend and would advise anyone that does take their car…read morethere to check if they have actually done anything! Booked an A service meaning a full service and asked for brakes to be checked as high pitched squeel when braking. Called to tell me car was ready and told nothing wrong with brakes as 'there brand new' told them they had been on for 2 years as they fit them please check properly. Said they would take for a test drive (why wasn't this done already?) called me back a few hours later and advised it was ready to pick up. Got there earlier than I said I would on the phone as they said they shut at half 4 when Google says 5. I turn up and they are taking it for 'a test drive' (2 people with a jump pack) 1 came back (meaning they used my car as a run around). He got back and said they might have something stuck in them just drive it off. (Firstly if you removed the brakes during your check when you said they were "brand new" this would be gone surely!) Secondly I asked if they checked them during the service which I was when I was advised they just changed the oil and it was booked for a B/minor service. Looking at paperwork only oil and filter and plug was changed. In what world do you only change oil during any service look online at what an actual B/minor/2 - check lights, exhaust, brakes, , fluids and possibly belts and change air&pollen filter Can confirm non of this was done and no health check sheet provided.

Took my car here for a full service in September 2007 and then a MOT in October 2007…read more Generally the service is good, if you live or work in Felixstowe I can recommend it. There were no issues with the service, however I am not exactly an expert when it comes to cars :) Still going strong so I suppose it was OK. One thing that did annoy me was that when I took it for an MOT 3 weeks after the service they failed my car because of a tyre, they did not pick this up when they did the service and I don't exactly do a lot of distance in 3 weeks. They did also fit a waterpump to an older car that I had (I supplied the parts and they fitted it) which was quite reasonable.

I've used Shepards Motors garage service in Chelmsford. Don't recommend it to anyone. They just rip…read moreoff money from you. Quality of service is bad,the attitude is bad. After passing MOT in September my car already falling apart. Sometimes even it was recommended doesn't mean is good.

I have taken my cars to these guys since i started driving 5 years ago. There all a great bunch of…read moreguys willing to help. They always do a great service to my cars and no job is too smalll for them. There very honest and helpful. You can sit and wait while they do your MOT's too. They have many trophys for racing displayed in the reception and know everything there is to know about cars. I cant remcomend them enough!

Superb service and friendly staff. Explained what needed doing to my car thoroughly and they made…read moresure I understood everything. Always very quick to complete jobs, within the time they state and very reasonably priced. Best place in Maldon to get tyres and related work done.

This dealership is a good large size so is able to stock plenty of cars on its forecourt. It has…read moreplenty of all the lastest models on display ready to test drive and take away. It also sells other branded cars sometimes which must be from part exchanges. There prices are always pretty good money for value as Toyota's are known to be good realibale cars to buy. The sales staff are politre and friendly, they dont pounce on you the minute you start looking around a car which is a good change! Inside the showroom they have the most upto date lastest cars out on display.

I always use this garage for my car servicing. The service staff are very helpful and serve you…read morewith speed and good attention. They always discuss any requirements with prices already to hand and can usually undertake any work needed during my service. It would be nice if they had additional loan cars, but if you wait they are pretty accurate with the anticipated time scale.

An honest mechanic?..........................YES!…read more I have in the past, taken my car to a number of places to get a service or MOTand have aways had to spend. spend, spend! The first time I took the car here for an MOT it passed first timehooray. Have just taken it for the second year running they had to fail it as a bracket on the suspensionhad become unclipped (and damaged part of the suspension) and would need replacing. They booked the car in for the next morning to do while i waited and i was quoted around the 60 mark which I felt was more than reasonable. I duly took the car in the next morning and waited. When the mechanic came in to give me the bill i was toldits OKwe fixed it, didn't need the partand only charged me 10!!!!! Pleaseif you live in this area and are looking for a reliable trustworthy mechanic. you need look no further!

For once a reliable and honest proprieter. Speak to Paul who is the owner and he will do all he can…read moreto help. He does exactly what he says and is so honest he sometimes talks you out of having things done. My two cars have been there, one of them being a Citroen C5, and he has always sorted out all the problems and always at a reasonable price. You get a fully itemised bill and he will show you the old parts if you so wish. I highly recommend this Garage.